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Comfort Stay Inn
Lincoln|A 1.74km de la Russ’s Market At Coddington & West A – Lincoln
Online this hotel looks clean and up to Best Western Standards. Unfortunately, it is not. When we showed up we were very politely greeted by the manager/owner and checked in to our room. Upon entering our room, the smell of lingering cigarette smoke hit us. This hotel is advertised as non-smoking, so this was a surprise to us. Then, upon further investigation of our room we found multiple sources of filth. The standing mirror had handprints all over it, there were old cigarette ashes on the nightstand, a large pile of hardened wax on the floor and bed, and there was still dried urine on the toilet. Immediately we packed up our bags and headed to speak with the manager that checked us in. He was very kind and reimbursed our room for the night. He also said he’d be happy to get us into a clean room, but at that point I didn’t know what to expect in the other rooms so we left and went to a Holiday Inn Express. I hope they are able to speak with their cleaning staff and the previous guests to deal with the smoke smell and wax. The other items are poor house keeping. Hopefully in the future nobody else has this experience with them. Beware, photos online aren’t always the experience you’re getting into. We learned our lesson this time. 
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