Langfang New Sunrise Suite Holiday Inn & Suites

We booked into the Holiday Inn Suites at "Holiday Inn Langfang", this time around. Our previous visits to this hotel, were not particularly good, with service "a lack of service", being the primary reason. Nevertheless, we wanted to try the "Suites" section this time, and also see if things have improved. Unfortunately, we were yet again inconvenienced at check in. This is the only hotel, in China, in our experience that seem to not be favourable towards foreign guests. Bearing in mind that we have visited numerous hotels, and have been living and working here for around four years. Other than the most unpleasant check in process, our overall stay was fairly good. The "suite" has a fairly spacious layout, and the rate is relatively affordable. We were very disappointed to learn that the swimming pool, was not operational (this whilst it's advertised on Trip.com). We do enjoy the Breakfast at this hotel, in fact, we have breakfast here at least once a week. Previously, we found that the Dish Name Cards at the Breakfast Buffet, are only in Chinese. This is still the case, WHY? As it's an "International Brand", hence we expect a level of English as well. This can be such a lovely Hotel, if only they would work on improving their service levels. With that said, we received excellent service from "Allen", whom tried his best to meet our requirements. (Perhaps, his management, could learn some professional courtesy from him). There are numerous hotels around, and if this one wishes to remain busy, best they improve their service, especially towards foreign guests.

We stayed in this hotel for 2 nights and we got an upgrade for free in a wonderful suite! The room had all the amenities, bathtub included. The breakfast was varied and had a good quality

My family and I had an amazing stay at the hotel. From the warm greetings and helpfulness at reception until our last day. At first we were not sure that the hotel could provide our special request of a crib in the room, however the hotel staff went out of their way to accommodate us. Grace the manager assigned to us, was able to arrange a crib and bathtub as requested, and helped with things that really made our stay as comfortable and enjoyable as possible. We had a very good, clean and spacious room and were able to cool off at the pool. We will definitely stay here again. Thanks to all the staff that gave us a very pleasant stay.

Good coffee at the breakfast, check-in took ages, the room was perfect.

very nice and friendly hotel

Good for business trip

Lisa在假日酒店的服務真的是一流的！她的微笑總是那麼温暖，讓人感覺賓至如歸。無論是解答問題還是提供幫助，Lisa總是耐心細緻，無微不至。她的專業能力和對工作的熱情讓我印象深刻。假日酒店因為有Lisa這樣的員工而變得更加出色。我強烈推薦假日酒店的Lisa，她的服務絕對值得五星好評！

環境：房間很寬敞，看起來很乾凈，就是有非常非常濃郁的裝修味，類似狐臭的味道 服務：第一天入住有咖啡和茶，後面幾天打掃完房間都沒給放 衞生：衞生還可以，打掃比較及時 設施：有健身房，但是健身房對外開放，特別多的人，非常臭

廊坊性價比優良的酒店。小潘經理根據我們的需要安排了中意的房間。廊坊旅遊，不僅觀看了衹有紅樓的劇目，也得到了充分的休息。周邊有影院，必勝客，還有娃娃機，出行遊玩很方便。