Burnley West Higher Trapp Hotel

My partner and I ate in Fitzys bar and were looked after by the lovely Sheila and her staff. Nothing was too much trouble. We loved the atmosphere of the restaurant and the menu was very good with lots of choice. We had such a fab time and will be back!

We were out for a walk in the area and thought we’d pop in for a meal. It was super busy but Sheila managed to get us a table and we had a lovely meal. Sheila was so helpful and friendly and we had a lovely time. The hotel and grounds are fabulous. We’ll definitely be back when we’re in the area.

Stayed over one night whilst working away. Very friendly attentive staff from reception to bar/restaurant staff. Rooms nice enough. Beautiful gardens. Ate in the restaurant which was very busy for a Wednesday night. My meal, sea bass wasn’t the best - would stay here again if in the area but would eat elsewhere.

I don’t know where to start! What a fantastic day we had! I can’t recommend the higher trapp highly enough. We had our wedding day on 16th May and it was everything and more! Perfect venue and surroundings and everything ran so smoothly. Prior to the wedding, there were a few hiccups along the way (ours!) however nothing was too much trouble. Emily was an absolute gem on the day before and the day off. Cool as a cucumber and nothing was too much trouble. Megan is just a delight- I can’t speak highly enough of how kind and approachable yet professional she is. Kerrie was very supportive too, and helped from the beginning to the lead up to the wedding. Millie- what a treasure :) As has been said by many others, it truly is the team that make the higher trapp. We will miss you all….keep being you! Xxx

We had our wedding at this wonderful hotel. It should have been last year, but due to family circumstances we had to postpone. The team couldn’t do enough to help. They were nothing short of amazing and I’m sure as with most weddings there are hiccups, the team never panicked, nothing was ever too much and they solved any issues sometimes without us having to ask Megan is amazing. Such a personable character. She is attentive and was willing to help at every step of the way. She organised the day extremely well. Her personal and caring touch made it feel that she was very much a part of our day. Kerris is another member who helped, reassured and organised our wedding. She was on holiday on the big day, but I’m confident she would have been amazing also. Emily ran our day and announced toasts and looked after my wife and the day throughout. Again, nothing was too much trouble and her helpful and “can do attitude” made the day so much more enjoyable. I can’t rate this gem of a hotel highly enough. So much more for your money than other hotels / venues in the area but the grounds, gardens and super supportive team made it a day to remember! We will definitely return for one of the all inclusive events. Keep up the great work. D&Z

We used the Higher Trapp Hotel for a celebration of our Ruby wedding anniversary. We took three rooms and also had breakfast. the celebratory meal was excellent and the room given for the function was lovely. All in all we were looked after and well fed with staff cheerful, helpful and attentive at all times. Highly recommended.

Excellent staff especially Sheila the front of house staff that kept us all informed about the meals being delayed due to a mishap in the kitchen. She was attentive and caring to all the residents in the Fitzy bar. The whole stay was lovely nothing to much trouble by all the staff .

Second time we have been to this venue and this time a little disappointed. We had a room in the annex unless we paid for an upgrade. Last year we got a nice room in the hotel for £20 cheaper for an inclusive and our experience was much better. Staff and food were excellent but the annex is very basic. Very small TV, small room and needs a big upgrade. Despite the fact I was disabled and told them so on booking I had to manipulate multitude steps and mud if I tried to take a short cut across the lawn to the hotel. Need to put my coat on to go outside to access the hotel. So unfortunately we won't be returning. Pictures following.

We went for the all inclusive option and weren’t disappointed. Such good value! Food was amazing. We had 2 meals there and it was fantastic. Breakfast was also good with lots to choose from.The staff are so friendly and really can’t do enough for you. We will be back!