Hoteles cerca de Playa de Serendipity, Sihanoukville

Outstanding Luxury Experience – New Year Celebration (31 Dec 2025 – 1 Jan 2026) I stayed at this hotel to celebrate New Year from 31 December 2025 to 1 January 2026, and it was truly an exceptional experience. From the moment we arrived, we received a very warm welcome from all the staff. Every team member was extremely friendly, professional, and accommodating, making us feel valued and comfortable throughout our stay. The hotel truly feels like a palace. Based on my personal experience, it is much better and more luxurious than Sokha Sihanouk Hotel and Independence Hotel, where I usually stay. It even offers the same level or more luxury than Try Palace in Kep. Every detail reflects quality—from the door handles to the bed, everything feels premium and well-designed. All facilities and equipment are modern, luxurious, and very clean. The room was spacious, with a huge bathroom, including a separate bathtub, shower/steam room, and toilet, which made the stay even more comfortable. One thing I really appreciated was the generosity: • Soft drinks and fresh fruits were plentiful and completely free • The breakfast for special for the New Year celebration, breakfast manu • They even offered free breakfast for my two children, even though they were over the usual free age limit — a very kind gesture The location is perfect, with what I believe is the best beach in Sihanoukville. The sand is incredibly clean, smooth, and soft—like ground powder—and the beach area is well maintained. I accidentally took their room key, the hotel staff were extremely understanding. They were not upset at all and kindly allowed me to return it on my next visit to Sihanoukville, which shows their trust and professionalism. Overall, this hotel exceeded my expectations in every way. It is far more luxurious than Sokha and Independence Hotel, and easily ranks among the best luxury hotels I have stayed at in Cambodia. I will definitely return and highly recommend this hotel to anyone looking for a true luxury experience, especially for special celebrations

El complejo es agradable, las habitaciones espaciosas y la ropa de cama perfecta. Mobiliario moderno y confortable. La playa está limpia, con algunas moscas de arena alrededor de las tumbonas. Pasamos un fin de semana agradable.

El hotel está situado en una zona de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad.

Está aún en construcción la piscina y ciertas zonas.a mitad de noviembre debería de estar listo. Calidad precio normal. Muchisima basura en los alrededores, pero no en las instalaciones del hotel.

El hotel en general está muy bien. Tiene una gran piscina en perfectas condiciones y si necesitas que te recojan o lleven a donde te deja el ferry, tienen servicio incluido. La habitación es sencilla pero con lo necesario. Por tener en cuenta para mejorar, las almohadas son malas, muy finitas y tiene una televisión que está prácticamente de adorno, no se puede ver nada. Y al menos la mitad de nuestra habitación olía humedad. El desayuno estaba bien y el trato de la gente que trabaja ahi, muy bien.

Novotel Sihanoukville – My Honest Review I recently stayed at Novotel Sihanoukville with my family, and unfortunately, the overall experience was below my expectations. The first issue was the hotel's policy on outside food and drinks. There is a sign clearly stating that outside food and beverages are not allowed. However, it doesn't seem to be enforced. The corridor on my floor was constantly filled with strong food smells, and even my kids' room was affected. The smell became so unpleasant that I had to request the hotel to spray the room. I also noticed that some rooms appeared to have more than five guests staying together. I'm not sure whether the hotel allows this or whether it is being monitored properly. I strictly followed the hotel policy and booked two rooms for my family, so it felt a little unfair if others were not following the same rules. As for the food, both the seafood dinner buffet and breakfast were just average. They were acceptable, but they did not meet the standard I normally expect from an Accor hotel. The room itself was comfortable enough, but the bathroom ventilation needs improvement. Whenever someone used the toilet, the smell spread throughout the entire room because the exhaust ventilation was not effective. The biggest highlight of my stay was definitely the hotel staff. Every team member I interacted with was friendly, professional, and genuinely helpful. From the reception team to the restaurant staff and the swimming pool bar crew, they consistently provided excellent service. They were the best part of our stay. One major disappointment was the swimming pool. The water did not look clean, and it discouraged me from swimming. This was something I really did not expect from a Novotel property. Overall, I left feeling that the hotel has good potential, especially because of its excellent staff, but the facilities and overall maintenance need improvement. With better enforcement of hotel policies, cleaner facilities, improved ventilation, and higher food quality, I believe the guest experience could be much better. Overall rating: 2.5 out of 5 stars.

Todo excelente. Todo muy limpio y el personal muy amable y servicial. Lo recomiendo al 100%.

Excelente lugar, pero solo le falta tener mejor refrigeración del aire acondicionado

Lugar con mucho encanto. Trabajadores encantadores y dispuestos a ayudarte. Está un poco escondido por lo que recomiendo alquilar una moto para poder moverte por la isla. Lo único malo es que el camino de acceso hasta el hotel es un camino de tierra que si llueve puede llegar a embarrarse bastante y dificulta la conducción. Habitación increíble con buenas vistas.

La bienvenida de Lyhour fue pésima. Tardó 48 horas, incluso con amenazas de quejarnos a Tripadvisor, en arreglar la estufa. La lavadora tenía fugas por todas partes. Tuvimos que solucionarlo nosotros mismos. El alojamiento estaba muy sucio (ver foto) y plagado de chinches (ver fotos), por lo que decidimos cambiar de alojamiento durante los dos días que estuvimos en Sihanoukville. Una experiencia que no repetiremos.