Hoteles cerca de Mercado Otres, Sihanoukville

Outstanding Luxury Experience – New Year Celebration (31 Dec 2025 – 1 Jan 2026) I stayed at this hotel to celebrate New Year from 31 December 2025 to 1 January 2026, and it was truly an exceptional experience. From the moment we arrived, we received a very warm welcome from all the staff. Every team member was extremely friendly, professional, and accommodating, making us feel valued and comfortable throughout our stay. The hotel truly feels like a palace. Based on my personal experience, it is much better and more luxurious than Sokha Sihanouk Hotel and Independence Hotel, where I usually stay. It even offers the same level or more luxury than Try Palace in Kep. Every detail reflects quality—from the door handles to the bed, everything feels premium and well-designed. All facilities and equipment are modern, luxurious, and very clean. The room was spacious, with a huge bathroom, including a separate bathtub, shower/steam room, and toilet, which made the stay even more comfortable. One thing I really appreciated was the generosity: • Soft drinks and fresh fruits were plentiful and completely free • The breakfast for special for the New Year celebration, breakfast manu • They even offered free breakfast for my two children, even though they were over the usual free age limit — a very kind gesture The location is perfect, with what I believe is the best beach in Sihanoukville. The sand is incredibly clean, smooth, and soft—like ground powder—and the beach area is well maintained. I accidentally took their room key, the hotel staff were extremely understanding. They were not upset at all and kindly allowed me to return it on my next visit to Sihanoukville, which shows their trust and professionalism. Overall, this hotel exceeded my expectations in every way. It is far more luxurious than Sokha and Independence Hotel, and easily ranks among the best luxury hotels I have stayed at in Cambodia. I will definitely return and highly recommend this hotel to anyone looking for a true luxury experience, especially for special celebrations

El complejo es agradable, las habitaciones espaciosas y la ropa de cama perfecta. Mobiliario moderno y confortable. La playa está limpia, con algunas moscas de arena alrededor de las tumbonas. Pasamos un fin de semana agradable.

Surpresa que el hotel ofreció bonos de bufete gratuitos a la llegada. Puede ser almuerzo o cena. Nice bufete internacional opciones y gran estancia. 🤍

Está aún en construcción la piscina y ciertas zonas.a mitad de noviembre debería de estar listo. Calidad precio normal. Muchisima basura en los alrededores, pero no en las instalaciones del hotel.

El hotel en general está muy bien. Tiene una gran piscina en perfectas condiciones y si necesitas que te recojan o lleven a donde te deja el ferry, tienen servicio incluido. La habitación es sencilla pero con lo necesario. Por tener en cuenta para mejorar, las almohadas son malas, muy finitas y tiene una televisión que está prácticamente de adorno, no se puede ver nada. Y al menos la mitad de nuestra habitación olía humedad. El desayuno estaba bien y el trato de la gente que trabaja ahi, muy bien.

Novotel Sihanoukville – My Honest Review I recently stayed at Novotel Sihanoukville with my family, and unfortunately, the overall experience was below my expectations. The first issue was the hotel's policy on outside food and drinks. There is a sign clearly stating that outside food and beverages are not allowed. However, it doesn't seem to be enforced. The corridor on my floor was constantly filled with strong food smells, and even my kids' room was affected. The smell became so unpleasant that I had to request the hotel to spray the room. I also noticed that some rooms appeared to have more than five guests staying together. I'm not sure whether the hotel allows this or whether it is being monitored properly. I strictly followed the hotel policy and booked two rooms for my family, so it felt a little unfair if others were not following the same rules. As for the food, both the seafood dinner buffet and breakfast were just average. They were acceptable, but they did not meet the standard I normally expect from an Accor hotel. The room itself was comfortable enough, but the bathroom ventilation needs improvement. Whenever someone used the toilet, the smell spread throughout the entire room because the exhaust ventilation was not effective. The biggest highlight of my stay was definitely the hotel staff. Every team member I interacted with was friendly, professional, and genuinely helpful. From the reception team to the restaurant staff and the swimming pool bar crew, they consistently provided excellent service. They were the best part of our stay. One major disappointment was the swimming pool. The water did not look clean, and it discouraged me from swimming. This was something I really did not expect from a Novotel property. Overall, I left feeling that the hotel has good potential, especially because of its excellent staff, but the facilities and overall maintenance need improvement. With better enforcement of hotel policies, cleaner facilities, improved ventilation, and higher food quality, I believe the guest experience could be much better. Overall rating: 2.5 out of 5 stars.

Escondido en plena naturaleza, este lugar fue un sueño. Despertar con el canto de los pájaros, dormirse con el murmullo del bosque y disfrutar de vistas que me dejaron sin aliento. Si buscas paz, vegetación y una verdadera escapada, este lugar es perfecto. 😊🌴🛏

Todo excelente. Todo muy limpio y el personal muy amable y servicial. Lo recomiendo al 100%.

Lugar con mucho encanto. Trabajadores encantadores y dispuestos a ayudarte. Está un poco escondido por lo que recomiendo alquilar una moto para poder moverte por la isla. Lo único malo es que el camino de acceso hasta el hotel es un camino de tierra que si llueve puede llegar a embarrarse bastante y dificulta la conducción. Habitación increíble con buenas vistas.

I got a good offer through trip.com. For this price , I cannot complain . The room is spacious . Nice Pool area . Noise is a little issue , I could hear every word of my neighbors .I could even hear my neighbor snoring . sound isolation is very poor . one night , I guess my other neighbors complained about me , having the TV running on moderate volume , they were banging on the wall . But my TV was really not loud , no music , only watching news . Another thing is the pool area . The area is big , pool is nice and cold . Sunbeds are in the shadow though from morning until afternoon , cause the building itself is blocking the sun . And pool area should be a place to relax , enjoy peace and quiet in privacy . But there is constant coming and going of staff , using the pool area as a link from motorbike parking to hotel building . There is garbage to transport out of the building , laundry , deliveries are made through the pool area . Staff are coming and leaving . If you are lying there , belly exposed , you want to have a minimal level of privacy . But you'll have fully dressed people walking beside you every other minute . you will find no quite relaxation , the vibe feels more like a train station . The hotel should have built a separate service corridor for staff and deliveries next to the pool area .security is using the seating area next to the pool to have a long conversation on his walkie talkie . Sometimes there is music playing from the bar at the pool . But it's not that some clever mind designed a suitable playlist of background music .it seems like whoever is working at the bar can make music using their personal smartphone . Music gets stopped in the middle of a song , to chose a different song . Sometimes you hear a notification sound cause the phone received some message . The music gets turned off and and on randomly. No place to relax . The photos were taken in a time span of under 10 minutes Balcony was cleaned only once in my 3 weeks stay . For me personally no big deal , but in an hotel that charges 45$ or more , I would expect a little more care .