The Red Lion

A beautiful hotel in the centre of the village with a very good breakfast. Highly recommended.

You can find some of the best pies in Wiltshire in this beautiful pub in Lacock. Spacious, comfortable, but informal dining room with fast service. We are certainly looking forward to our next visit. It is wheelchair friendly with just a single low step to negotiate

As a family group of three we arrived at 5.45pm and asked if they were still serving food. Being told yes we were shown to a table and given menus. The restaurant was not that busy. About 15 minutes later a waitress came to the table to ask if we were ready to order. On hearing that we were she said she would go to get a pad. Another 15 minutes later she had not returned. My husband went to the bar to complain and received an apology and was assured someone would come straight over. A further 10 minutes went by and still no one had come to take our order. At this stage after waiting a total of 40 minutes I went to the bar to complain again. I said I was not prepared to wait any longer and we would pay for our drinks and go. A woman behind the bar said " I am just coming to take your order now, I have been dealing with another customer". When I suggested she was 40minutes too late and we should have been a priority as we had been waiting so long she acted as if I were being unreasonable and certainly did not give a meaningful apology. We left and went to The Bell just down the road where the food, prices and customer service were all first class. Always vote with your feet when your custom is not appreciated.

Lovely pub and very nice friendly staff. But the food I ordered was appalling. It was just slop served in a tin bowl. It was on the specials board and described as a Winter Warmer. I didn't know what it was. IT came with a side of soggy vegetables which were clearly from a frozen packet. Honestly the worst food I've ever had in a pub/restaurant. Its such a shame because the pub is very special and the staff absolutely great. If the food was amazing too, then it would be a great place to visit.

The staff were anazing, particularly the lady who checked me in and served breakfast, helped with a question about my room/outside door key.

Lunch visit. A venue living on past reputation. Visiting on glowing recommendations, we were very disappointed. Our two lunches lacked flare. The steak pie had hard pastry and the meat was chewy. The pasta was bland with a dry chicken breast. Both dishes could have been hotter. Seating not good, we were pushed into a corner with no Chris**as a**osphere. Shame, we will not be returning. Not considered to be value for money.

Lovely location in a Countryside location.Very friendly staff with attentive service. Only a couple of observations. Poor water supply to shower and this area needed to have some mould removed in the cubicle. I just wish I’d taken my doggies with me.