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Hoteles recomendados en Kuching

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Imperial Suites Serviced Apartment
4.1/568 Comentarios

Imperial Suites Serviced Apartment

Kuching|A 0.69km de la Faith Methodist Church (SCAC)
A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

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Lee valoraciones de usuarios sobre hoteles en Kuching

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Imperial Hotel Kuching
4.4/5226 Comentarios
El hotel está situado junto a la tienda de tiendas de Boulevard, con muchos restaurantes y restaurantes. El hotel está muy bien situado. El desayuno era bueno, pero el menú debería mejorarse.
1Acs Residence
4.4/52 Comentarios
La ubicación está relativamente fuera de lugar y no hay nada para comer en los alrededores. Es barato y hay lugar para estacionar.
Imperial Suites Serviced Apartment
4.1/568 Comentarios
A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.
One Point Hotel
3.6/518 Comentarios
El hotel es el hotel que buscamos, por suerte, esto se ajusta a nuestra factura para 3d2n, imho rm35 por noche total para rm110 es bueno para el dinero. La habitación es muy buena, pero no es muy buena. Porque la habitación cercana tiene niños alrededor y el otro vecino está gossipando y podemos oírlo,pero todo lo demás es perdonable considerando el precio es CHAP y ohyeah buena comida está por todas partes,no se preocupe tienen 101 cocina y el rincón de Siang2
Rume
4.1/523 Comentarios
A 5 minutos al aeropuerto. Muchos buenos alimentos cerca. El hotel con restaurante. El hotel está situado en una zona de 3 estrellas. Resta allí durante 5 días, pero no hay servicio de mantenimiento a menos que vaya a la recepción para llamarles a hacer servicio de limpieza. La tarjeta de habitación no puede usarse durante todos los 5 días, terminar hasta bajar a la recepción para reiniciar la tarjeta cada vez que vuelve a la habitación y el receptor no puede darme una razón. La limpieza puede mejorarse, pero algunas áreas como el teléfono y la televisión no están limpias.
Imperial Suites Serviced Apartment
4.5/59 Comentarios
Excelente elección para las vacaciones en grupo y/o familias. Buenas, limpias instalaciones. Nuevas instalaciones con vistas a Kuching desde la 3ª milla.

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