Usuario invitado
9 de junio de 2024
This was the worst hotel I’ve ever stayed in. They had a DJ in the lobby who played loud thumping music until 1am and bars right next door that played until 4am. To appreciate just how loud it was, I’ve been to quieter music festivals. It was so loud that the bed, light fittings and windows were shaking. I had to go down to reception 3 times to ask if they could turn the music down. The first time they barely turned it down, it at all. The second time, the night manager seemed to get in an argument with the DJ who then turned the music up. It wasn’t until I went to reception again, demand to be moved rooms, hotels or given a full refund that they did anything. I got the night manager in to the room and showed him the vibrating light fittings that he believed me and they turned the bass down, but not off, at 1am. This didn’t stop the nearby bars competing to see who could be loudest until the next morning. They should not be able to advertise this hotel without mentioning the noise. Nobody in their right mind could sleep through that. Even with ear plugs or headphones you can still feel the music. We’re both knackered and our trip has been ruined.
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