Si decides alojarte en KOKO HOTEL Sendai Station West, te encontrarás en una fantástica zona de Sendai (Centro de Sendai) y apenas te separarán unos pasos de Calle comercial Ginza de Sendai y Mercado matutino de Asaichi. Además, este hotel se encuentra a 14,3 km de Estadio Sekisui Heim Super Arena y a 0,5 km de Centro de información turística de la ciudad de Sendai.
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o una máquina expendedora.
Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición.
Reserva una de las 170 habitaciones climatizadas, todas equipadas con chimenea y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. Entre las comodidades, se incluyen escritorio y hervidor eléctrico, además de un servicio de limpieza disponible a petición.
«I had 2 stays here, both 4 nights but different experience.
First one was great, polite staff and everything was good.
Second stay left a bitter taste, first the staff at the reception looks like a manger, make, 20-30yrs old, when he speaks English he’s definitely not that polite. When u ask to change coins for the washer he sad nothing, no smile, very shocking from a Japanese hotel and from a management role. Maybe because I am foreigner so he doesn’t care?
The other disappointment was this hotel cleans on the 3rd day, I left a sign: no towel needed on the door. Came back with no clean, I called the reception, a male staff couldn’t understand what I was saying,I don’t think he speaks a lot of English, which is ok, so I spoke Japanese.
He told me: in Koko Sendai west, as long as you put up a sign, we don’t come in the room. Both signs mentions nothing about this, one sign is :no need to change new towel. Other one is: do not disturb. This Koko hotel makes up their rule. GREAT. Not speaking English is not a problem but the attitude is very unpleasant. He gave me this feeling: well sorry I am not going to do anything and you are a foreigner so I don’t care.
I don’t know why 2 stays can have such big differences and this makes me question how the standard is kept.»