The check-in staff was professional. The room was disappointing for several reasons. There was a very bad odor in the room. The cover to the air unit was not on, it was on the floor. The coffee maker did not have the filter attachment so no coffee could be made in the room. Glad there was coffee in the lobby. And, the shower head was not properly attached so a shower could not be taken without a lot of inconvenience and water everywhere. When I checked out, I brought all of these things to the attention of the front desk staff, and including the fact that I was given a handicap room, which I’m still not clear why that happened. The person at the front desk check-out did not seem to care that these issues happened. I was in town for a family funeral. I just needed a restful place to stay. I understand that the property will be undergoing a renovation. It is much needed. Hopefully this will improve the quality of the property.
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