Hotel Alfonso A Mare

Well what a shame! We had such high hopes but the owners of this place and their absolute arrogance destroyed the dream entirely. The location is absolutely superb, every other bar and restaurant overflowing with authenticity and warmth so our trip was saved by their hospitality. The owners of the hotel sit like lords eating and grazing all day with absolutely no regard to the people supporting their business with not a word of hello, goodbye or enjoy. The rest of the staff are obviously miserable in a way I’ve never seen in Italy, usually it’s a joy to see the workers enjoying a meal together however it was quite clear this was not extended to them here. Assuming it’s fully booked with or without effort makes them a lazy host and we’d will be returning to Praiano but will stay at La Conchiglia next door, a small family business whose warmth and kindness abounds like the lemon groves surrounding. The little bar and restaurant next door is sublime and always full speaking volumes to the empty tables at Alfonso. Watch out, your arrogance may well be your downfall.

Excellent hotel!!! Very kind all the personal. The hotel it’s beautiful and the rooms very beautiful.

I had really high hopes for this place. Positive- employee at check in during our stay was really nice and helpful. She gave us information for the Sita and information for the area which was so appreciated. The rooms were nice and clean. Negative- the beach chairs here were more than what you pay for at L’Incanto in Positano. The hotel restaurant staff that we encountered was not friendly. We ended up eating at Trattoria Da Armandino. Overall, I think this area is better for older crowd, would highly suggest going into city of Praiano, and eating at Che Bonita, best pizza and friendly staff.

Nice clean room, though couple of the lights bulbs not working. 45 euros for umbrella amd sunbeds for hotel guests (50 for non-guests) a complete travesty. The beach is pebbly, overcrowded and had a whiff of oil from the many boats just offshore. You will find a nicer beach with sunbeds/umbrella for 10-20 euros in most other European holiday destinations and they will include food and drinks service, music and a nicer environment. Feeling ripped off all the time really spoilt my trip here, even though the hotel itself was not too bad.

The hotel in general is ok, the room is comfortable, the location is good and so is the view (just like the pictures), but the service is BAD. There’s a mid 40/50 years old lady in the reception, her name is Sophia and she’s one of the owners, and she is VERY rude. We had two situations with her: first one, I told her that the hotel Wi-Fi wasn’t working (there were other guests complaining) and she said that the issue was on my phone. I said that my partner and other guests were complaining too and she said that all of us should reset our phone systems, which didn’t make any sense. By the way, the Wi-Fi was not working in the rooms and in the beach for 2 days. Second one: we called the reception asking for an iron, since there was none in the room. She said that we needed to go there and pick it up. We had dinner and then we went there. She was very rude saying that the reception was closed and she couldn’t do anything. But we were never told that the receptions closes at a certain time. There’s a restaurant in the hotel, but the service is very poor as well. I was waiting to be helped so I could order food and drinks, but nobody came to get my order. I waited for 20 minutes, then I decided to go to the restaurant right in front of it, called Donna Clelia (which was GREAT). The hotel’s restaurant is ALWAYS empty while the other two restaurants across are always busy. I guess it’s due to their not nice service. The umbrellas by the beach are charged separated and are 45 euros/day, even though we were staying at the hotel. Also, we paid $350 per night, which is very expensive for what they offer. I don’t believe this is the right way to treat the guests/customers. And I guess after reading most of the reviews complaining about the service and the rude owner, I understand why the hotel is so poorly rated.

We had an amazing time here! The staff were lovely and they were kind enough to upgrade our room! The area around the hotel has a few restaurants. It’s a great place to stay for a few nights and the breakfast was fabulous.