Motel 6 East Ridge, TN

Absolutely terrible condition. Was good 4 yrs ago and we stayed there several times. Since the new people took over they have run it down to trash place. The room was not cleaned. Was used stained sheets on bed and could not walk on floor in bare feet it was so filthy. The toilet was loose on the floor and rocked. The hot water knob in shower fell off and had to turn with pliers. The room fridge buzzed loudly all night long. There were cigarette burns all over and it was not a no-smoking room. Went for coffee in morning at office and pot was empty. We will never stay there again.

They don't allow cooking unless it's them burning a pizza, or ramen, or toast, or sirracha. There is one microwave available til 10 pm from 9am for ALL guest to use. I brought it to a housekeepers attention and was laughed at.

This property has roaches, stained bedding, I e watched them leave pillows on the ground and put them back on a room after overnight. The rooms are bait and switch as the property is undergoing renovation and they lie to get you here and upcharge for a double of you aren't lucky to get a king(no queens available) They are intrusive to your goods, i.e. vehicle, what you are doing in private, and backpedaling on what they say.

I originally booked a non smoking room. Upon walking in, it REEKED. I thought maybe if I turned on the AC, it would dissipate, but the air the AC blew out smelled like pee. The room was also filthy, a hole punched in the wall, sticky floors and holes in the bedding. I requested a room change, down graded to 2 double beds from the king I booked and was charged MORE. Don't understand that since it's not my fault your non smoking room reeked of cigarettes. I'm severely allergic so there was no way I could stay in it ... The new room didn't smell, thankfully, but the floors were so sticky that your shoes stick and make noises as you walk around. I dropped my charger behind the beside table and that area was really nasty. Thankfully this was just a one night, mainly somewhere to sleep. But next time, I'll drive a bit further to the ones by the airport that are the same price, but rated 7 and 8 out of 10. Won't ever stay here again. Also, not like we were PLANNING on swimming, but I doubt this pool has been in service for years. I'll upload a photo of it if I'm able to. Also, if you paid for trip protection, check your statement. I booked as a solo traveler and ******* double charged me. I talked to customer service but they didn't fix it, after saying they would.

It was bad didn't have a microwave,ac had ice bucket holding up from the ground,hole in the wall,hookup from tv was hanging out from wall and room also had a smell it was room 118.

Disgusting room, no microwave, no cooking on any part of the property allowed i have no idea why they charge a deposit for a room that looks like no one has cleaned it

It's a decent inexpensive place to stay, fairly quiet considering the interstate and East Ridge main street. Wide choice of restaurants and shopping nearby. They have some rooms under renovation, that a good sign that they keep the property up. For as old as this building is it's in really good shape. No one bothers you which is very important to myself. The staff is fairly friendly some more than others but I'm sure they have had to deal with many different people and not all being considerate of the staff and other guess. My opinion, if you want a decent inexpensive place to stay for the night.. I like this one.

They lied about having wifi. It wasn't working. They said they had someone coming out to fix it that afternoon. It wasn't fixed in the evening. They then said they had someone coming the next day to fix it. After speaking to a manager it turns out they didn't have anyone coming out to fix the internet. They were planning on changing internet providers but lied about having working internet that was in the process of being fixed. THEY LIE.

Property convenient to restaurants and to the Interstate. Staff friendly and helpful. Property very run down (undergoing major renovations). Room not cleaned to our standards. Bathroom definitely substandard and toilet far too low for elderly clients.