Clarion Pointe

Very nice

Amazing hotel and wonderful employees

環境房間都不怎麼樣

We have stayed here multiple times and never had a problem till this time. We was told before deciding to stay there that the pool would be a warm 80 degrees it was freezing cold! The lady at the desk Saturday morning tried to fix it told us to give it till later on and it would be warm. It wasn't and the next lady was rude and snobby. Our room had a nail sticking up in the floor. The outside smelled like gas and when we left the whole top floor smelled like a sewer. These are not horrible things but compared to what it has been it was bad.

The staff was very kind and helpful! My grandmother is in a nursing home nearby and in bad shape, plus I have 2 toddlers. The staff really accommodated me. The hotel is under a lot of construction currently, but the noise stopped around 6pm - which I was thankful for. My only complaint was it seems they need some more staff up there to give some of the other employees a break

Heated pool was not heated. Cold inside. Bathroom toliet sits sideways. No soap in room for shower or to wash hands Hotel was hard to find because it sits atop a hill and we did not see a sign. Using gps, we drove by it and had to come back. Night person was very nice and helpful.

My husband booked this stay for us to get away for my birthday. It was advertised with good reviews and functioning wifi. Upon arriving to our room, which they said was recently completed and no one else had stayed in, there was construction dust on doors and the AC unit. One of the walls did not have an electrical cover, and we had to get someone to come in and install a shower rod and curtain as they forgot that detail, so they literally did construction while we were in our room. Every other room was being reconstructed, so not only was there no WiFi, but there was constant loud construction noises. The construction crew was also staying at the hotel, and kept us up until 2am as they were stomping around and making noise above us. This property should not have been open for anyone to stay at, and should have been closed for reconstruction. We left exhausted and could not even speak to the front desk as we checked out as construction noises were so loud. Will not be staying here again.

The property was undergoing construction so our room was BRAND NEW, but it did not have the hot tub we paid for. The hotel was very apologetic and gave us a credit that you will need to forward to us please. The rooms will look great once construction is completed.