56 Comentarios
Leonardo Royal Hotel Koeln - am Stadtwald
Colonia|A 2.27km de la RheinEnergieSportpark
Última reserva hace 24 horas
The hotel is ok, getting older and that is started to show. However, the hotel staff at reception and cleaning is good. The hotel is located a bit off the Strassebahn stops so there is a few minutes walk to the hotel if you don't have a car. There is missing a walking lane from the street to the hotel, so guests have to walk across a badly illuminated car entrance and a parking lot, it is hazardous. Gas station in front of the hotel is another thing making the arrival site of the hotel environment not so attractive. The other side of the hotel is however nice turning towards the Stadtwald. The really bad experience was the restaurant in the hotel. I like to mention that I very seldom complain at a restaurant, in fact I haven't for years. I ordered a burger and that was the worst service I have experienced for many years. The burger was badly cooked but the worst thing was the buns were so hard that I couldn't cut thru them with a knife. Like they had been frozen in a bag with a hole in it so the bun was exposed to dry cold for long time. I am not joking when I say I couldn't cut through them, it was so literally. I asked the waiter to take it back and he said he would bring a new one. He however did not, and did not approach me to tell me. My wife had her chicken and she finished her meal but not a work from the waiter to me. When I asked for the bill I asked him why and he said the cook had said that nothing was wrong with the burger. I would just stay away from that restaurant, it is a shame for this hotel. Price of hotel was 407 E a double room for 3 nights without breakfast. I travel frequently to Cologne and have stayed in this hotel few times, but I will do my best to stay away from this hotel in the future.
66 Comentarios