Hyatt Regency Changchun

酒店位置、房間環境及早餐都非常不錯👍特別是值班經理Lemon，員工徐瑩、Miya，服務態度非常好，及時解決了我提出的問題，並給予解決方案，點贊👍

陳悦，賀玲，首先提出表揚！這兩位員工對工作積極負責，對待顧客有着對待上帝的態度，非常熱情！給了我們對這個酒店的第一好印象，好心情隨之而來。更重要的是，酒店本身非常的不錯，性價比很高，陳經理和賀經理給我們還免費升級了房間，落地窗視野非常好！房間乾淨，寬敞，強烈推薦入住這個酒店，以後還來！ 【美食酒店】 【人氣熱搜】 🧹衞生：好 🔔服務：好 🍃環境：好 🚗 交通：方便

再次來到長春，入住這家凱悦酒店！環境、服務、衞生還是那麼的好，喜歡住這裡是因為能看到窗外的公園，視野非常的好…對了，表揚一下前台龍姓的一位工作人員，服務到位，很舒服 【美食酒店】 【動人夜景】

陪長者看病，怕長者休息不好，選擇在這入住，也是第二次入住，感覺設施多少有點兒陳舊，地毯，沙發污跡明顯。辦理入住時還和服務人員説，長者睡眠不好，最好把房間往裡串一串，前台答應的挺好，結果上樓發現就在電梯附近，反正隔音還好，也就沒再去換。廁所門關門不順暢。入住感覺沒有第一次好。

首次來長春，糾結選哪個賓館，最後還是選了連鎖的凱悦。在別的城市經常住凱悦，感覺服務和餐食很滿意。入住長春凱悦，依然沒有令人失望。這次入住行政樓層嘉賓軒，在42樓。登高望遠景色好。行政樓層晚上五點半到八點歡樂時光，餐食後基本可以不用去外面吃。嘉賓軒服務人員比如王瑞等同志的貼心服務也給我們留下很深印象。小孩矯正牙齒用的牙箍包在餐巾紙裏忘在餐廳，王瑞等同志不厭其煩幫我們找到。由於是休閑之旅，我們很滿意凱悦的體驗，於是又加了一天。下次來長春已定再選凱悦。

It was a pleasant stay for my pals and I at the hotel. The staff were specially helpful. Special thanks goes to Jason who make sure that our needs are catered to - he even went beyond to assist us to order our breakfast using his own handphone in view of our early flight today! The front desk Miya and Ivy were helpful as well! The housekeeper did a good job too, my request for extra bottles of mineral water is met as well, regardless the time of the day. The only con I would say, is the construction works going on - that said, it has to be done so that hotel can cater better services for the Guests. I will visit the hotel again if I visit Changchun again! Thanks!

There are couple of things that I love about this hotel and some things that they can be improve. 1. Hotel is nice, bed is comfy as expected 2 . Very near to the mall, where there are tons of delicious food/ restaurants there 3. There is subway just beside the hotel which is very convenient if you choose to take subway 4. Breakfast is varies from Chinese to western which is great. I usually have omelette, toasted bread, coffee and juices. We had issue with the air purifier, and asked for someone to fix it then seems it couldn’t be fixed, then they keep coming back coz after 5 mins of use it’s broken again. We asked to change to another one, at first they keep saying that no way that it’s broken, but it is broken. Finally they changed, but they wasted our time, we wanted to sleep early instead having them in the room with us. This kind service should be improved. They should just take it away and fixed it somewhere else and not to disturb guests.

Great service at front desk. Special thanks to James and another 2 ladies who attended to me. It is a pity that I did not note down their names. And also a big thank you to the staff on duty at the gym/pool, her name is Ms Jiang, who helped picked up my mobile phone which I have misplaced. She kept it for me until I returned to search for it.