Hoteles en Castle Hill con Se aceptan mascotas

With a stay at Mantra Castle Hill Sydney in Sydney (Castle Hill), you'll be within a 5-minute drive of Hillsong Church and Castle Hill Country Club. This luxury hotel is 2.4 mi (3.9 km) from Castle Towers Shopping Centre and 3.2 mi (5.2 km) from Castle Hill Heritage Park.Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a business center, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 82 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.

25 December 11:50pm I arrived at Hills Lodge after my husband had booked me in online. I requested an upgrade for my room which I mentioned I was willing and able to pay for but was informed I was in the last room available for the night a queen standard. This was a 15+ minutes conversation which matters because I had informed the front desk team I had just been discharged for severely swollen legs and high blood pressure needed to rest immediately. A lovely porter assisted me with my bags and acknowledged my interaction with front desk had been challenging and difficult to understand. When we arrived at the room the bed was not made the sheets were sloppy tucked under the pillows and the sheets werehanging out of the sides and there was a big dip in the middle like someone had been sitting there , I was SHOCKED I told the porter who tried to convince me the bed was made and it had just been made in a rush. I refused to settle in as I could tell it was an unmade bed , I then saw a bin with RUBBISH in it, 2 Pepsi cans, KFC packets and showed him, he checked the bathroom and saw towels on the rack and open soap at the sink. He apologised and told me he’d call reception to organise another room. He tried to convince me this was unusual for the hotel. I was still aghast as the cost did not correlate with this tardiness. The front desk then organised another room for me down the hall “an upgrade” they said. It was a suite with a separate lounge - however to my surprise I had been told there was no more rooms available when I checked in 30mins before and there’s no way they would have prepared a room in 20mins. The room was presentable but the curtain had a big red stain on it (forgot to take a picture) and the carpet dusty and old. I told my husband of my experience but because it was 1am on Boxing Day and the state of my body I had nowhere else to go. I stayed there till the morning and left early for personal reasons and thankful I did not have to stay another moment there. A few days later I called the hotel and told them my ordeal - the manager was polite but I was disappointed in how he kept trying to excuse the front desk’s behaviour. He told me how another guest had given the front desk guy a glowing review. I was not rude when I called him but just factual and encouraged him to make improvements for his team and in how they receive guests. His comments made me wonder why would the front desk treat me like that. I was unwell, with a baby in hospital and a husband away. Did I not deserve compassion and good customer service. It made me wonder was it the colour of my skin? I’ll never know but one thing I know is to encourage you to speak out if something looks wrong! You’re paying for this service and if you’re going to stay at Hills Lodge - good luck. I would not personally use my hard earned dollars to stay there. Very disappointed customer. Hills Lodge - excellence matters not sure how you got 4 stars but please DO BETTER!

Stop at Quality Apartments Castle Hill to discover the wonders of Sydney. The property offers guests a range of services and amenities designed to provide comfort and convenience. Car power charging station, daily housekeeping, grocery deliveries, wheelchair accessible, kitchen are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as a closet, complimentary tea, towels, complimentary instant coffee, separate living room. The property offers various recreational opportunities. For reliable service and professional staff, Quality Apartments Castle Hill caters to your needs.

With a stay at Grand Mercure The Hills Lodge in Sydney (Castle Hill), you'll be a 2-minute walk from Norwest Business Park and 7 minutes by foot from Hills Super Centre. This hotel is 0.8 mi (1.3 km) from Museums Discovery Centre and 0.9 mi (1.5 km) from Castle Hill Country Club.