Lee valoraciones y opiniones de otros usuarios para encontrar el alojamiento perfecto.
Fecha de publicación: 1 oct 2025
Usuario invitado
The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment.
The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities).
The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink!
The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally).
During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know!
The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked.
On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”.
We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave.
The car trip was very pleasant and the driver was very polite and attentive.
When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!
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Precio por noche desde112 €
Guest User
Me trataron como a la realeza desde mi llegada para mi estancia de 4 noches. Solicité un check-in mucho más temprano sin problema ni coste adicional. Me ofrecieron un upgrade gratuito a un apartamento increíblemente más grande con balcón con vistas a la laguna. La cama y las almohadas eran muy cómodas. El personal de limpieza limpiaba a diario y dejaba agua fresca y fruta. La selección de desayuno es enorme, con una estación de huevos para que los preparen a su gusto. Pedí la cena a mi habitación por la noche y la comida y el servicio fueron impecables. Las clases gratuitas de yoga y taichí son un extra, y tuve la oportunidad de hacer kayak en la laguna durante 2 horas, que también es gratis. Si necesitaba ayuda con algo, solo tenía que enviar un mensaje y me respondían de inmediato. También solicité un check-out más tarde y lo hicieron sin problema. El personal es absolutamente maravilloso, ¡ojalá todo el personal del hotel fuera así! El único defecto del resort es la sala de pájaros. No sabía que los pájaros estarían en jaulas y no podrían volar correctamente. Esto fue decepcionante y me imagino que puede disuadir a algunos de reservar. No tiene sentido enjaular pájaros cuando estás rodeado de ellos en el resort. Aparte de eso, disfruté muchísimo de mi estancia y agradezco a todos los que hicieron de ella una experiencia tan memorable.
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Precio por noche desde80 €
Fecha de publicación: 5 dic 2025
thiha29
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️
My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately.
The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable.
What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable.
If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue.
With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.
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Precio por noche desde20 €
Guest User
Una experiencia verdaderamente maravillosa.
Todo el complejo hotelero se encuentra enclavado en las montañas y con vistas al mar, ofreciendo un ambiente tranquilo y natural. El cuidado diseño se aprecia en muchas zonas comunes. También disfruté mucho en la piscina de la villa, donde veía con frecuencia diversas aves volando o posándose. El servicio del hotel fue excepcionalmente cálido y acogedor; todo el personal siempre sonreía. Por último, recomiendo encarecidamente probar el restaurante tailandés Saffron. Ubicado en la cima de una colina, ofrece comida deliciosa y vistas impresionantes.
Espero probar otros tipos de habitaciones la próxima vez.
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Precio por noche desde374 €
Guest User
La habitación era muy amplia y la cama estaba estupenda. El desayuno era muy variado y muy completo. La bolleria era muy rica. Nos invitaron a un welcome drink (un té en la terraza) y vimos un atardecer muy agradable. Todo en general estuvo genial. Tambien nos ofrecieron el desayuno take away porque teniamos el check out muy temprano.
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Precio por noche desde38 €
Fecha de publicación: 16 ene 2025
Usuario invitado
The hotel was very clean, images are true to reality. The location is great for walking around to all attractions. The staff were incredibly attentive and helpful, they had fantastic restaurant and tailor recommendations. We really enjoyed our stay and if I were to return to Hue I would book with this hotel again.
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Precio por noche desde13 €
Fecha de publicación: 26 jun 2026
Usuario invitado
I had a wonderful stay at this hotel. The location is perfect, situated right in the heart of the city and close to many local attractions. My room was exceptionally clean, spacious, and offered a stunning view from the window. The bed was incredibly comfortable, ensuring a great night's sleep. What truly stood out, however, was the staff. They were extremely welcoming, polite, and always ready to help with a smile. The breakfast buffet also had a wide variety of delicious options. I highly recommend this hotel to anyone and will definitely come back!
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Precio por noche desde22 €
Fecha de publicación: 22 abr 2024
Mercy
When we got there, we welcomed so warmly by Han on the receptionist, a very good man who packed our breakfast the next morning because our flight was leaving so early. The staff was really welcoming, the rooms are clean, the pool is amazing and the food was great.
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Precio por noche desde31 €
Fecha de publicación: 18 feb 2026|Suite, 1 dormitorio, con vistas al mar
Rdht605Excellent location and venue, albeit a thorough renovation might be timely. Still, an absolutely wonderful scenery and place! The service is top notch, no request they cannot solve quickly and with such kindness. The food is also very good. Very highly recommended for a serene, recharging stay!
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Precio por noche desde125 €
Guest User
¡Extraordinario! Un hotel de lujo rodeado de naturaleza. La habitación era enorme, con terraza, muy bien equipada y decorada con mucho gusto. El personal fue excepcional, siempre sonriente e increíblemente amable. El desayuno era digno de un palacio. El restaurante ofrecía una exquisita gastronomía de esta región del mundo. El bar tenía una decoración moderna y acogedora. Piscinas de ensueño, gimnasio, spa y jacuzzi. Servicio de transporte gratuito al pueblo. Sin duda volveremos. Gracias a todo el equipo por su atención y profesionalidad.
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Precio por noche desde68 €