Hoteles en Birmingam con desayuno

El Hilton Garden Inn en Birmingham ofrece una estancia satisfactoria con habitaciones cómodas y habitaciones decentes.

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina

Clean, nice room. Close to amenities. Tram is just 2 minutes from hotel. Easy to get around places. Breakfast is not that great; variety is limiteda d especially croissant on day 3 stay is not a fresh ones and not able to split and chew. Generally it's good to stay there

The Staff were all friendly and ameniable. The breakfast room Manager was great to tallk with and made my grandaughter feel at ease when she spilt her hot chocolate. He was professional and respectfull to his staff.

Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously. Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it. Very very very unsatisfied.

Was amazing stay. Staff were very friendly and helpful. Ready to assist at all times. Location is very close to the city centre, yet on a very quiet side road. Would definitely recommend for short or a long stay

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Después de no poder salir de Birmingham, decidimos detenernos de nuevo en Clayton y darle otra noche de los problemas del sistema que tenían. Estaba mucho mejor concedido y los pisos son muy seguros con el piso cerrado a sus tarjetas clave para acceder. El desayuno estabamos abajo y se pagó. El desayuno estaba mejor esta vez. Sólo un pequeño problema era el baño podría hacer con un poco más de atención a detalle con pocos pedazos de pequeño molde negro en el más difícil para llegar a las áreas y residuo rojo en el grouting en las azulejos.

⭐️⭐️⭐️⭐️⭐️ 4/5 con una ubicación excelente cerca de la estación de tren. Tuve una estancia muy agradable en el Britannia Hotel Birmingham New Street. La habitación era espaciosa, ordenada y muy limpia, lo que me hizo sentir cómoda y relajada después de un largo día explorando la ciudad. La ubicación céntrica del hotel es perfecta: a pocos pasos de la estación de tren, tiendas y restaurantes, lo que lo hace muy conveniente tanto para viajes de placer como de negocios. El personal fue amable y atento, siempre dispuesto a ayudarme con lo que necesitara. Había un poco de ruido porque mi habitación está al lado de la calle donde hay un mercado navideño, pero la habitación estaba bien mantenida. En general, fue una gran experiencia: excelente relación calidad-precio, habitaciones limpias y una ubicación conveniente. Sin duda me alojaría aquí de nuevo y lo recomiendo ampliamente a cualquiera que visite Birmingham.

5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.