Bergamo Inn 21

Прекрасный номер, запомнился потолок и вода Сан-Пелегрино) единственный момент - не очень удобная процедура регистрации и заселения, и боязнь, что в итоге не попадешь в номер. Из плюсов также - прекрасный балкончик и вид из него, из минусов - процесс регистрации и кондиционер

struttura moderna e accogliente, in posizione centrale accessibile ad ogni tipo di servizio. Consigliatissima.

Tutto ok, struttura super pulita è molto accogliente. CONSIGLIATISSIMA

The main disturbance of the stay was a fire alarm that went off in all rooms in the whole hotel at midnight. All guests went outside and were desperately trying to contact anyone from the hotel for a couple of hours, but it was unreachable until the morning. Guests called police and fire department which arrived and tried for a couple of hours to silence the alarm. They succeeded shortly before 2AM, until which time no one could go inside, let alone sleep. Police said that this is not the first time that fire alarm goes off in this hotel and the hotel is not reachable by phone. Aside from the great disturbance that this fire alarm caused, it is outrageous to think that the hotel would not be reached even in case of a real emergency for 12 hours per day. Moreover, hotel promised a tiny refund in exchange of silence!! This comes in addition to an awful checkin experience - I have not received the promised email with the access code until I contacted hotels com support right before my airplane to Bergamo. Since I was arriving after 11PM and the hotel is not reachable at night, I hate to think that I might have been left in front of the hotel without checkin instructions that night. Another hotel guest also confirmed to me that he also hadn’t got the code before he contacted support right before his arrival. Given the above, the broken lift, the loose door knob in the room all seem to be minor issues. This hotel is deeply unprofessional and should be avoided at all cost.

Luxurious accommodation with comfortable bed & excellent ensuite facilities. Location perfect, beside several restaurants & bars although you would never know as the sound proofing is fantastic. Plenty of shopping options within walking dustance & easy access to the old town. All within 15 mins of the airport.

Big comfortable family room and clean every day. Very good location. Friendly and customer oriented staff.

The place is amazing! Newly renowated, clean and in good location. Well sized bedroom fits a family of 4. Will be definitely coming back here.

Location is superb and there is a great wine/coffee bar right under the hotel. It is on a small piazza and lots of locals frequent the various shops and cafes. The building is old and boutique and wonderfully refurbished. Our room 404 was beautiful with a very comfortable super king bed with lovely sheets and pillows. The walk-in shower room was spacious. The “balcony” was only a one square meter space outside glass door with a head-high wall - you could see the old town if you stood on tiptoes - not really a balcony but that didn’t matter. The air conditioning worked well and the large tv had lots of channels. The hotel has four rooms on each floor around a central atrium stretching right up through the building. Check-in is unique as they send an email form which (when completed) triggers a key code for the electronic pad to open the hotel and bedroom doors. There is no staff in the hotel and only WhatsApp messaging to contact a virtual reception. The old town is a 30 minute walk up hill or you can take the bus and/or funicular- we did all of the above. The old walled town is one of the finest in northern Italy. We would happily stay here again.

Amazing rooms. A very convenient entry with the access codes. The location is perfect for walking and dining. The only problem is the parking, it is a public one and it’s about five minutes walk. The street does not allow any traffic, so you have to carry your suitcases. apart from the inconvenient parking, everything else is perfect. Nespresso coffee machine and courtesy Perrier water makes that property five star :).