All Suites Pau – Zénith

The worse booking done in my whole life. The hotel did not sent instructions on how to receive the room key, there was no one in the hotel at 9pm and had to go to another hotel for the night. ASI was staying in the area one more day, I called the hotel to explain the situation and kindly asked to provide the paid night (not used) for the next day. The arrogance on the phone from the hotel manager regarding non transference of the booking or refund was worse than I ever encountered. Three hotel did not have any arrangements on the bike night for me to successfully receive the room key not processed with any booing transfer or refund. I will never consider this hotel and will inform all my network never to stay in this hotel as, if arriving after 9pm you will not get access to your paid room and will receive an arrogant approach when discussing this matter with hotel management. This was my worse hotel experience, in many years of hotel bookings - zero customer service skills by management team and full arrogance

Arrived quite late but reception was still open and were quickly registered. Room was warm and able to heat up our prepared meal in the microwave - Good facilities.

good location and very acceptable accommodation for our short overnight stay. Receptionist was very clear and spoke excellent English giving us a very warm welcome. We had to leave very early in the morning and she reminded us to take the gate entry info with us and not leave it in the room with the door key. Have used several times and will use again.

PAU is a fantastic French town with the All-Suites, in the middle of the town centre. If you need parking, I strongly advise you to check availability before booking the accommodation as there are only approx 6 spaces, if you don't book you will be disappointed! There is parking nearby but is charged for length of time, I paid €12 euro for overnight approz 14 hours. Also make sure you have clear directions if driving as the hotel is in a pedestrian zone and you will need instructions on access.

I slept so well every night, it was really quiet. Loved having a kitchenette to sort my own meals. This was a good thing because there is only one restaurant nearby. I think mainly this hotel is for car owners who can travel around easily. There are bus stops 5 minutes walk away, but the buses are not very frequent. However, as I was attending an event at the Palais des Sports, the location was really convenient. But it's a long way out of town.

In General everything is good, but the shower bath is a bit small. Besides a good place to stay... I do recomend the place to whom, who'd like to discover Pau and the Area...

In General the Whole property is great, just one thing the shower bath is a bit small.(room #329 bis)