Hoteles cerca de Fikret Emirov Parki en Bakú

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

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La mejor vista a la playa Hotel ... Pequeño lejos del centro de la ciudad pero muy agradable para permanecer ... Buen personal ... Las habitaciones son limpias con balcón para la vista a la playa ... Purga ... Buen desayuno .... Buenas instalaciones ... Amar el lugar ... 😃🙏🏻 Espero ser visitado pronto .. Mantengalo.

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I had a business trip to this beautiful property in Baku. As far as I understood, it is newly rebranded hotel. I was staying in standard room. The room was spacious, but work desk was what I was looking for in order to work on my laptop. I contacted hotel staff and Mr. Ali Aliyev, who was on duty that day, promptly contacted me and offered me to change my room. But my room was enough comfortable for me, so we sorted out my issue by putting a chair and desk into my room. I was happy with the service and hospitality I faced, thanks to Mr. Ali and other hotel staff. Keep it up! Surely will come back again!

I would like to share my wonderful experience of staying at Excelsior Hotel Resort&Spa in Baku this June. I booked 4 nights (12-16 June) as I was planning since long time ago to visit Baku with my mom. I selected Excelsior based on reviews on *********** and its facilities. I must say I did not regret a second to have made this choice :) the hotel haz amazing interior design, superb breakfast service (thank you, team and Chef Zohra), amazing swimming pools (indoor and outdoor) and spa amenities. I was super happy to celebrate my birthday in the hotel and the staff surprised me in the evening by bringing a cake and champagne to our room. It was such a beautiful gesture I will never forget:) overall, the staff is one of the best I met in my life caring, attentive, responsive and friendly. I recommend Excelsior to anyone who travels to Baku for business or leisure. Ludmila, Ukraine. June 2023.

Soy un miembro de Marriott Gold que viajaba con amigos, elegimos quedarse en Sheraton. La habitación era muy agradable (con un gran sonrisa) y el Sr. Orkhan nos hizo muy agradables las solicitudes y le ofreció una sala de actualización y también una habitación conectada. El hotel es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es un hotel de calidad, es

Havaalanindan otele giderken uber kullanin sakın havalimani taksilerine binmeyin.Otelin ücreti internetden odediginiz taktirde uygun oluyor,temizlik ve kahvalti iyiydi,yemekleri dişarda yedigim için o konuda bir fikrim yok.özellikle redepsiyondaki arkadaşlar yabancı oldugunuz için size ilgi ve yardimci olmaya calismalari çok guzel.(koşkar ve inkilap)tesekürler

¡Buena ubicación! Bakú no es grande en absoluto, las habitaciones están limpias y tienen postres de bienvenida.

El hotel es un hotel muy confortable y cómodo en esta zona. Excelente servicio buena capacidad lingüística del personal de recepción.