249anastasiiad
2 de octubre de 2021
The hotel itself looks a bit exhausted and old. And it is normal for the end of the season. But yet, if you expact a real 5*, choose another one. I chose this hotel cuz I was travelling with a baby and I needed something small, not too crowdy, with personal beach.And all those things were here. The strong side of hotel is personnel. All waiters, cooks, animators, receptionists were always smiling and greeting. HUGE THANK YOU to receptionist YAKUP GUZELER. He was were helpful and professional with all inquiries and troubles we had. First room we got was on the 1st floor and looked like it was not cleaned before our check in. Floor was dirty, as well as the bathroom, and baby bed we got had a huge hole in it :( Plus, there was an awful smell coming from the drain in the bathroom, and a very weird noise coming from it every time somebody upstairs flashed. I almost got a heart attack couple of times, where we were there. We called reception and asked housekeeping to clean the room, a man came, but he did nothing. We gave them time to clean the room while at dinner, but after an hour nothing changed, so we asked for a different one. With no problem, we got another on the 5th floor. It was bright, clean, no dirt or smell, baby bed nice and not torn. Housekeeping ladies were amazing! It's a shame, that i did not get their names. Pros: - not crowdy - kiddy's pools - personnel - own beach - free wifi everywhere, free sauna, hamam, gym - good food Cons: - rooms looks like they need a refresh - on the website there was an info about kid's corner in diner with microwave, blender etc. I did not see any, but luckly there was no need for us. - food was good, but the variety was so not for 5* - coffee... disaster... it was my pain, as a coffee addicted To sum up, for the money paid and requirements looked for this hotel was good. Once again, the personnel made this trip for us. But, I doubt i will come back here.
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