Hoteles de 4 estrellas en Texas, Estados Unidos

The first room I checked into had an air conditioner that was as loud as an airplane engine. There was also no phone in the room, so I had to walk to the front desk to report it, and then they arranged a room change. The second room they gave me was clearly much smaller than the one I originally booked, but since I had a child with me and four suitcases, I didn’t bother asking for another change. The worst part is the air conditioner is still broken — it isn’t noisy, but the temperature keeps fluctuating between too cold and too warm.

Overall me stay was great. It was right downtown which was close/ walking distance to a lot of places. They also had several restaurants. I went to the one on the second floor forgot the name but the bartender at night was top tier. I would definitely eat their again.

¡Tuvimos una gran estancia de una noche! ¡Incluso abrieron la cafetería para que pudiéramos tomar agua embotellada a la medianoche!

La habitación es satisfactoria, la higiene también es buena, es que el hotel es un poco viejo. Ha estado pulsando agua, los dos sonidos externos son un poco malos. La mañana se oyó despertar que no debería oír El servicio de recepción es muy bueno, se puede almacenar el equipaje gratis Eso es lo que compré el hotel con ayuda de coche temprana. Esta desayuno también es un poco comprensible. El primer día de la reunión de coche se fue después de comer, no pensé en este problema. El día siguiente, el camarero volvió a los ojos blancos, envió una lista especial para venir a coche, y nos quejaba, ”nunca” les daba coche, ¡Pero la actitud es increíble!

El hotel está situado en el centro de Houston, a unos pocos kilómetros del centro de convenciones y del parque de descubrimiento. El edificio es hermoso y histórico con un magnífico lobby, sillas cómodas, una máquina de café/latte/capuccino y un bonito restaurante abierto para el desayuno y la cena. En el piso 12 estaba en la parte de la casa rusa del edificio que tenía habitaciones muy bonitas que eran ideales para los individuos. La cama era hermosa y tenía alojamiento diario, bien decorado en el baño. Había una estancia de cuatro noches y me encantaba todo sobre el espacio. Lo recomendaría muy especialmente teniendo en cuenta lo mucho más barato que los demás hoteles.

La habitación es muy espaciosa y la actitud del servicio también es buena. Gracias a todos por ser tan serviciales. La ubicación también es muy conveniente y el servicio al cliente es muy bueno todos los días. Elegiré aquí nuevamente cuando venga a Dallas.

The experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs. Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience

The Riverwalk Plaza is located near other bars and food places. It is great for families, in their lounge they have movies, chess and other family games. On the other side you will find the Gavel. Good bar and great atmosphere, did not try any food but their drinks were on point.

The location is nice. The staff is nice. However, they have no hot water. I wasn’t told at check in. So, when I checked out I told them and they were like “yeah, it’s our whole building.” I don’t understand why they wouldn’t tell guests this…especially after a long day’s travel. Anyway, they say they’re getting it fixed but who knows.

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.