Hoteles de 4 estrellas en Región IV-A, Filipinas

Hotel environment is clean and staff is friendly. Room is clean and tidy. View facing opposite mall is good. Breakfast is good. Lose my access card and the staff response is fast and deactivated the missing card. Then make a new one for me.

Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.

We had a really nice stay overall. The amenities were clean, complete, and well-maintained, which made our experience comfortable and relaxing. The staff were accommodating and the place had a pleasant atmosphere. I just hope that next time there will be Netflix available in the rooms for added entertainment, and maybe more affordable room options with a balcony to enjoy the view. That would definitely make the stay even more perfect.

El servicio y la calidad de la experiencia fueron excepcionales para un resort boutique en Filipinas. La comida era muy buena, pero sentí que al menú le vendrían bien algunas opciones más. Por ejemplo, está bien ofrecer una hamburguesa doble extravagante y ultra indulgente (que por cierto sabía bien), pero a veces a los invitados con poco apetito también les puede gustar una hamburguesa.

Our stay was generally good, and we truly enjoyed the facilities and activities offered by the hotel. There was plenty to do, and it made our overall experience fun and memorable. However, when we first entered the room, there was a noticeable smell on the bed that seemed like dog urine, which was unpleasant. Thankfully, when we reported it, the staff responded immediately and changed the beddings right away. We really appreciate their prompt action and professionalism. After that concern was addressed, everything felt comfortable. Overall, while the initial issue was disappointing, the staff handled it well, and we still had an enjoyable stay.

The food was delicious with a great variety, and everything was well prepared. The staff were incredibly accommodating, friendly, and always willing to help, which really made the experience even better. The amenities were excellent, well maintained, and added a lot of comfort to the stay. Overall, it was a very pleasant experience and I would happily recommend this hotel to anyone looking for a relaxing and enjoyable stay.

Our stay at Canyon Cove was generally okay, especially considering the discounted rate we got online. The room was spacious, and we loved the mini bed by the window overlooking the beach—it was a nice touch. The whole place is quite big, but it lacks amenities or activities to explore. Some areas also look a bit outdated, and cleanliness could be improved—we noticed spider webs in certain spots. Then theres a lot of mosquitoes at night The elevator is quite old and scary. Service was one of the downsides. The front desk was quite slow; we had to follow up three times just to get cleaning rags for the CR and front door. Not sure if it was missed by housekeeping or something you really have to request, but it took a while. Food-wise, they’re strict about not allowing outside food, which would be fine if the food inside was worth it—but it’s quite pricey and honestly not that good. We ended up going out to eat instead, which is doable since the town is nearby, though tricycle fares can add up. Breakfast can also be challenging during weekends or peak days. There’s a waiting time to be seated, and food replenishment is slow—some items like bread and porridge weren’t refilled even while we were already finishing our meal. Overall, we still enjoyed our stay. If your main goal is to relax in the room and enjoy the beach, it’s decent for the price—just manage your expectations, especially with service and food.

Stayed here recently and had a great experience. The rooms were very clean and well-maintained. The location is excellent—plenty of restaurants, shops, and attractions within walking distance. The bathroom was modern with reliable hot water, which made for a comfortable stay. Parking was available on-site (just double-check if there’s a fee, as it may vary). Overall, a solid choice for convenience, cleanliness, and comfort.

Overall, it was a great experience. The amenities were amazing — lots of activities to enjoy, whether you're into relaxing or staying active. You definitely won’t run out of things to do! The food was delicious, and the staff were all so kind and accommodating. They even granted our request for a room with a stunning view of Taal Volcano — waking up to that scenery was truly unforgettable. Cleanliness was good, I’d give it a 4 out of 5. There’s a little room for improvement, but it didn’t take away from the overall enjoyment. If you're looking for a peaceful escape with great food, fun activities, and breathtaking views, I highly recommend Canyon Woods!

The kids injoy the pool the view of the taal lake is beautiful . the staff are accommodating they even let me borrow iphone charger bcoz i forgot mine. the hotel is clean and smell good👍