Hoteles de 4 estrellas en Warwickshire, Reino Unido

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

Beautiful hotel with gardens and a fantastic spa. The rooms are spacious and full of character, but unfortunately poorly maintained. The carpets are worn, furniture stained and wallpaper peeling. All to be expected from a hotel as old as this, although it’s wise to curb your expectations as hotel pictures aren’t an accurate reflection. Room 135 was so full of potential and could be absolutely spectacular with some TLC. Staff were wonderful; attentive, warm and helpful.

El hotel está muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy bien, muy No me opondré a quedarme allí otra vez, pero tampoco hay nada especial para engañarme. Además: James me esperaba cuando llegué y me mostró la llave y la habitación. También tomó mi pedido para la mañana siguiente. La habitación era decente. Hay muchas luces en la habitación. La cama estaba bien. Hay espacio de estacionamiento en el sitio. El desayuno estaba listo cuando caminé a la sala de cenas. La habitación está muy bien, pero no es muy fácil. El baño es de tamaño adecuado para una persona. La habitación estaba en el segundo piso, con escaleras estreitas. Estaba bien para mí cuando viajé muy ligeramente. Pero sería difícil para alguien con un gran equipaje o una restricción de movilidad.

En el campo de Stratford, en un hermoso edificio de madera con rayos. La habitación era oscura pero espacial. Teníamos la habitación familiar con un doble y dos solos. El desayuno estaba incluido. No hay menús, pero el espectador dijo cualquier combinación de desayuno en inglés que era grande. Tengo dos huevos en la cocina. El único problema era la falta de comunicación sobre la ruta habitual para encontrar el hotel cerrado debido a obras de carretera. Navegar un sistema de una manera en una ciudad desconocida sin correo electrónico ni llamada para dejarnos saber cómo iba a llegar al hotel fue extremadamente estresante y nos puso 1.5 horas detrás del calendario para llegar. El hotel podría haber sido ordenado si hubiera contactado trip.com con la línea de tierra proporcionada en la reserva y explicado sobre las obras de carretera para que pudiera haber sido advertido.

The room itself was generally fine, and the heating worked perfectly. However, we experienced a significant issue with the bathroom: the water would not drain properly, leaving the floor flooded. We had to use a wiper to push the water toward the sink and drain (images attached), which was very inconvenient. Another surprising and disappointing detail was that no towels or soap were provided. These are basic essentials in any hotel, and since we did not bring our own, we were charged extra for them. This felt completely unreasonable. Finally, the location is far from ideal. The hotel is quite a distance from the town centre, and public transport is infrequent, making it difficult to get around. Would not recommend!!!

Spacious relaxing hotel set by the riverside, lovely walks through the nature reserve from the hotel and a fantastic location for sightseeing in the town centre. The pool and spa were also an added bonus and it was very relaxing sitting out under the fairy lights with the river views.

Una noche de teatro en este hotel que conocemos desde hace más de sesenta años. Excelente ubicación para ir a pie a la ciudad (cruzando el puente del tranvía), a solo unos 10 minutos. Personal amable y servicial; aparcamiento práctico en el hotel y descuento para residentes. Cama muy cómoda; buena ducha. El hotel podría describirse como anticuado y un poco viejo, pero eso forma parte de su encanto. ¡Me alojaría de nuevo con una oferta!

Superb day and evening at the Arden Hotel. I was reviewing at the RSC for my instagram and Tik Tok @theteawithkelvin . I received an upgrade to a superior room . I had a superb three course pre/ theatre dinner in their restaurant. Where they also had different wine promotions on .  The Breakfast in the morning, was a superb choice as well as the traditional cooked breakfast. It was also Waiter service , as well as a buffet continental. I would recommend The Arden Hotel if you are planning a visit too Stratford Upon Avon .

Very enjoyable night on Half Board. Food was good with set menu, but a choice. Pool area a bit dated, but everything was clean. Bathroom needed the shower head changed, it was halfway down the wall. Bedroom extremely clean and towels and bedding immaculate. Breakfast was very good. Until I got up to get some food and came back to find the table cleared and a man not my husband about to sit down. We had full mugs of tea on the table and oj. Gone. Nevermind, it was funny !! Would return again though if in the area !

Great location, and beautiful grounds ~ parking was hard to find.  The room was clean and tidy, with a nice firm bed, the Weather was very warm, and even though there was a fan in the room the heat was stifling and so hot! The so called “air con” was useless!  The indoor swimming pool was a good size, but it was so incredibly hot in the building, it was hard to breathe!! (Open the doors to let some oxygen in!) The evening meal was good, as was the breakfast the following morning.  Quite expensive for a mediocre stay.  Lovely staff throughout.