Fecha de publicación: 25 ene 2026
Lucy Kendrick
I have stayed at The Pullman before and had no issues, however this time we were not overly impressed.
I paid for a king room, but when it came to the evening we soon discovered we had been placed in a room with a zip lock bed which had not been connected, causing there to be an uncomfortable and noticeable gap between the 2 singles. There was also dried blood on the sheets.
We spoke to reception and we were offered an alternative room with a king sized bed.
Unfortunately, the room we were placed in was directly above the arena where a rave was taking place meaning the bass reverberated around the whole room until approx 11pm.
We had been out for a meal on the docks, and upon returning to the hotel we were met with rave goers slumped in the doorway, and a guy urinating outside one of the entrances, as well as groups fighting directly outside and gathering in the hotel bar/foyer.
Not a great experience at all!
Mostrar más
Precio por noche desde2.190.827 VND
Fecha de publicación: 13 ago 2025
Jay-Pee
My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
Mostrar más
Precio por noche desde1.421.707 VND
Fecha de publicación: 31 may 2026
Usuario invitadoBooked for Haydock Races however the race day got cancelled unfortunately. We were a group of 10 and still went to the hotel. We went into Newton Le Willow had drinks and a curry. Hotel is nice however looking tired. Towel rail was on roasting all day/night which made the bathroom far too hot. Otherwise a nice room.
Mostrar más
Precio por noche desde1.507.165 VND
Fecha de publicación: 17 mar 2026
Usuario invitado
We had a lovely stay. The standard hotel room was very spacious, bed very comfortable, room very clean and really nice decor. Breakfast was great, with fresh fruit, homemade baked bread and a good selection of hot and cold options. The White Bar was a great place for food and drinks.
Staff very friendly. Would highly recommend this hotel.
Mostrar más
Precio por noche desde1.748.000 VND
Fecha de publicación: 11 ene 2026
Usuario anónimo
Hotel increíble, excelente ubicación y excelente personal. Las habitaciones pueden tener un poco oscuro, no tan grande para solicitar la maquillaje, pero sorprendente para dormir. Las camas fueron increíblemente cómodas.
Mostrar más
Precio por noche desde1.309.058 VND
Fecha de publicación: 14 oct 2025
Usuario invitado
The Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.
Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.
We would all definitely stay again the next time we visit Liverpool.
Mostrar más
Precio por noche desde1.716.925 VND
Fecha de publicación: 22 may 2026
Usuario invitadoExcellent location and a very spacious room. Theres a gym too. The service provided by the lady who checked us in was bad. She didn’t brief us on anything at all. Just processed it. Later that day, we sat at the cafe and noticed another Recep lady briefing a couple she was helping to check in. Talking about the gym, laundry area, nearest Tesco etc.
On the first day at about 6 pm, I noticed my room was still cold and called the Recep. Unfortunately the same lady who checked me in earlier answered the phone. She just gave vague directions on how to on the aircon and I told her I already did that for hours and adjusted the temp to 26 but it was still freezing cold. She didn’t bother to help further even when I called two more time. Later at about 1 am, I woke up freezing cold and called the Recep. This time a guy answered and readily said he will come and check the air con for me when I told him the earlier gal didn’t help at all. When he came up, he realised that the aircon was on AC and not heating mode. And reset it for me. Thank God for him.
Learnt from my phone that the temp was 4 deg that night due to some cold front and rain. I had suffered 6.7 hours of freezing cold because of the laziness of the other lady earlier. Not happy about it. Very unprofessional and unbecoming of service staff.
Mostrar más
Precio por noche desde1.973.298 VND
Fecha de publicación: 21 dic 2025
Usuario invitado
I’m a rather particular solo traveller with a sensitivity to light, noise, and temperature, so comfort matters enormously to me. My two-night stay at Hope Street Hotel, in room G02, was nothing short of delightful. The real manual key, spacious layout, and wooden floors created a welcoming, homely atmosphere.
The highlight was undoubtedly the free-standing bath with its view over the festively lit Hope Street; it was such a treat to relax and watch the world go by that I happily cancelled my spa booking. I’d initially worried the central location might be noisy, but I slept soundly throughout.
⭐️⭐️⭐️⭐️⭐️
Tips:
• Bringing a few battery-powered tea lights made the bathroom feel cosy, as the lighting is quite minimal.
• The pillows, while luxurious, were on the softer side. If you prefer firmer support, a small memory foam pillow is worth packing.
• It can get a touch chilly at night, so turning the heating up to 26 degrees keeps things comfortable.
Mostrar más
Precio por noche desde2.820.107 VND
Fecha de publicación: 3 ago 2025|Habitación Estándar con 1 Cama Super King
jS-Esta vez es una habitación doble.
Como ya mencioné, es espaciosa, pero no está en buenas condiciones de accesibilidad.
Tiene un diseño moderno, pero carece de funcionalidad.
Desayuno: Quería disfrutar de un café, pero las tres primeras tazas no estaban bien limpias, así que al final solo pude usar la cuarta.
Mostrar más
Precio por noche desde1.775.192 VND
Fecha de publicación: 5 abr 2026
Usuario anónimo
Fantastic location, walking distance from railway station. Cavern club literally round the corner. Spacious room, comfortable bed, good breakfast with friendly service. Walking distance from Albert Dock and plenty of good restaurants close by. Will be returning
Mostrar más
Precio por noche desde2.043.218 VND