Hoteles de 4 estrellas en Alberta, Canadá

We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience. Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us. The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room. We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it. The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol) The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together. The gym was small but functional. In the four days we were there, it was empty every time we walked by. Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot. One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples. The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free. I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff. Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.

El entorno de hardware de Westin es bastante notable y su ubicación en el centro de la ciudad es muy conveniente. Está muy cerca del distrito de negocios y es muy conveniente, el hotel tiene estacionamiento, pero el límite de altura es de dos metros.

Average hotel room, average amenities. Nice pool and breakfast though. Service was extremely poor, multiple times we asked to book the airport shuttle (for the next day). They said oh sorry we haven't printed the sheet yet, as it was going to be the next month, we'll make a note of it. This happened 3 times. They even told us to come back the next morning to confirm, but it didn't happen. Seems like communication between the hotel staff is severely lacking, as are preparations for standard operations like printing a simple piece of paper for the airport shuttle 😂😂😂 We told the staff three separate times and each time, a piece of note with our room number was written. Still, that didn't work. What worked was, on the day, an hour before, we stated our request and yay they have the August schedule printed and we managed to book the shuttle! On another note (pun intended), we wanted to book because we saw on a sign that there's free shuttle. It was only the second staff who informed us that it's free booking, but the ride itself is $10CAD/person, which is fine. Management should always ensure fees are clearly stated.

We had a wonderful stay at the Sheraton Cavalier Calgary Airport. The hotel is conveniently close to the airport, which made our travel day much easier, though it’s worth noting there’s no shuttle service. Still, the quick commute was no problem for us. We appreciated that the hotel offers a storage unit, which was super helpful and made managing our luggage so much easier. Our room was newly renovated, clean, modern, and very comfortable — definitely a highlight of our stay. Overall, we really enjoyed our time here and would happily stay again!

No es nuestra primera vez que nos quedamos aquí - pero nos dejamos con un sentido de frustración hoy! El hotel se encuentra en una zona de 2 horas, donde el servicio de la puerta de atrás no puede encontrar nuestra reserva.  La reserva fue encontrada en el momento de la entrada de la ciudad. Nos dejamos literalmente en nuestra habitación 2 minutos antes de que el agente de escritorio nos intentó pagar algo del bar de snack. No podía decirnos qué objeto habíamos “consumido” (no habíamos consumido nada - especialmente a esos precios!) y luego cuando se preguntó cómo podrían saber dentro de 2 minutos (de nosotros saliendo de nuestra habitación) que un artículo había sido consumido - se convirtieron en muy defensivo y no podían responder realmente a la pregunta de “¿Cómo sabes qué nos cuesta” y la respuesta fue “es para el informe al final del día - nadie dice que realmente tomó nada”. Except that’s exactly what the desk cleark said the charge was going to be for - “an item from the snack bar for a total of $4.20”. Después de rechazar la tasa, se nos dijo que no se pagaría ninguna tasa en la tarjeta de crédito. Me hizo sentir como si hubiéramos ”robado” algo cuando pedimos una mayor clarificación sobre la acusación. “No se disculpe ni le agradezco que hayas estado con nosotros”. Decepcionante. Nota de lado - El servicio en el casino fue excelente - incluyendo el restaurante.

El hotel está situado en el centro de la ciudad de Banff, a 20 minutos a pie de la ciudad de Banff o a una tarjeta de autobús de la ciudad de Otter.  El hotel tiene 2 cenas y desayunos al día en el restaurante del hotel - Good Folk.  Adoro los tubos calientes en el primer piso que miran las rocas ...  Si visita Banff otra vez, se volverá definitivamente ..

El propietario era muy agradable y útil apartamento era limpio

The hotel itself was great and the staff was amazing and very helpful:) we just ended up there when there was a soccer tournament happening so it was absolutely crazy and in the pool there was some king of a mess that didn’t end up getting cleaned up even after telling staff about it

My fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.

我們第二次入住這家酒店了，因為去年的體驗還不錯，所以今年再次來，但這次入住體驗沒有那麼好了。 給服務差評是因為，離店那天早上8:45，酒店清潔人員居然敲門來問我們幾點退房，我住過很多酒店，第一次遇到這種情況，感覺很奇怪，按理説我們衹要是在11點之前離店就好，這樣做非常不專業，簡直不敢相信這是Hilton Double Tree！酒店是很希望我們早點走嗎？為了不耽誤打掃工作而打擾客人休息？無法理解這是酒店方面培訓員工這樣做，還是員工自己的做法？當時清潔人員拿着紙和筆去敲門填寫check-out 時間。 酒店的房間設施也不太令人滿意，沒有微波爐、電水壺，床頭電話無法使用，吹風機是壞的（後來找房間服務人員換了）。 好的方面：乾淨，床很舒服，超西邊的窗户視野很好，其他大部分員工態度熱情，早餐不免費但種類豐富，位置不錯，離西Mall 10分鐘左右車程。