Hoteles de 5 estrellas en Otago, Nueva Zelanda

Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.

Nuestro hotel más satisfecho para viajar a la isla sur de Nueva Zelanda! Después de 3 noches, la habitación es grande, entra y sabe que está mantenida con el corazón, tiene balcón, ventanas, jaulas, pregunta a la recepción por un arranque de una vez, estacionamiento gratuito, calor tan pronto como abre. Este restaurante del hotel también es muy bueno, no hay necesidad de salir y puedes comer en el hotel. Porque es una aldea de golf, el entorno es muy bueno, el diseño del jardín también es prudente. El servicio también es muy profesional, la única sensación de lamentar es que la cama es algo suave y no me adapta mucho. En resumen, la próxima vez que vamos a vivir aquí, también se recomienda a mis amigos para ver mis comentarios.

I'd say the lake view with ”The Remarkable” backgroundfrom the room is definitely worth the money. Staff are generally friendly but the cleanliness and wear&tear has quite some room for improvement in order to claim themselves a 5-star hotel. Overall, I'm pleased with the stay, the location is considered convenient if you drive as it's only takes 5 minutes drive to downtown.

Fantastic apartment - absolutely huge with a beautiful view of the lake. Really handy to have a washing machine and dryer in the room. The location was perfect.

Overall, the location, service and facilities are very good. but the pricing is a bit on expensive side. The buffet breakfast at hotel with limited choices which can not compare with the same kind of hotels category in Asia....can't expect too much. You may consider to book room only instead. The service and the reception, concierge and doorman are very helpful and providing many information. If the service and attentiveness at the cafe (during serving breakfast) can be enhance, it will be much better.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

For the hotel That they had everything we needed For the hospitality Every person you meet all to cheering with you and willing to help you Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience

Amazing and beautiful hotel facing the lake. The 3 bedroom apartment we took is beautiful. Breakfast was good albeit space is smaller. Overall good hotel and residence to stay whenever you are in Queenstown.

There was no concierge or staff assistance when we arrived, which was surprising for a hotel of this standard. When I later requested a late check-out by just one hour (until 12:00), I was told it was not possible because a group was arriving. However, when we returned to the hotel at 16:55 to pick up our car, we saw that the group had only just arrived. Refusing a one-hour late check-out, especially when traveling with a child, was extremely disappointing — and seeing the actual arrival time of the group made the explanation feel insincere. Overall, the lack of hospitality and the way guests are treated do not reflect the level of service we expected.

We booked a total of 4 nights — 3 nights under one itinerary and an additional night under another. Upon arrival on our first day (around 7pm), we were assigned a lake view room (room type we booked) located right next to the reception. Unfortunately, the noise level was quite disruptive, with frequent foot traffic, people running along the corridor, and sounds coming from the reception area throughout our stay. For the final night, we switched to a different room type (as booked) — an alpine view. Despite having specifically noted that we did not prefer a corner room, and receiving confirmation from the hotel that we would not be placed in one, we were assigned the very last room at the corner. This was disappointing, especially given the prior communication. We had hoped for a more restful and accommodating stay.