Hoteles de 5 estrellas en Otago, Nueva Zelanda

Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.

在新西蘭旅行住過最好的度假村，高爾夫球場環境優美、綠草如茵，一座座小木屋鑲嵌在草地、河流和綠樹之間。每一扇窗都像是一幅畫。春天已經非常美，秋天一定會更美！酒店服務也很棒，給我們開車送來了蘇打水

I'd say the lake view with ”The Remarkable” backgroundfrom the room is definitely worth the money. Staff are generally friendly but the cleanliness and wear&tear has quite some room for improvement in order to claim themselves a 5-star hotel. Overall, I'm pleased with the stay, the location is considered convenient if you drive as it's only takes 5 minutes drive to downtown.

Space and plenty of space. With fully equipped kitchen and since it’s winter with rain, pretty comfy inside with heaters. Comfortable place to stay.

El hotel es muy agradable, pero nuestra habitación se enfrenta a un lugar de construcción tan ruidoso por la mañana. Las habitaciones son limpias y nuevas, pero el gimnasio puede limpiarse mejor. Una cosa que tengo que mencionar es que las pijamas son realmente incómodas!

Gorgeous aesthetic throughout this lovely hotel! Gorgeous views of the Shotover River, pool, sauna and steam room all make this a luxurious stay.

For the hotel That they had everything we needed For the hospitality Every person you meet all to cheering with you and willing to help you Marcus help us to set up a nice tour which we enjoyed so much for Dart river experience

Recommend this hotel to everyone, the lady help me check in is very friendly and professional, explain every details to me and show me to the room, good quality service.   The room is spacious and the view is beautiful.

There was no concierge or staff assistance when we arrived, which was surprising for a hotel of this standard. When I later requested a late check-out by just one hour (until 12:00), I was told it was not possible because a group was arriving. However, when we returned to the hotel at 16:55 to pick up our car, we saw that the group had only just arrived. Refusing a one-hour late check-out, especially when traveling with a child, was extremely disappointing — and seeing the actual arrival time of the group made the explanation feel insincere. Overall, the lack of hospitality and the way guests are treated do not reflect the level of service we expected.

We booked a total of 4 nights — 3 nights under one itinerary and an additional night under another. Upon arrival on our first day (around 7pm), we were assigned a lake view room (room type we booked) located right next to the reception. Unfortunately, the noise level was quite disruptive, with frequent foot traffic, people running along the corridor, and sounds coming from the reception area throughout our stay. For the final night, we switched to a different room type (as booked) — an alpine view. Despite having specifically noted that we did not prefer a corner room, and receiving confirmation from the hotel that we would not be placed in one, we were assigned the very last room at the corner. This was disappointing, especially given the prior communication. We had hoped for a more restful and accommodating stay.