Hoteles de 5 estrellas en Otago, Nueva Zelanda

We booked a total of 4 nights — 3 nights under one itinerary and an additional night under another. Upon arrival on our first day (around 7pm), we were assigned a lake view room (room type we booked) located right next to the reception. Unfortunately, the noise level was quite disruptive, with frequent foot traffic, people running along the corridor, and sounds coming from the reception area throughout our stay. For the final night, we switched to a different room type (as booked) — an alpine view. Despite having specifically noted that we did not prefer a corner room, and receiving confirmation from the hotel that we would not be placed in one, we were assigned the very last room at the corner. This was disappointing, especially given the prior communication. We had hoped for a more restful and accommodating stay.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

A family of four for two nights. Pleasant arrangement: We looked for a room together but was fully booked so we ended up booking two separate rooms. By the time we checked in, we were given a deal for an extra NZD300 per night for a decent spacious room, and we took it. Friendly and helpful staff: After we parked our car, the staff immediately gave us a helping hand for taking our bags and luggages showing us to the check in counter. When we needed help for immediate medications, the staff brought us to the medical center which was a few minutes walk, and always back us up with our needs. We were so much appreciated. Summary: Worth staying. Friendly and helpful staff around. Cleanliness and neat. Walking distance to skyline and downtowns. Decent breakfast.

excellent view nice clean bed but the bathroom corners have some spider webs other than that its very nice and clean. very friendly staff and they even gave us a free upgrade which is always nice of them.

I'd say the lake view with ”The Remarkable” backgroundfrom the room is definitely worth the money. Staff are generally friendly but the cleanliness and wear&tear has quite some room for improvement in order to claim themselves a 5-star hotel. Overall, I'm pleased with the stay, the location is considered convenient if you drive as it's only takes 5 minutes drive to downtown.

Such a lovely stay with my partner, all staff were very friendly and accommodating. Such a nice place to stay, rooms were so clean and beyond beautiful!

Have stayed here for a few nights during holiday season. Generally good but definitely not worth the price and not matching the standard of a five-star hotel: (1) the shower cubicle door was not tight enough thereby causing some water leakage to the bathroom floor while showering, (2) the ventilation fan in the bathroom is not working and the hotel management sent several staff to fix but in vain, (3) upon check out, the receptionist alleged that we have opened a wine bottle but in fact we didn’t and it’s a mistake, (4) the staff is not very friendly. On the positive side, there is a convenient indoor car park and we can always find free parking in it. The room is clean.

這是我迫不及待想要寫點評的酒店。位置靠近皇后鎮植物園，在市中心圈外，可為鬧中取靜。特別贊一下酒店的設施和服務：首先我提前電話告知行程，沒成想居然安排我提前入住，對我衹安排一天皇后鎮行程而言，增加了我遊玩的時間；其次房間又大又漂亮而且味道好聞；酒店不僅提供免費的小吃飲料，Nespresso咖啡機，三角茶包，連牛奶都免費提供，而且是我在新西蘭酒店中唯一一家提供牙刷和牙膏的酒店；電視頻道也各種齊全，可以看網飛，就説贊不讚；一個小陽台望出去就是櫻花和鎮上的夜景，就説值不值；happyhour提供酒；特別特別是前台，熱情、微笑，給我的感覺就是很舒心。二刷我會選擇在皇后鎮這家酒店多住幾晚，這樣可以把周邊小鎮都轉轉。I’m not good at translating above into English, but I do hope this hotel could keep providing superb and hospitalized facilities and I want to thank the staffs for their kindly and warmly permanence!

There was no concierge or staff assistance when we arrived, which was surprising for a hotel of this standard. When I later requested a late check-out by just one hour (until 12:00), I was told it was not possible because a group was arriving. However, when we returned to the hotel at 16:55 to pick up our car, we saw that the group had only just arrived. Refusing a one-hour late check-out, especially when traveling with a child, was extremely disappointing — and seeing the actual arrival time of the group made the explanation feel insincere. Overall, the lack of hospitality and the way guests are treated do not reflect the level of service we expected.

Perfect accommodation for couples. Cost and romantic. Accommodation is well maintained and spotless. Staff very friendly and helpful. 5” drive to Lanarch castle. Free admission to the castle for Camp Estate customers. If possible book Room3 which has a fantastic view of Dunedin. Plenty of cosy areas in the cottage for lounging an relaxing. Only problem is it’s isolated and hence meals may be an issue. You also need your own transport to get there . One small issue during the stay was the room fireplace doesn’t work despite best efforts of the staff to rectify it. Highly recommended.