This hotel has marvelous garden river view. The staff are nice specially Mr Mohamad Kiki and his boss in sky roof restaurant. The breakfast was great. I had great time there.
But many things needed to be enhanced, the TV channels, most of channels don’t work and no movies channels. The Wi-Fi very slow. The towels are old. The cafe and restaurant desserts must be enhanced.
Overall, this hotel is one of the best hotels I have stayed in. No alcohol and has mosque .
Had a very pleasant stay here. A very good hotel to unwind from the hustle bustle Jakarta.
The staff is so friendly and thoughtful.
They use sensatia botanica for amenities.
The hotel room super nice and comfy.
Please don’t skip the breakfast, it’s so delicious. So many kind of food. It’s so worth every penny.
And by the way we can use Pesona Alam facilities too.
Super duper win win for us! 5 star stay.
I booked for one night n ended up to extent another night in the same hotel…. Its a great hotel in Bandung. Normally i like to hop hotels as i will make review vedios in utube but this hotel was good. Will surely stay here if i go to bandung again
Nice hotel and service is excellent from staff across of all duties. Being a tourist, I have to grapple with language and system differences, counter staff Mr Kukup and a young female counter staff Ms Nuansa (sorry if I get the name wrong) went out of their ways to help. I really appreciate that and they all gave Bandung warmth and hospitality. Thank you again.
I was too engrossed with the beautiful sceneries to take photos of the hotel and staff and these attached are Kawah Putih and the tea garden. Hope it would inspire more people to travel here and stay in this excellent hotel.
I recently had the pleasure of staying at Hilton Bandung, and I must say it was an exceptional experience from start to finish.
The room was incredibly comfortable, spacious, and well-maintained, offering everything needed for a relaxing and enjoyable stay. The bed was cozy, the amenities were top-notch, and I genuinely looked forward to returning to the room after a long day.
One of the highlights was the fantastic selection of food. Whether at breakfast, in the café, or through room service, the variety and quality of the dishes exceeded expectations, and every meal was a delight.
What truly stood out, however, was the outstanding service from the entire team. From the warm and professional staff at the reception counter, to the friendly and attentive team in the café, and even the courteous and welcoming staff at the entrance lobby, everyone went above and beyond to ensure a great stay.
Hats off to the Hilton Bandung management for cultivating such a high standard of hospitality. You’ve created a hotel experience that guests won’t soon forget.
Highly recommended for anyone visiting Bandung, whether for business or leisure. I will definitely be back!
Love the design and ambience of the hotel. Truly modern and exquisite vibes. The beds is comfy. Pillows isn’t the best. They provided some mini bottled snacks which was cute. However the sofa has some visible stains. Love that the vanity mirror is available in the large bathrooms. Breakfast is delicious and pretty good selection. The Hotel is not crowded hence we were able to enjoy peaceful and comfortable breakfast.. Location is great as well. If u love taking photos, very instaworthy.
This my 2nd time stay in this hotel whenever I come to Bandung, love the place and location. Just need improvement on the bathroom that we stayed is leaking from shower area leaked thru toilet area as seen from pic.
Crowne Plaza Bandung definitely exceeds our expectation. From the moment we checked in till the last day the whole team never fail to surprise us.
At the lobby, we were greeted by friendly and helpful concierge and bellboys. They were always attentive to our needs. Was there right after the demonstrations. Can feel security was stepped up.
Checking in, can feel the warm welcome of the front desk team. Never fail to smile.
Room was so spacious and squeaky clean.
Jasmine, the reservations and front desk team even remembered to organise a little surprise for my hubby bdae.
Breakfast is excellent. Was there for five days and menu changes. Food are tasty and coffee came to u...
After checkout, we left behind a bag of caps. Contacted the hotel and within 15minutes made a turn to get it back.Kudos to the room service/front desk/ concierge/security. They were well co-ordinaedr to help us out. Really had a great time
booked on 1st jan 25 , with my 2 kids. we took the room with bathtub on level 1. bathtub is big enough for 2 prsons. pool is a bit sad for a hotel this big. breakfst is good enough.
bed is comfortable. tv is big. drinking water is provided free flow on every floor. mosquitoes enters the room from the garden, so we had to lock the terrace door all the time.
As premium Hotel, it's organised clean and very good location.
Farther more has very beautiful green mountains around, high quality of services and facilities. Clean tidy Room and very cozy bed. Good breakfast has wide variety for options and tastes.
The staff friendly,
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Fabuloso
HHartosoWe had a fantastic stay at the hotel! Upon check-in, we were pleasantly surprised with a complimentary room upgrade to one of the villas, which came with a private jacuzzi. The villa was spacious, well-maintained, and offered a perfect mix of comfort and luxury. The added bonus of the jacuzzi made our experience even more relaxing and memorable. Truly appreciated the excellent service and thoughtful gesture—highly recommended!
NNurJoCrowne Plaza Bandung definitely exceeds our expectation. From the moment we checked in till the last day the whole team never fail to surprise us.
At the lobby, we were greeted by friendly and helpful concierge and bellboys. They were always attentive to our needs. Was there right after the demonstrations. Can feel security was stepped up.
Checking in, can feel the warm welcome of the front desk team. Never fail to smile.
Room was so spacious and squeaky clean.
Jasmine, the reservations and front desk team even remembered to organise a little surprise for my hubby bdae.
Breakfast is excellent. Was there for five days and menu changes. Food are tasty and coffee came to u...
After checkout, we left behind a bag of caps. Contacted the hotel and within 15minutes made a turn to get it back.Kudos to the room service/front desk/ concierge/security. They were well co-ordinaedr to help us out. Really had a great time
OOmar Basri RozduanI recently had the pleasure of staying at Hilton Bandung, and I must say it was an exceptional experience from start to finish.
The room was incredibly comfortable, spacious, and well-maintained, offering everything needed for a relaxing and enjoyable stay. The bed was cozy, the amenities were top-notch, and I genuinely looked forward to returning to the room after a long day.
One of the highlights was the fantastic selection of food. Whether at breakfast, in the café, or through room service, the variety and quality of the dishes exceeded expectations, and every meal was a delight.
What truly stood out, however, was the outstanding service from the entire team. From the warm and professional staff at the reception counter, to the friendly and attentive team in the café, and even the courteous and welcoming staff at the entrance lobby, everyone went above and beyond to ensure a great stay.
Hats off to the Hilton Bandung management for cultivating such a high standard of hospitality. You’ve created a hotel experience that guests won’t soon forget.
Highly recommended for anyone visiting Bandung, whether for business or leisure. I will definitely be back!
AAidaLizLove the design and ambience of the hotel. Truly modern and exquisite vibes. The beds is comfy. Pillows isn’t the best. They provided some mini bottled snacks which was cute. However the sofa has some visible stains. Love that the vanity mirror is available in the large bathrooms. Breakfast is delicious and pretty good selection. The Hotel is not crowded hence we were able to enjoy peaceful and comfortable breakfast.. Location is great as well. If u love taking photos, very instaworthy.
UUsuario anónimoI had great stay at the hotel, amazing hotel, feels like in Bali... Nice room and amenities.. Good services...the pool was so nice, family pool with warm water.. Hope to return soon..Thank you
UUsuario invitadoHad a very pleasant stay here. A very good hotel to unwind from the hustle bustle Jakarta.
The staff is so friendly and thoughtful.
They use sensatia botanica for amenities.
The hotel room super nice and comfy.
Please don’t skip the breakfast, it’s so delicious. So many kind of food. It’s so worth every penny.
And by the way we can use Pesona Alam facilities too.
Super duper win win for us! 5 star stay.
LLydiaClean and sufficient room for families, we got upgraded from superior to deluxe thanks to kak stephanie 👍🏻
The pool esp kids pool is okay and the warmth is enough eventhough a bit warmer will be best 👍🏻
Location is very good since close to both Lembang or downtown area.
The only need improvement is need bigger signage for entrace especially at night so its easier to see the gate.
AAries TravellerThis is not the first time we have stayed in Novus. We love the design of their lobby. It's very cozy and elegant.
It looks like they renovated their room. The room is clean, but for some reason, they don't have rug outside the washroom. This occurred in all rooms that we booked (3 rooms).
When we called and asked for a rug, it took so long for them to bring one to our room. It seems that they were understaffed.
Novus is just perfect for a family getaway. They have a kids club, golf court for kids, horse riding, and art activity, and you can bring your kid to feed the rabits.
UUsuario invitadoThis hotel has marvelous garden river view. The staff are nice specially Mr Mohamad Kiki and his boss in sky roof restaurant. The breakfast was great. I had great time there.
But many things needed to be enhanced, the TV channels, most of channels don’t work and no movies channels. The Wi-Fi very slow. The towels are old. The cafe and restaurant desserts must be enhanced.
Overall, this hotel is one of the best hotels I have stayed in. No alcohol and has mosque .
LLidwin SaputraGreat staycation with my family
Short escape from Bandung to this hotel, we requested early check in and shower chair for my parent who has to use wheelchair
The receptionist gave us 1 of 2 room ready and the other one was ready in the next 15 minutes, what a quick response that she gave to us. The room is nearby the lift and the pool, so after short rest we continue explore the garden and the pool
The breakfast was fabulous, so many menu from local, western and healthy.
The picture was taken from the balcony of our room.
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