Hoteles de 5 estrellas en Somerset, Reino Unido

The hotel is an incredible building which must take some maintenance. We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great. The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool. The double room had a king size bed which was very comfortable. The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing. We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment. We didn’t eat in the restaurant preferring to find a restaurant in bath itself. Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless. When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird. The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit. The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.

A must-stay for Bath hotels. It is one of few hotels to have in-house spa facilities for guests to use for free. I liked the location too – it is next to the Roman Baths.

Hideout Room was amazing! We loved all areas, especially the jacuzzi tub, which kept the water warm at all times—so relaxing. We stayed to celebrate my husband’s birthday, and the hotel made it truly unforgettable. The staff, Ellen and Angela, were incredibly kind, responsive, and friendly, making the celebration even more special. The hotel decorations are beautiful, creating a cozy and welcoming atmosphere throughout the property. Highly recommend for anyone looking for a comfortable and memorable stay.

等候Checking的區域很英式很美. 我們定的是經典房，要穿過主樓，經過花園，來到一個馬房裡麪的二樓. 房間挺乾淨的，廁所也比較大. 但是位置讓人覺得有點失望. 高價格和酒店高定位，讓我們自動默認房間的視線會特別好，會俯瞰巴斯城. 實際情況讓人失望. 看出去是另一邊的街景，不敢開窗. 純英式的白人老大爺幫忙拿行李，讓你不好意思不給小費. 餐廳非常好吃，花菜特別好吃.在這個地方你要不斷溝通提要求.他們可以做得更好.

I stayed at the most beautiful place yesterday — it truly exceeded my expectations. Although it’s in a slightly remote location, that actually added to the charm. The surroundings were stunning and peaceful, making it the perfect escape from the city. The service was absolutely five-star; everything was spotless and thoughtfully designed. Even the bathroom had massage features, which was such a luxurious touch. Every detail made me feel completely relaxed and taken care of. If you're looking for a hidden gem that offers both beauty and comfort, this place is 100% worth the visit.

En primer lugar, los hoteles son muy difíciles de encontrar. La propia navegación de Apple es incorrecta. En segundo lugar, el baño de la tienda es extremadamente pequeño y todavía hay ruido de agua en la alcantarilla por la noche. Existe un problema de que no se puede suministrar agua caliente en la sala n. ° 3, que se notificó demasiado tarde y no se puede resolver por sí solo. Finalmente, el estacionamiento es pequeño. Aunque los estacionamientos en Bath son muy pequeños, este es el único hotel en el Reino Unido que me ha cobrado 15 libras por noche. En serio, no se recomienda.

Lovely place and lovely people. Great customer service/care, great greeting, and what a lovely room, too. I loved everything about this place. Location is not the best (over the hill) but has great views of the city. Breakfast is good and the whole place gives you a cozy feeling that you'd like to stay at this lovely B&B more. Stayed for one night but would certainly choose this place if I get back to Bath again. Thanks.

El identificador del hotel no está claro, las fotos de apariencia no coinciden con las fotos de la caja en línea, es difícil encontrarlos. La habitación reservada es completamente diferente de la introducida en XC, y la superficie es menor. También hay que enviar un mensaje de correo antes de quedarse, si no hay tiempo para hacerlo es muy difícil. La ubicación del hotel es buena, a unos 16 minutos a pie de las atracciones. La decoración interior de la habitación es muy elegante, la variedad de desayunos es amplia y muy deliciosa.

This is the second time we came to this hotel. The rooms are lovely but especially in the Superior rooms, there should be a comfy sofa chair as the ones are in the room, you can not sit more than 10 minutes. Jean-Luc was very helpful and kind, he is a great host

The rooms were spacious and well-lit, with a simple yet elegant decor. The beds were incredibly comfortable, ensuring a restful night's sleep without any disturbances. The hotel offered a wide range of amenities, from a fitness center to a swimming pool, from dining options to meeting rooms, all reflecting the hotel's high standards.