Hoteles con Desayuno en Región de Zanzibar Urban/West, Tanzania

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

Para cambiar y desplazar el tiempo, el envío gratuito es un hotel relativamente nuevo, mucho más caro que el hotel general del aeropuerto, pero en realidad es más viejo, no hay paisajes, agua de baño, etc. sólo hace 20 minutos de calor. El avión de la mañana se ha alojado con 70 dólares de anticipo, Necesitamos más agua para cobrar... y un beneficio para enviarnos gratis.

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

Aterricé en el Golden Tulip porque Trip.com metió la pata con mi reserva en otro lugar y me enteré a última hora. La ubicación está justo al lado del puerto, en una zona de la ciudad bastante sospechosa. Sin embargo, Stone Town es pequeña y segura, así que no importó demasiado. Las habitaciones son bastante agradables. Tienen todo lo necesario. La gente es amable en todo Zanzíbar, y en el Golden Tulip no menos. La piscina es preciosa y el servicio es correcto. A veces tuve que preguntar más de una vez, llamar porque había desaparecido mi toalla o guiarlos con mi propia cuenta. El restaurante es bastante malo. No soy muy exigente con la comida, pero no siento la necesidad de comer comida chatarra. Pedí tres platos de degustación el primer día y no terminé ninguno. Otro viajero tuvo una experiencia similar. El desayuno está bien. Hay fruta, yogur, bollería, tortillas por encargo, tostadas, cereales a veces y una variedad de platos calientes. Nadie parece darse cuenta cuando faltan cubiertos en la mesa o cuando se acaba el café, la leche o algún plato caliente. Casi todos los días, encontraba comestibles los cereales (si los tenían), la fruta y al menos un plato caliente.

El hotel está ubicado en Xiaoxiangzi. Hay mucha vida afuera. Se tarda unos 8 minutos en llegar a la playa. La habitación está bien, pero no hay secador de pelo. Las escaleras son muy empinadas y es difícil subir el equipaje.

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

El hotel es hermoso. Está situado en el corazón de Stone Town. Si te gusta el lujo, este hotel es para ti. Definitivamente voy a regresar. La comida y el amable personal hicieron que mi estancia fuera muy especial.

Fabulous location. I enjoyed seeing all the curated old artifacts and reading up on the 500 year history of the place. The people were wonderful. The room was comfortable and quiet. The bathroom was modern and clean. I’d stay there again.

Excellent stay at this lovely hotel! I can’t recommend it enough. It was an incredible price for the location and service. Very comfortable and clean room, great location near everything but on a quiet, tucked away block. Fabulous service and assistance from all of the staff. Arriving a bit late to breakfast hours and hoping maybe I can grab a bit of left over fruit- “no problem” and served me a full sit-down breakfast. Needed assistance retrieving a package from the crazy ferry terminal and the front desk attendant personally went to pick it up for me at the end of his shift. Many more examples of kind and helpful staff. I highly recommend and would definitely return.

Absolutamente encantador: desde nuestra llegada a las 5 am hasta nuestra partida 3 días después, nos atendieron increíblemente bien. El hotel organizó nuestra recogida en el aeropuerto y abrió con un suave toque (es posible que necesite ayuda para encontrarlo, ya que está en las calles estrechas del antiguo Stonetown). El frente de la casa era magnífico y Peter nos cuidó. El hotel tiene mucho ambiente, lleno de antigüedades y exuberante vegetación. El desayuno se sirve en el balcón de la azotea. Se pueden organizar excursiones. Había leído algunas críticas desagradables, pero no sé por qué, la limpieza fue de primera clase y la hospitalidad fue excepcional. Espero que tengas la suerte de encontrar una habitación. Nos alojamos 3 noches y fue muy bueno.