Disfruté mucho de mi estancia aquí. La habitación es espaciosa y cuenta con todas las comodidades necesarias, que se ofrecen en recepción y te llevan lo que necesites. La ubicación es frente a la estación de Nagano, después de la salida este, y el 7/11 está justo al lado.
Una cosa que no me hace darle la puntuación perfecta es que la habitación tenía un olor desagradable que no pude eliminar. Encendí el humidificador y rocié ambientador, pero seguía sin desaparecer. Por lo demás, todo bien.
Desde la estación de Nagano, diríjase hacia la salida de Zenkoji y camine hacia el supermercado Me Do Re para llegar fácilmente al segundo piso del hotel. Las habitaciones son muy amplias y cómodas para los estándares japoneses, y se proporcionan artículos de aseo. Al otro lado de la calle se encuentran Donki, una tienda de conveniencia, y numerosos restaurantes; también hay restaurantes en la planta superior del supermercado Me Do Re. Cerca están los grandes almacenes Tokyu y Daiso. El desayuno es abundante y delicioso, el restaurante es amplio y el hotel cuenta con restaurantes japoneses y chinos, además de un bar. Me alojaría aquí de nuevo.
La habitación era muy espaciosa. Aunque está un poco lejos de la estación, el aislamiento acústico es excelente, por lo que no se oyen los trenes por la noche. Hay una tienda de conveniencia cerca y el hotel incluso ofrece una ”Happy Hour” con vino y algunos aperitivos. El desayuno estaba delicioso. ¡Volvería a alojarme aquí si tengo la oportunidad!
The hotel is nestled in the mountains, and the morning views from our rooms were absolutely breathtaking. On a few mornings with light drizzle, a mist swirled around the mountains, making it feel like we were living among the clouds.
There was just one minor issue: the hotel initially wanted to charge 300 yen per person per day simply because it offers a public bath. As I’m not comfortable using such facilities, I didn’t visit the bath at all. However, at checkout, I was surprised to see an additional charge of over 1,000 yen for my family on the invoice. Although the amount was small, it didn’t seem fair to be charged for a facility we didn’t use. After I raised this concern, the front desk manager stepped in and kindly waived the fee.
Aside from this slight issue, my stay was wonderful and thoroughly enjoyable.
El hotel está bien, pero para nosotros, la falta de aire acondicionado hace que la habitación se sienta sofocante. Dormir con las ventanas abiertas no es una opción para nosotros. Pero el hotel está limpio, aunque un poco viejo. La ubicación está bien, no hay muchas cosas alrededor, hay un pequeño Lawson cerca, un restaurante Dennys en la cuadra, elegimos el hotel porque nuestro recorrido sale desde ese hotel.
This hotel is an excellent choice when staying in Nagano. The location is absolutely unbeatable, just a short walk from Nagano Station, offering seamless access to local transport, restaurants and convenience stores. The room was spotlessly clean, well‑maintained and quiet throughout the stay, with complete amenities and comfortable bedding. The staff were warm, polite and very efficient, providing thoughtful service including secure luggage storage. Breakfast had a wide variety of options with delicious local specialties, fresh ingredients and balanced choices. Overall, it is a high‑quality, practical and highly recommended hotel for both leisure and sightseeing trips in Nagano.
Fue una estancia muy agradable, ya que todos disfrutamos del onsen después de un largo día explorando Nagano. La ubicación es excelente, cerca de la estación, desde donde se puede acceder fácilmente al tren y a los autobuses locales. La habitación es un poco pequeña para una familia de tres; si viajan con un niño, les recomiendo reservar una habitación más grande con una cama supletoria.
My friend’s luggage got misplaced to another bus during our way from airport to Hakuba! The staff was super helpful and helped us to contact the bus driver and got it to be deliver back to us. The location is super convenient! Just right in front a chair lift. The staff are all super friendly. The room is clean & big enough for 3 ppl.
La habitación era muy agradable - lo suficientemente grande y con todas las comodidades necesarias (incluso un pequeño refrigerador). El hotel está bien situado, pero en un lugar bastante tranquilo. Es una distancia a pie de la estación de Nagano y el templo de Zenkoji (aproximadamente 20-25 minutos), sin embargo, no se olvide que la parada de autobús más cercana está a unos 900 metros, por lo que si tienes mucho equipaje y no tienes intención de conseguir un taxi, puede que sea un poco lejos. El hotel tiene una gran variedad de máquinas de lavar dinero y secadoras, si necesitas.
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51 valoraciones
7,9/10
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9.3/10
Fabuloso
CCiav BenhonianStaying at Shoho in Matsumoto was an unforgettable experience that truly deserves five stars. Nestled amidst the serene landscapes of Nagano Prefecture, this hotel seamlessly blends traditional Japanese elegance with modern luxury. From the moment we stepped into the lobby, we were enveloped by a warm and inviting ambiance that set the tone for the rest of our stay.
Our room was a perfect sanctuary—spacious, meticulously clean, and adorned with subtle touches of Japanese artistry. The panoramic views of the Japanese Alps from our window were nothing short of breathtaking, especially when the mountains were bathed in the soft glow of sunrise. The traditional tatami flooring and comfortable futon bedding provided an authentic experience without sacrificing comfort.
One of the standout features of Shoho is its exceptional onsen facilities. Soaking in the natural hot springs while gazing at the picturesque scenery was incredibly rejuvenating. The rotenburo (outdoor bath) offered a tranquil escape where the stresses of daily life simply melted away. The hotel's attention to detail extended to these spaces, with beautifully crafted woodwork and stone elements enhancing the overall atmosphere.
Culinary delights awaited us at every meal. The kaiseki dinner was a masterpiece—a multi-course feast that highlighted seasonal and local ingredients. Each dish was artfully presented and demonstrated a profound respect for Japanese culinary traditions. The breakfast buffet was equally impressive, offering a wide array of both Japanese and Western options to suit all palates.
The staff at Shoho went above and beyond to ensure our stay was exceptional. Their genuine hospitality was evident in every interaction, from assisting with our luggage to offering insightful recommendations on local attractions. Despite any language barriers, their kindness and professionalism shone through.
The hotel's location is ideal for exploring the rich cultural heritage of Matsumoto. We were just a short drive from the iconic Matsumoto Castle, one of Japan's most beautiful original castles. Strolling through the historic Nakamachi Street with its classic white-walled storehouses turned boutique shops and cafes was a delightful way to spend an afternoon.
In addition to its proximity to cultural sites, Shoho serves as a great base for nature enthusiasts. The nearby Kamikochi Valley offers stunning hiking trails that showcase the unspoiled beauty of the Japanese Alps. Returning to the comfort of the hotel after a day of exploration was something we looked forward to, especially knowing a soothing onsen soak awaited us.
In summary, Shoho encapsulates the essence of Japanese hospitality. Every aspect of our stay was thoughtfully curated to provide comfort, relaxation, and cultural enrichment. We left feeling deeply refreshed and with a greater appreciation for the wonders of Matsumoto. Shoho is more than just a place to stay—it's an experience that lingers long after you've departed. We wholeheartedly recommend it to anyone seeking an authentic and luxurious retreat in Japan.
CChloe Lim SanThe heart warming and hospitality of this family is one of my best experiences in Japan.
It was my first time traveling to Hakuba and it was snowing heavily. Masanori san was busy with dinner but he had his daughter to pick me up instead (she have left for university so I reckon on normal days, he will have to go out of his way to pick passengers if they needed.) One key thing to note was to specify where you are properly because i took a bus and they didn’t stop me at the interchange but instead they dropped me off at the Hakuba stop (outside North Face shop) so it was quite confusing and they couldn’t find me at first.
The room is very spacious and the morning snowing view was really nice. The free Hakuba shuttle bus is just one minute away and it comes every hour, you can have breakfast at 7/7.30am and take the shuttle bus at 8/9am (might not come on time but just be earlier as there are many others taking the same bus). In house Onsen was decent with hot enough water but will be perfect if only it was outdoors (more for the ventilation and view).
The dinner made by Masamori san was one of the main reasons why I booked this hotel - French cuisine. It is delicately made and ingredients are carefully sourced, you can literally taste the freshness of their ingredients. Book at least one day in advanced!
At 84, their granny got to be the cutest and sweetest, we sang that one or two Japanese song she knew and she was so happy she served us tea, we kind of almost feel bad that she is serving us but after speaking to her daughter knowing that it is working there that keeps her body strong and makes her happy (so during Covid, she was feeling weak).
And also they link up with Lion Gear for all rental of everything you need. You just have to let Masamori san know and he will arrange for them to pick you up at your preferred time. After choosing your gears, he said they will send me to the slopes (went Goryu/Hakuba 47), but they didn’t and instead they sent me to Happo and I had to bring my gears and walked 20-30mins to the bus stops and paid for the V2 buses (the larger buses are not free - so you got to pay 800Yen per person). After I told Masamori san the story, he was really apologetic and immediately called them up. The next day, he got them to compensate me for the trouble and it really did helped ease the not so great experience and time wasting - the Lion gear boss was generous in compensating and explained that it was their new staff and they didn’t follow the previous arrangements.
Supermarket is about 15-20mins walk away, can be pretty cold but the walk is really nice, proper walking path with snow built up like walls.
All in all, I will still rate this place 9/10 for the hospitality and sincerity of this family, the food and the spaciousness of the room! Highly recommend you to go for the French dinner!
UUsuario invitadoThis is our first time to ski Japan. This hotel was located perfectly with great access to some super beginning facilities. Good enough about skiing, the hotel is perfect and the staff is amazing. The food and amenities are excellent. We had a private hot spring every evening really added to the enjoyment. My wife and I and eight year-old daughter had a great time you so much for the great experience and all the hospitality Perfect Stay. 100%!!!
UUsuario invitadoMientras buscaba un lugar para quedarme solo, encontré una habitación doble de tamaño razonable a un precio razonable, así que hice una reserva para dos personas e invité a un amigo local a compartir la habitación.
Gracias a mi amigo japonés, pude registrarme fácilmente y, como no había agua en la habitación, pude preguntar fácilmente en la recepción. En cuanto al suministro de agua, me informaron que podía comprarla en la máquina expendedora al lado de la recepción en el primer piso.
No había salida en la cabecera de la cama en la pared, lo cual era un poco incómodo.
La ropa de cama era cómoda, así que pude dormir bien por la noche.
UUsuario invitadoEl hotel es muy agradable y ofrece servicios de calidad desde el personal del hotel. Venga con onsen y spa, así como grandes habitaciones y baños. Menos de 10 minutos en coche de la estación de Karuizawa, el centro de esquí y la Plaza del Príncipe Shopping. El hotel también ofrece servicios de transporte de autobuses gratuitos a través y hacia la estación de Karuizawa que son convenientemente accesibles al centro de esquí (servicios de transporte de autobuses gratuitos fuera de la salida sur de la estación de Karuizawa) y la Plaza del Príncipe Shopping. (cayendo piedra de la estación Karuizawa).
TThino DuongEl personal de recepción de Nepal es muy servicial. Está bastante lejos de la estación. Por desgracia, llegué un día de nieve y fue horrible caminar hasta la estación. Es un edificio antiguo y no hay zonas para no fumadores, además de que el vestíbulo huele mal a tabaco.
UUsuario invitadoI stayed at this hotel with my wife and two children during a two-night trip to Karuizawa in early February. The hotel is around 100 years old and its claim to fame is that John Lennon has stayed there. The piano that he played on is still in the bar.
Location: The hotel is near Old Ginza Street and around a 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow approach to the hotel which is icy at this time of the year, so you must drive carefully.
Cleaniness: The staff told me that the hotel was only recently and everything was very clean and in good condition.
Service: The receptionist that conducted the check-in was probably the Japanese that spoke the best English that I had encountered on this trip. He spent a lot of time explaining the hotel to our family. The porter was also very helpful and polite. When we asked for extra toothbrushes and slippers for the children, housekeeping was very prompt in delivering them and even brought some children's robes for my sons.
Facilities: The hotel did not have many facilities. There is a small shop, a bar and a french restaurant but not much else. Some rooms had private hot springs in them and they gave us the opportunity to upgrade. Our room, had a small balcony even though we were on the ground floor. It looked onto a wooded area so there was not much to see, especially at night. However, when it snowed the next morning, my kids loved going out and playing in the snow. I was particularly impressed by the breakfast. It was a simple American breakfast very well presented. It was very pleasurable to look out into the inner courtyard with it was snowing.
Overall: I like this hotel as it has a lot of character. It is architecturally attractive and has kept a lot of its charm despite renovation. The staff are very professional and polite. I would stay in this hotel again.
UUsuario invitadoNice and clean hotel. Only one problem is that, before my check in date, I called to confirm my reservation, a male staff picked up the phone then I asked him to confirm my reservation. He seemed not understanding English well and kept murmuring for 2.21 minutes. At the end he said in English ”Sorry I have to hang up the phone”, then just hung up. It's kind of weird experience. Attach please find my phone record as proof.
UUsuario invitadoWe spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere.
I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience.
The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery.
The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge.
Was
I would go back to Prince Asama and experience the scenery during a different season!
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