La primera habitación en la que nos alojamos estaba sucia, pero estoy casi seguro de que fue solo una confusión porque, una vez que llamé a la planta baja y hablé con la recepción, ella inmediatamente nos trasladó a una habitación limpia y siguió disculpándose. ¡Gracias DAYS INN WYNDHAM PIGEON FORGE!
¡Todo fue genial! Excelente servicio al cliente! Grande desayuno! Habitaciones limpias y agradables! Sería recomendable y se quedaría pronto! Gracias Trip.com por la gran recomendación!
La habitación era muy agradable, la habitación era muy agradable, la habitación era muy agradable, la habitación era muy agradable, la habitación era muy agradable, la habitación era muy agradable, la habitación era muy agradable, la habitación era muy agradable, la habitación estaba muy bien, la habitación estaba muy bien, la habitación estaba muy bien, la habitación estaba
La habitación estaba en una cama real, pero la habitación tenía una cama real. El marco de la cama golpea la espalda de las piernas cuando entramos o salen de la cama. Este es el 5o hotel Tru que hemos estado en & esta ubicación no mede lo que hemos venido a esperar de una propiedad Hilton
I can’t say enough good things about this one bedroom, hotel suite. It was clean spacious. It had all the amenities, including a washer and dryer and it is well situated on music row, giving easy access to Broadway.
Altamente recomendado. La habitación no era grande, pero éramos solo mi amigo y yo, así que estábamos muy cómodos. Muy limpio. La gente de la recepción fue amable, servicial y respetuosa. El ama de llaves con el que me encontré fue muy agradable. 10/10. Si te vas a quedar en Knoxville, te recomiendo encarecidamente que te alojes aquí una gran experiencia.
I had a great time peaceful I was able to get some great sleep and the room was very neat and clean smell fresh the staff members were very polite I loved my stay at the hotel
114 valoraciones
7.2/10
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6.2/10
UUsuario invitadoThe workers were friendly for the most part and the facility was not bad. My boyfriend And I stayed reserved a room for three nights. I guess since we were staying three nights, housekeeping wasn’t supposed to clean our room, which was fine. We didn’t mind, but I went down And asked a staff member for fresh towels, and sheets. As I was changing the sheets, I spotted a huge bedbug!! So I got to looking In the Mattress found three Iive bedbugs. I killed them myself and showed them to the lady at the desk. Obviously, I got really freaked out and could not sleep for the rest of the night. I finally gave up trying to sleep and just checked out at 5am. I would’ve left early than that, but I did not want to be out in that part of Nashville so early in the morning so I waited Until daylight before I left. The staff member did not offer to give me a new room or refund my money. She said she Let her boss know. She Didn’t even try to apologize on behalf of the Hotel. I’m very disappointed in the way The employee handle the situation. As disgusting as bedbugs are, I would’ve understood if she Would have even acted as if she cared. All she said was that it was probably because they Had had an exterminator out there Earlier in the week And it was probably just leftover from the exterminator spraying and stirring things around. I’m going to Call and speak to the manager Monday to Make sure he’s aware of the situation and let him know that his Employee did not handle the situation properly. Honestly, I feel like I should be refunded for the last night. The only reason I stay there is because I could not leave in the middle of the night and also because I did not want to pay for a room at different hotel room when I had already paid for that one. Times are hard and My husband and I were just visiting family. We could not afford to throw money around And go to a different hotel room.
UUsuario invitadoEl hotel era más antiguo pero limpio. Conveniente para Gatlinburg, y el parque de la montaña Smoky. El cuarto tenía todo lo que necesitaba mini frigorífico, pequeño café, secador de pelo. El ascensor a los segundos y tercer pisos. Pero no fue conveniente para ambos extremos de las grandes entradas exteriores. Las camas estaban cómodas. La habitación tenía una televisión de pantalla plana pero los controles remotos no funcionaron. Intentamos llamar al escritorio delantero, pero el teléfono tampoco funcionaba. Cuando fuimos al escritorio delantero para decirles, dijeron que no sabían que las habitaciones tenían teléfonos. Nos dieron una nueva remota que tampoco funcionó. Había sólo 1 lavavajillas y toallas en el cuarto, pero nos dieron más cuando fuimos al escritorio delantero. La piscina estaba abierta, pero no se calientaba como se anunció.
UUsuario invitadoSo I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret
UUsuario invitadoApartamentos de la ciudad, terrazas, terrazas de la ciudad, terrazas de la ciudad, terrazas de la ciudad, terrazas de la ciudad, terrazas de la ciudad, terrazas de la ciudad, terraza
UUsuario invitadoNot a great experience.
1) When we arrived on Friday note, there was a sign on the only ice machine on our side of the building that said it was out of order. Should have been fixed since the sige didn't look like it was at all,new.
2) We went to the machines to get a can of soda and that machine said not to use $5's. OK. Put in .50 for the $2.50 can of Pepsi. Went to put in two $1 bills but the machine wouldn't take those either. We used a credit card and paid the $2.50, but weren't aboe to get the .50 returned.
went to get a bag of jerkey treats for $5 but it wouldn't take an y of the 3 credit cards I had, even though we just used one for the soda.
3) Asked for a bar of soap and we were told there were none so we had to go to Kriger to but a bar of soap. Not everyone wants to take a bath and have the soap 4 fetet over their head in a kiquid dispenser.
4) Floors were dirty. Had to wear socks or shoes all the time. Wore white socks for an hour and the bottoms were filthy. In addition to that, there were several spots where the floors were sticky.
5) Pleasure to have the TV and when it wasn't working, notified the front desk and someone came immediately and fixed the problem. Great service.
6) Beds were extremely comfortable.
7) had the scrambled eggs for breakfast. I'm pretty sure they were powdered, but they were exeremely tastey
UUsuario invitadoLocation was a little hard to get to since there is no warning about the drive way. Get in and the parking lot is tiny and couldn't find a place to park for check in or check out. Room was WAY smaller than we thought and pictures shown! Was actually blown away by how small the room was! The bathroom was dirty, dead bugs on the floor around the tub and dirt everywhere. The bed was horrible! No box spring or support other than a metal frame that made sonic noise it kept us up most the night! The bedding was thin and we froze most the night, even if we turned the AC off we died from the heat! The sheets were nasty, covered in diet and hair! I don't know if it was from the housekeeping or just never got switched!
Tv was ok but barely worked so watching anything was basically a joke and the water pressure was horrible! Speak of the bathroom, forgot to mention that black mildew on the walls and the rust and white crust formed on the shower, it made us panic! The room also had various bugs and spiders in the room and it made us super uneasy!
Were were celebrating our anniversary and it was the worst experience! We didn't even bother with the breakfast because the juice machine was out and the fruit and cereal looked questionable.
Overall I'd give this place a 1 star only because the service at check in was really nice.
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