Hoteles de 3 estrellas en Condado de Durham, Reino Unido

Reception staff was super friendly and very helpful a credit to the hotel. Room was clean with a lovely bed and warm powerful shower. Food served til 8.30pm which the food we had was lovely and would recommend, menu is rather small but they are good at accommodating e.g vegetarian however a little on the high price. I would say the bar is over priced for the stay however lovely open fire! The grounds are nice with a woodland behind. With a kids play area and a few added bits e.g giant chest set. Room was a little cold (room 25) with the heating in the room not working however a plug in was provided within the room and the hotel it’s self rather warm downstairs with working heating. My biggest concern was the windows the bathroom window faces out to the staff carpark and the blinds old, dirty and not working with dam or water damage above the windows ( which i expected given the age and price of the room) The hotel has a little dungeon which we were allowed to go down which added to the castle stay! The hotel has certain bits of armed men and knights bits on display. I felt with a small investment in displaying the castles history and strengthen the knight theme the dungeon could be a little hidden gem Ice cream parlour up the road on a working farm with kids play area, good selection of shops within 10 mins drive at a new retail park with cinema, plenty of restaurants, and supermarkets Would stay here again Overall would stay here again

La habitación era espaciosa y confortable. Viene con desayuno gratuito, que es bueno. El desayuno estaba bien, la misma comida cada mañana. La única cosa que nos deja bajar es una de las personas del restaurante. Nos sentamos allí por edades esperando ser servido. Porque no nos servirá hasta las 8:00. Así que hemos esperado pacientemente, porque acabamos de llegar esa noche y estaba muy hambriento. Este hombre serviría a otras personas, pero no a nosotros. Así que mi marido y yo estabamos preguntando qué está pasando. Así que mi marido fue al ataúd y se puso en cuadrícula. Pero cuando es la turno de mi marido, él preguntó, ”¿Quién es el siguiente?? Obviamente, mi marido estaba delante de él. Entonces, cuando mi marido preguntó si podíamos pedir ahora, él y yo miramos y dijo: ”Oh, espera a tu mesa, y voy a conseguir tu orden de allí. . Quizá porque soy el único asiático allí. Me siento como si hubiera algo de ****** para ser honesto. Volvimos a nuestra mesa y esperamos ser servidos de nuevo. Pero él no se despertó y servió la siguiente mesa junto a nosotros y servió a otro cliente que vino después de nosotros. Estaba tan enojado y molesto. Pero no quiero causar una escena. Así que acabamos de salir y buscamos otro restaurante fuera del hotel. Estamos tan decepcionados, y no esperamos ser tratados así. El hotel es un hotel muy agradable y muy útil. Sólo olvidé su nombre. Pero el del restaurante no es bueno en absoluto. Él arruinó nuestras vacaciones familiares. No volveremos ahí.

Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.

Clean and helpfull staff. Check in smooth and easy access to city 20 minutes walking.

The self check in was quite simple, and they had our room ready before the original check-in time. The room was very clean, staff are not always present but they are friendly and helpful. Really close to a bus station that has direct bus to Beamish Museum, and walking distance to Aldi, Asda, and some fast food/takeaway nearby. Really good for non-driving people visiting Beamish Museum. The walls may be thin and could occassionally hear sounds from other room, but it's an overall good experience.

My stay at this Premier Inn was excellent! The service was friendly and attentive, making me feel welcomed throughout. The facilities were clean and well-maintained, with a comfortable room. Conveniently located near the train station and just a short distance from multiple bus stops with many routes. It is located right next to Millennium Square, which features a variety of restaurants! Highly recommend this hotel for an enjoyable stay! The picture was taken in the Millenium Square.

Very clean and modern hotel just a short walk from Stockton High Street (incidentally, only 16 minutes walk from Thornaby rail station which is the better option than Stockton station itself - ironic that the town that gave us the railways has a mostly abandoned rail station!) Reception staff were friendly and efficient allowing me to check in early to get to the Stockton Calling festival. Buffet style breakfast didn't disappoint either! Will definitely be returning!

They had a simple answer ‘No’ for everything. Can I check in 30 mins early? No. Pay £15 extra. Paid! Laundry service available? No Microwave available to heat food in the restaurant? No It’s a very basic hotel. Not recommended for families. Asked to clean the room; they forgot to inform the cleaner. Even when they cleaned the room the next day, they just changed the linen. Everything else was as is. Poor experience overall

Could do with a good update. Having radiator on ready for guests arrival would have been a nice touch, room was freezing at first. Breakfast was buffet style and a bit chaotic but got there in the end.