Hoteles con Spa en Sumatra Septentrional, Indonesia

Grand City Hall Medan is a genuinely impressive hotel and one of the better luxury stays in Medan. From the moment you arrive, you can immediately tell that this is a true five-star property. The lobby is constantly busy and lively, yet everything feels organised and well controlled. Despite the number of guests coming and going, the hotel maintains a polished and professional atmosphere. The room was excellent and easily one of the highlights of the stay. It was spacious, comfortable, and well maintained. Having access to the indoor pool added an extra touch of luxury and made the experience feel even more premium. The amenities provided were of good quality and reflected the hotel’s upscale positioning. The facilities are another strong point. The swimming pool is spacious and inviting, while the gym is large, well-equipped, and has everything needed for a proper workout. The hotel’s location is also fantastic, with plenty of restaurants, cafes, and places of interest within walking distance, making it convenient for both leisure and business travellers. Breakfast offers a very large selection of dishes, with plenty of local and international options available. While the variety is impressive, the taste of most items was simply decent rather than exceptional. There is certainly something for everyone, but the food itself doesn’t quite reach the same high standard as the rest of the hotel experience. Unfortunately, we experienced an accident during breakfast service. To the hotel’s credit, the staff handled the immediate situation quite well. We were promptly moved to another table and complimentary coffees were provided, which was appreciated. However, it felt like the incident should have been escalated further to management, where a more meaningful service recovery could have been considered. That said, the incident did not significantly affect our overall impression of the hotel. The quality of the rooms, facilities, and overall experience still stood out. Grand City Hall Medan delivers the comfort, amenities, and level of service expected from a five-star property, and it remains a hotel that I would happily recommend to anyone visiting Medan.

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.

Este hotel fue remarcado desde Radisson a aiho .. todavía buena condición ... El proceso de check-in también excelente.. en 5 minutos puedo ir directamente a mi habitación.. el único problema es que sólo tienen 2 ascensores.. a veces en eso no funciona debido al servicio de mantenimiento.

We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites. Breakfast was very delicious with western, asian, and local cuisine. We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in. Overall we have a great stay here and will definitely stay here again the next time we visit Medan.

Lo que me gusta: La cama, la ducha y la cocina de la habitación. El suministro de agua (agua caliente) y la circulación del aire en el baño - el armario no huele nada, Además de que ofrecen un espacio de estacionamiento gratuito para el huésped que trae un coche, Lo que amo: Menú de desayuno...... más que suficientes opciones, todos los alimentos que como son deliciosos (si no super deliciosos), Provisión de agua potable con un distribuidor de agua Además de la hospitalidad del personal - top notch ... Las cosas que no me gustan: Programa de televisión, nada interesante para mí y no útil en absoluto Extracción de energía demasiado baja y el hecho de que hay una mesa demasiado pequeña para la caldera y la botella de agua .....

El hotel es muy bueno.. Todo es increíble.. Pero nos enfrentamos a un engaño que abrimos nuestra caja para arreglar algunos documentos y dinero luego el equipo de mantenimiento llegó a limpiar ... Así que les dejé entrar en la habitación para limpiar pero no cerré la caja porque estamos en la habitación en ese momento. El caja fuerte situado en el interior del armario, el que puede caminar en .. Después de terminar la limpieza encontramos 200 USD de nuestro dinero en el caja fuerte .. El equipo de limpieza puso el nuevo bolso de lavandería justo en la parte superior del caja fuerte (en ese momento estaba abierto) y ahora el cuerpo nos notó que el caja fuerte está abierto ...!!! He presentado una denuncia a la oficina del hotel ...!!! Y yo describe exactamente el personal de limpieza a ellos, y quién fue la persona que entró en el armario con la caja fuerte ...!!! Dijeron que investigarían el incidente, y después de dos días me contactaron de nuevo diciendo que habían interrogado al personal de limpieza, que se negó a tomar algo de nuestra caja fuerte ...!!! Y por supuesto, no encontramos nada ... que es obvio porque nadie confesará de esta manera sin ser preso. Y aquí está la pregunta: ¿por qué el personal de limpieza no nos advirtió que la caja estaba abierta cuando entraron para poner el nuevo bolso de lavandería encima?

The apartment is very spacious, which makes it a great choice, especially for family gatherings. The room was very clean, and the price is very reasonable for the size and value offered. However, the apartment would benefit from some updates, as the mattresses feel quite soft and old. Replacing the mattresses, pillows, and blaket would significantly improve comfort and make the stay even better. Overall, this is a good place for families looking for a spacious and affordable stay, and with a few upgrades to the bedding, it would be perfect.

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The hotel is located at the prime tourist attraction. However it’s a bit run down and they did not maintain the cleanliness. A part from the smelly towel, the furniture is outdated. The toilet has stains. The bedsheets is torn. The tv channels reception is bad. Also the hotel has no lift. Wonder why haven’t they changed all these? The only good about the hotel is the buffet spread. A lot of varieties and most staff are friendly & helpful. Nope. I won’t stay in this hotel after this. Thank you.

fast respon, clean dan tiba sore. kamar yg sy minta no smoking ternyata bagus loh. thanks