Tanto las instalaciones, como el servicio son impecables. Desde recepción y buffet siempre fueron muy atentos. Destaco por supuesto, la cercanía al parque Lost World, que es magnífico! Punto aparte para el parque, que en su modo nocturno, abarca desde piscina infinita, sectores de playa artificial, sectores de hidromasaje, cascadas, y más! El sector de zoo, es además de bellísimo, muy bien cuidado, y se desarrolla en un circuito entre la montaña, aguas, y mucha vegetación, cuevas iluminadas. Verdaderamente único!
Reasons for the low service rating:
1. Host did not initiate contact with me regarding booking information. I have to send them a message to inquire for a booking that I had already paid for.
2. Host requires a RM200 deposit which my friend who had booked with a different host at the exact same location did not demand.
3. After making the deposit payment in the morning at 10.30am and providing all other information requested, host did not respond to provide any additional information such as unit number and pin code for to retrieve access card.
4. At 5pm when I had finally arrived at the building, I still had not received any form of communication from the host. I had attempted to call their service line (+601157651449) but no one responded to the 6 calls that I had made.
5. At the mailbox area, I had also overheard another visitor that was also facing similar issue where the pin provided to her was not working and that she was also not getting response from the host.
6. Host offered late checkout that I did not need as I was departing early morning the next day.
The building is relatively new but the number of lift does not cater to the residents, there are many occasions where we had to skip multiple lift rides as it was overcrowded. The unit itself is clean with basic amenities.
This was my second time staying at this hotel. The hotel is clean, comfortable, and well-maintained. I would especially like to thank the Chinese-speaking front desk staff member, who looked Malay, for her patience and excellent explanation in Chinese. Her service was outstanding, and I truly appreciated her help.
I will definitely stay here again whenever I visit Ipoh in the future. Keep up the great work! 😊
First time booking apartment for family holiday. At first not sure if we make a right choice. Till we experience and stay, confirmed right choice and no regret!
The whole stay from drive through key collection point, parked n open up the unit door, all above our expectation and seamless experience.
The unit is very well ID designed and with good function including kitchen. Drinking water LG brand machine was provided so we all can easily access to drinking water. Washing machine come with drying function provided. Bedroom bed is so comfortable. All basic amenities were provided and unit is clean.
It’s a good place and good fengshui house for family bonding.
The condo facility all look new and well kept. I’ve used its swimming pool, Onsen pool with jacuzzi and sauna. As only one night stay so didn’t experience it’s gym only.
The platform owner was very nice and helpful. As we need help with the drinking water machine etc, they are approachable and responsive. Two sets of access card and key was provided make our life so convenient since we were there in two separate cars.
With the ID design house, no wonder need to pay deposit of RM200. Surely acceptable. Refund of deposit was also fast and immediately after we check out.
Thanks for everything. We all enjoy the stay very much. Looking forward to return to stay again soon. Keep up the good work.
Highly recommended!
Ventajas
1. El condominio está ubicado justo al lado de The Lost World Tambun. Si vas a la laguna, este es el lugar indicado. El carrito está afuera del vestíbulo y ofrece transporte gratuito hasta la entrada.
2. El proceso de registro es sencillo con cerradura digital.
3. La administración es muy amable y es fácil comunicarse con ellos.
4. El balcón da a la laguna y tiene una vista muy bonita.
5. La piscina de agua caliente junto a la piscina es relajante.
Desventajas
1. Si viajas para disfrutar de la gastronomía de Ipoh, la estancia está a unos 30 minutos del centro. Bastante lejos.
2. La limpieza es un problema. Suelo pegajoso, tapa del inodoro con manchas amarillas.
3. La cama se hunde; mi tía no puede dormir en toda la noche.
4. El sofá se hunde; mi espalda está prácticamente en el agua.
5. El caudal de agua de la ducha es limitado. La presión del agua es muy baja y diría que solo sirve para mojar el cuerpo. La presión del agua del lavabo es buena.
La habitación y la ubicación eran buenas. No se pueden ver los canales de la aplicación de TV. Antes de la llegada, recibimos información para obtener las tarjetas de entrada por WhatsApp con anticipación. También nos informaron que llegaríamos por la noche, aproximadamente a las 10 p. m. Sin embargo, al llegar, nos dieron un código de bloqueo de buzón incorrecto y no pudimos obtener una respuesta rápida del servicio de atención al cliente en las llamadas y mensajes de WhatsApp. Tuve que encontrar otros números accesibles para comunicarme con otras personas de IWH para obtener ayuda. Después de la terrible experiencia de más de 30 minutos de intentar obtener las tarjetas de acceso (estacionamiento y apartamento), no pude encontrar el número de estacionamiento asignado para la unidad en el nivel de estacionamiento informado. Descubrí que el servicio de atención al cliente informó el nivel de estacionamiento incorrecto y, en realidad, está 1 nivel más abajo. Espero que el soporte pueda ser mejor para evitar situaciones similares como esta nuevamente.
The ambience, room, swimming pool, scenery are
wonderful.
Staff are friendly.
Breakfast too basic for the price, not keto friendly.
No coffee machine which is disappointing for coffee lovers.
Al hospedarte en Sunway Onsen Suites, estarás perfectamente posicionado para explorar todo lo que Ulu Kinta tiene para ofrecer.
Nade en la piscina de la propiedad. También puedes consultar piscina infinita. Relájese relajándose en los 1 gratis aguas termaless de la propiedad. Continúe con su régimen de ejercicios con una visita a gratis gimnasio.
En este apartahotel, tendrás acceso a barbacoa, jardín, parque infantil y zona de juego.
Los huéspedes que lleguen en coche pueden utilizar el aparcamiento del establecimiento.
Just have short trip to Taiping. Room really small. Barely space to walk. Suitable for couple only. For family with kids ithink not suitable. Bed is comfy. The duvet really thin. The downside of the room is the lighting too bad. The light like orangy color. Hard ti to make up with the lighting.
The building looks normal but the interior made up for it. Looks new and rooms are clean. However, they can improve on the lift to accommodate crowd as I experience stopping at almost all level during check-out time. Service was good as I requested to have my pillow case changed after my 1st night as it smelled a little funky. Overall, good experience.
Fabuloso
1055 valoraciones
9,0/10
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AAimuniKMuy buen lugar, dueño muy agradable y precio asequible. Recomendado👍🏻
UU2PingThis was my second time staying at this hotel. The hotel is clean, comfortable, and well-maintained. I would especially like to thank the Chinese-speaking front desk staff member, who looked Malay, for her patience and excellent explanation in Chinese. Her service was outstanding, and I truly appreciated her help.
I will definitely stay here again whenever I visit Ipoh in the future. Keep up the great work! 😊
HHenry.YEl hotel está ubicado cerca del centro y frente al club hípico, lo cual es bastante conveniente, aunque no se puede ir caminando a la mayoría de los lugares turísticos. Sin embargo, se puede llegar fácilmente en taxi o Grab.
El servicio fue excelente y el proceso de registro de entrada y salida fue rápido. No obstante, se requiere el pago de una tarifa de RM3 al registrarse, la cual se aplica en todo el estado de Perak, según se informó. La habitación asignada estaba en el piso más alto, el décimo, y aunque estaba limpia, podría haber estado más limpia. No se proporcionó agua embotellada en la habitación, pero los huéspedes pueden obtener agua potable en el dispensador cerca del ascensor en cada piso.
El precio es asequible en comparación con otros hoteles de la ciudad, considerando su ubicación, servicios y comodidades. Un excelente lugar para hospedarse.
UUsuario anónimoI recently stayed at DoubleTree by Hilton Damai Laut Resort to celebrate a special anniversary, but unfortunately, the experience did not meet my expectations.
Upon arriving at 3:00 PM, I had to wait in a very long queue for check-in and only received my room key at approximately 3:40 PM. After entering the room, I noticed that the anniversary decorations I had requested were in place, but the cake, chocolates, and fruit platter that I had paid for were not provided. As this was intended to be a surprise for my husband, it was quite disappointing.
What was even more frustrating was that no one informed me that these items were not yet ready. I had to call and follow up myself to check on their status. The cake and other items only arrived more than an hour later, which significantly reduced the excitement and impact of the surprise.
I was also surprised to find that the minibar fridge was completely empty, with no canned drinks or refreshments available. Considering the room rate was approximately RM1,200 per night, I expected more than just complimentary bottled water.
The room was advertised as having a king-size bed, but it felt smaller than expected. In addition, the dinner buffet pricing for children was quite expensive at RM50 per child. My children are 8 and 10 years old and, like most children their age, they eat only small portions and usually only one or two dishes. The breakfast charges for children were also relatively high, making the overall dining cost difficult to justify for young children.
To make matters worse, the cashier accidentally charged my children's dinner twice. Although the duplicate charge was voided, I was informed that the refund process could take between 7 and 14 weeks. This seems like an excessively long waiting period for a billing error made by the hotel.
Overall, this stay was disappointing and frustrating. I had expected a smooth and memorable experience for such a special occasion, but several service shortcomings negatively affected our celebration. I hope the management will review these issues and make improvements to enhance the guest experience in the future.
IilkashongThe location very good. You can walk to many famous restaurants in Ipoh old town. All not more than ten minute, very convenient.
House is very big and bed is comfortable. But the smell from the sewer is very strong and extremely unpleasant. It helped when you close the toilet’s door.
Not much soundproof,you can hear other guests walking and chatting at the corridor. It can be quite noisy in the morning and night when people passing by.
The design of the car park is a nightmare. It’s octagon shaped - really challenging when you drive the car up to level 7 in one go.
The management team quite approachable. They will collect RM300 for damage deposit through credit card. And will return in 1-2 days after your check out. ( I haven’t checked if I received the return).
NNini DaingRooms are just as described and super clean. With many well placed plug points. For a two bedroom, with separate toilet and shower, it was just nice for a quick trip with our youngest. Gardens were well manicured and fun, with many great photo spots. Working space was nice too. Both Pools seemed a little too small for the entire place but it was cute and well designed with a great view!
Was a little noisy down the corridors because of the school holiday crowd but the rooms were insulated well enough to avoid sleepless nights.
Checking in though was horrendous because there was only one counter per management company and even if everyone had really great patience, was committed to lining up in an orderly fashion, and even had friendly conversations between queuing ‘peers’, it would have been better managed with proper signs to the q’s ( according to company) and just opening more counters at least during super peak seasons.
The housekeeping team and process was laid bare for everyone to see from the ground floor so i trust the management will buy some screening stickers or something just so it is kept more private and away from guests sight.
UUsuario anónimoOverall, the stay was disappointing due to several maintenance and cleanliness issues:
Master Bedroom: The ceiling fan was not working, and there were ants and mosquitoes present.
Room 2: The mirror was broken.
Room 3: No hangers were provided.
General: The hair dryer was damaged and unusable.
Gym Facilities: The gym is very run-down, and many machines are not working.
Toiletries & Linen: Only hair and body shampoo were provided. Towels were old and worn out, and the bedroom sheets were not very clean.
On a positive note, the infinity pool is nice and well-maintained, which we did enjoy.
However, the issues above significantly affected our comfort and overall experience. Proper maintenance, cleanliness, and better provision of basic amenities are strongly needed for future guests.
UUsuario anónimoThe room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
UUsuario invitadoOur first visit to the resort. A wonderful place to celebrate our anniversary. A quiet place to relax and enjoy without noisy children running around. Not too many guest which is very good. Don't feel crowded. Service is good. Buggy service is fast response. Best is the private pool and hotspring water.
Fine dinning is wonderful inside a cave. Breakfast is good. Freshly cooked only when you order and is unlimited. Only issue is location which you need to get transport if going outside. Sunway is building a big shopping mall just outside but only ready in 2028. You also get complimentary entry to Sunworld theme park if you join and follow the trekking from resort to back of Sunworld. A short walk through the forest. Will definitely come back again.
RRozzana BoniarHad a pleasant stay at M Roof Hotel & Residence. The room was spacious, clean, and comfortable, with modern design and good facilities. Staff were friendly and helpful throughout the stay. The location is convenient with many eateries nearby and easy parking available. The rooftop pool was a nice bonus. Breakfast could have more variety, but overall it was a good value stay and I would consider coming back again.
One suggestion for improvement would be to provide more clearly designated disabled parking spaces closer to the entrance to improve accessibility and convenience for guests with mobility needs.
¿Cuál es el precio medio de una habitación en un hotel con Piscina en Perak?
El precio medio de una habitación en un hotel con Piscina en Perak es de 10.672 INR entre semana, y de 12.901 INR durante los fines de semana (viernes y sábado).
¿Cuáles son algunos de los hoteles económicos con Piscina más populares en Perak?
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