La exposición de los juegos del Reino Unido me ha permitido llegar a la NEC y a los Resorts World (10-15 minutos a pie). El hotel está situado en el centro de la ciudad, y el hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la La habitación no tenía TV remota, pero una llamada rápida a la recepción fijada que, fueron muy respondientes. Era una agradable habitación cómoda. Diré que la comida para la cena es excepcional y lo recomiendo muy bien.
Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
On arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay.
Reception was easy and hassle free.
Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room.
Slept well. No noise.
Breakfast was excellent Lots of choice and not greasy.
Nice hotel. Booked the superior king room. Nice room with some issues.
The ceiling is quite low in the bathroom so when you’re standing in the bathtub, my head was quite close to the ceiling. I’m around 6 ft 2. The shower itself is quite good. There was a crack on the wall in the shower which needs to be fixed. Maybe installing a walk in shower would be better.
The room was otherwise clean and spacious.
They use two beds and stick it together to make one king size bed. Uncomfortable when sleeping as the beds tended to separate slightly when sleeping so you’re slightly sinking in the middle. They should have made this clearer. It would be much better if they have a proper king size bed.
The view was really nice from the room. Breakfast was extra and it was very good. It’s a buffet style breakfast.
Staff were friendly and accommodating.
Although I did t use it, the spa facilities were included in the price which is nice.
Lots of parking available and safe. The hotel close the gates at midnight but you can press the buzzer and they’ll let you in.
The hotel itself is a listed building so no lifts, but you can probably ask for help if with bags.
Hotel itself is beautiful. Would I visit again? Yes
Hotel is situated within the university grounds complex - unbeknown to us it was graduation week so they were hundreds of students and their parents celebrating their achievements it was a wonderful site to see.
The hotel was a stone throw away from the city centre so there were lots of things to see do and eat.
A fantastic choice
Curtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up
I’ve been in this hotel for like 4-5 times, i would recommend, It’s quiet, comfy, the rooms are clean…however there’s been times where i asked to change rooms since the heating wasn’t working and cause one room had a slight broken window and this was during January…would’ve froze to death. There’s rooms with a large bed.. and other rooms have like the standard double size bed. I give this like 4/5.
El aparcamiento del hotel se llenó debido a un evento. Tuvimos que aparcar en el aparcamiento del aeropuerto y volver andando.
Lamentablemente, debido a la ubicación del hotel, estábamos muy cerca de la pista de despegue y se oían los aviones constantemente. Las ventanas y las paredes no estaban lo suficientemente insonorizadas.
Por último, las almohadas eran bastante incómodas, ya que estaban demasiado vacías; parecían un globo en lugar de una almohada de verdad.
Por lo demás, la habitación y el hotel estaban limpios y el servicio de habitaciones fue sorprendentemente agradable. El personal fue amable y servicial.
La comida también estaba riquísima.
Bonito hotel, quedó aquí un par de veces, limpio desde arriba abajo,muy bonito vista desde mi habitación,lo reservará de nuevo
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7.5/10
UUsuario invitadoGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
RRyanCozy spacious rooms, with good amenities (kettle, hot drinks, shower gel and body wash etc). Steam room, sauna, jacuzzi and pool are nice. Ample parking.
Could do with more signage in the corridors and stairs to find the pool as it's very big inside.
BBumblebee06Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
UUsuario invitadoNice hotel. Booked the superior king room. Nice room with some issues.
The ceiling is quite low in the bathroom so when you’re standing in the bathtub, my head was quite close to the ceiling. I’m around 6 ft 2. The shower itself is quite good. There was a crack on the wall in the shower which needs to be fixed. Maybe installing a walk in shower would be better.
The room was otherwise clean and spacious.
They use two beds and stick it together to make one king size bed. Uncomfortable when sleeping as the beds tended to separate slightly when sleeping so you’re slightly sinking in the middle. They should have made this clearer. It would be much better if they have a proper king size bed.
The view was really nice from the room. Breakfast was extra and it was very good. It’s a buffet style breakfast.
Staff were friendly and accommodating.
Although I did t use it, the spa facilities were included in the price which is nice.
Lots of parking available and safe. The hotel close the gates at midnight but you can press the buzzer and they’ll let you in.
The hotel itself is a listed building so no lifts, but you can probably ask for help if with bags.
Hotel itself is beautiful. Would I visit again? Yes
EEna BCame a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
UUsuario anónimoEl aparcamiento del hotel se llenó debido a un evento. Tuvimos que aparcar en el aparcamiento del aeropuerto y volver andando.
Lamentablemente, debido a la ubicación del hotel, estábamos muy cerca de la pista de despegue y se oían los aviones constantemente. Las ventanas y las paredes no estaban lo suficientemente insonorizadas.
Por último, las almohadas eran bastante incómodas, ya que estaban demasiado vacías; parecían un globo en lugar de una almohada de verdad.
Por lo demás, la habitación y el hotel estaban limpios y el servicio de habitaciones fue sorprendentemente agradable. El personal fue amable y servicial.
La comida también estaba riquísima.
UUsuario anónimoCurtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up
UUsuario anónimoOverall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
UUsuario invitadoOn arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay.
Reception was easy and hassle free.
Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room.
Slept well. No noise.
Breakfast was excellent Lots of choice and not greasy.
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