Hoteles con piscina en Cambridgeshire, Reino Unido

My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues. Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected. I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping. Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place. An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay. I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue. Unfortunately, based on cleanliness alone, I would not rate this stay highly.

El hotel está muy cerca de la Universidad de Cambridge y muy cómodo para cualquier lugar que quiera visitar, la habitación es hermosa con vistas al río Cam. Elija absolutamente este hotel la próxima vez que esté en Cambridge .

It was a very pleasant stay. Very comfortable bed and pillows, I’ve had an amazing sleep. Bathroom clean and quite big with all necessary toiletries provided. We used the gym, swimming pool and sauna facilities. All very clean. Gym receptionist was very kind and helpful. Gym was fully air conditioned, pool and areas clean. Only odd part, there was a swimming lesson in action for young kids so couldn’t enjoy the pool much. Breakfast was lovely also! Good variety of food. I would definitely return!

El hotel es un poco viejo, la habitación principal es un poco pequeña, y está especialmente diseñada para ser mayor, pero no hay habitación en el lugar. Más tarde, llegué al hotel de amigos Delta, no lejos, mirando el hall muy bien. El precio es casi igual, debería ser mejor.

The hotel staffs are excellent included the check in staff,swimming pool receptionist,restaurant staffs, and the cleaner,I left my mobile phone when check out,I went to my car to search and when I returned to the lobby,a staff holding my phone and wait for me there.Grateful to them made my term break trip so impressed and will definitely go back if I had holidays,highly recommend

Alimentos de desayuno es salsa y bacon bajo cocinado, sauna todavía no funciona desde su última visita en noviembre, pero en conjunto una hermosa estancia

El servicio de recepción es muy entusiasta, invitar a cenar, etc., el desayuno también es muy bueno, el entorno es bueno

Clásico, cómodo, especialmente en camas. Pero el otro lado es un suelo de humor, lo mejor que puede aceptar en el corazón.

Good stay. The pool area is quite small and not the cleanest so wouldn’t give it 5 star. Handy that the lockers were free and free towels provided. Would’ve liked a dressing gown. Room service was quick, hot, and tasty. Customer service was lovely but quite slow on reception. I would definitely stay again!

El hotel era limpio y útil - aunque muchos personal parecían un poco menos informado - las habitaciones estaban limpias pero frías en la noche, el calentamiento no ayudaba - las instalaciones durante el Navidad y el Año Nuevo no eran como publicitadas- y el restaurante En el hotel, el hotel se encuentra en el centro de la ciudad. La comida que no es el desayuno es una mala selección para ofrecer a los niños o a alguien con diabetes, así que tuvimos que comer mucho a pesar de ser pre-requisitos para las comidas.  La piscina era buena, pero las veces publicadas no se atendían a y nadie conocía las veces - y las reglas varían mucho.  Una vez en la piscina estaba limpia y caliente.  En general, en nuestra segunda visita - primero, mejor creo que quizá el período de Navidad no es un período familiar en el que pasar tiempo aquí.