I had a very pleasant stay at this hotel.
The restaurant was excellent, and every meal was delicious and well prepared.
The room was very clean, comfortable, and well maintained, which made it easy to relax.
Most of all, the staff were extremely friendly and attentive, always making me feel welcome.
Thanks to their hospitality, my stay was truly enjoyable, and I would definitely choose this hotel again in the future.
I stayed at the Royal Boutique Hotel in Kathmandu and had a very positive experience. The hotel’s location is excellent, particularly for those needing quick access to the airport.
One of the standout features was the complimentary airport pick-up and drop-off service. Both transfers were delivered smoothly and on time, which made my arrival and departure stress-free.
I recently stayed at Basera Boutique Hotel, and I have to say, it was a fantastic experience! This charming new hotel really captures the essence of Nepal with its lovely vibe. It’s super clean and conveniently located near all the main attractions.
One of the highlights for me was the pool—it was pristine and perfect for a refreshing dip. And don’t even get me started on the breakfast! There were so many delicious options to choose from, plus their coffee and beer on tap were a nice touch.
The staff went above and beyond to make our stay memorable. They helped us book taxis and even arranged airport pickups and drop-offs for our flights from Kathmandu. They also offered great recommendations for tours and places to explore.
Our room had an amazing view of the mountains, which was just the icing on the cake. I can’t wait to return to Basera Boutique Hotel on my next trip!
En nuestra tercera estancia, descubrimos que se estaban aprovechando de nosotros. La recepcionista alta del número 9 no nos asignó la habitación de la foto. La reservé por la vista de la pagoda desde la ventana, pero nos dio una habitación en la planta baja, con vistas a la sombra. Cuando discutí con ella, dijo que todas las habitaciones estaban ocupadas. Estábamos demasiado cansados para discutir mucho, así que nos quedamos de todos modos. Esa noche, le pedí dos veces que llamara un taxi para las 6 de la mañana siguiente, pidiendo específicamente uno más grande porque llevábamos mucho equipaje. Aceptó de inmediato y también le pidió que preparara el desayuno. Sin embargo, cuando llegamos a tiempo al día siguiente, el recepcionista dijo que nadie le había dicho que llamara un taxi y que tuvo que pedir uno en el acto, por no mencionar que solo había desayunado dos veces. Lógicamente, su servicio debería haber mejorado con el tiempo, pero fue todo lo contrario; quedamos muy decepcionados.
Hotel cerca de Thamel,KatmandúUn 100 % de los viajeros escogen esta zona
BBernard Voon2025.12.29
The hotel is conveniently situated right behind of the Garden of Dreams. Just a short walking distance to the busy Thamel area. The vicinity has convenience stores, cafes, eateries and pharmacy.
The room is quite small but it's alright for a short stay. The bed wasn't quite as comfortable as other hotels that I've stayed. Very basic fitness facility in the hotel, do wish that they would make the gym bigger and better equipped.
The breakfast buffet is good enough for some fuel before heading out to explore. Omelette could definitely be improved but I do like the mushrooms and bacon with my omelette. They also have a soup station which you can pick what you want to go into your soup. The soy latte was nicely done. Some day they serve the chocolate cake which is a must try.
Staffs are very well trained and speaks good english. I'd definitely recommend staying here for the value for money, fantastic location and good hospitality.
I had a pleasant stay at this hotel overall. The room was comfortable and spacious, with a cosy bed and modern amenities. The staff were friendly and helpful throughout my visit, making check-in and check-out smooth. The location was also convenient, close to shops and public transport.
There were a few small areas for improvement — housekeeping could be a bit more attentive, and the breakfast options were good but not exceptional. Still, it was a great stay and I would happily return.
Hotel cerca de Thamel,KatmandúUn 100 % de los viajeros escogen esta zona
UUsuario anónimo2026.01.22
I had a wonderful stay at this hotel during my trip to Nepal. The quality exceeded my expectations in every way. The room was spacious, comfortable, and impeccably clean, providing a perfect retreat after long days of exploring.
The location is absolutely fantastic – right in the city center, which made it incredibly convenient to walk around and shop for local goods in town. What I particularly loved was the proximity to several Chinese restaurants nearby, all offering delicious food at very reasonable prices.
The staff truly made our experience special. They were friendly. They were kind enough to store our luggage while we went on our EBC trek.
La habitación es espaciosa. El yoga matinal está incluido y el maestro de yoga masculino es fenomenal. La práctica de yoga está dentro del monasterio. La ubicación es otra ventaja. Es la distancia de caminar a la Boudha Stupa que me permite caminar allí algunas veces al día. Al mismo tiempo, está en un final tranquilo muerto. Por último, podría ser útil para algunos que desean desconectar digitalmente porque el wifi no funciona muy bien. Hay sólo un servidor situado cerca de la escalera en mi edificio. Si su habitación está lejos de ella, el señal es obviamente problemático.
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UUsuario invitadoLa habitación es espaciosa. El yoga matinal está incluido y el maestro de yoga masculino es fenomenal. La práctica de yoga está dentro del monasterio. La ubicación es otra ventaja. Es la distancia de caminar a la Boudha Stupa que me permite caminar allí algunas veces al día. Al mismo tiempo, está en un final tranquilo muerto. Por último, podría ser útil para algunos que desean desconectar digitalmente porque el wifi no funciona muy bien. Hay sólo un servidor situado cerca de la escalera en mi edificio. Si su habitación está lejos de ella, el señal es obviamente problemático.
UUsuario invitadoProbably the most hospitable experience I’ve felt in a long time at a hotel while traveling out of country. Felt like I was their relative living in their home.
UUsuario invitadoThe room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it.
Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out.
At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service!
Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on.
I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw!
Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome.
All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return.
As for the unused cocktail coupon, I still have it. Any takers?
UUsuario invitadoОтличный отель, расположение в самом центре, но в глубине улицы, поэтому шума с улицы не было. При этом слышимость из коридора довольно высокая, но в номере есть беруши.
Очень чисто, полотенца, халаты, постельное белье - все идеально белое. Воды в номер дают очень много, это плюс.
Завтрак на 12 этаже с панорамным видом, красиво, приятно. Завтрак в целом нормальный, кофе неплохой, но выпечка так себе, среднего качества.
Персонал милейший, очень вежливые и приветливые.
Вообще забронировала этот отель в первую очередь из-за традиционного непальского стиля и не пожалела - внутри красиво и приятно.
UUsuario invitadoWe knew the service would be good as soon as we booked, and within hours we received a welcome email, listing the ways we could contact them if we needed to.
On the pick up at the airport, they were speedy and efficient and the taxi ride only took us 20 minutes with traffic.
As we walked through the door we were blown away by the interior decoration, only then to find that hotel had been a former palace!
Historic artifacts and pictures were strewn through the hallways and the outside only matched the royal feel with perfection.
We stayed in the royal suite, with a big bed and balcony. The staff were great, the breakfast was standard for off peak times and although the location isn't in the depth of Thamel, the area most will go out for eating and drinking, it was within 30 minutes drive of most landmarks and as it was the ambassedy/ office worker area, there was a nice vibe.
There were some things that can't be controlled. The hotel did a good job of providing heat as the weather in February is still chilly.
The pollution was real. Especially as you walk nearer the streets, something to think about if you are sensitive to this. Apart from that, It was all really wonderful. Niraj Yadav the receptionist and the team, we thank you dearly.
UUsuario invitadoI stayed for 2 nights, it didn't feel safe for me as a solo woman traveller. One the first night around 11pm there were 3-4 men shouting and laughing and knocked my door. I was scared and called the reception. The phone wire was not connected to the phone, i have to hold it tight to the phone while i was speaking. It was a terrifying experience. When in emergency even the phone wasn't working! the receptionist took 30 min to for the men to calm down. The next day morning the receptionist told me they men moved out. But i saw them in the evening in the hotel. Didn't feel safe. Again, the men, shouting and aloud. Still i couldn't sleep there, awake whole two nights i stayed there, didn't feel safe. The place was clean. Location was good.
BBernard VoonThe hotel is conveniently situated right behind of the Garden of Dreams. Just a short walking distance to the busy Thamel area. The vicinity has convenience stores, cafes, eateries and pharmacy.
The room is quite small but it's alright for a short stay. The bed wasn't quite as comfortable as other hotels that I've stayed. Very basic fitness facility in the hotel, do wish that they would make the gym bigger and better equipped.
The breakfast buffet is good enough for some fuel before heading out to explore. Omelette could definitely be improved but I do like the mushrooms and bacon with my omelette. They also have a soup station which you can pick what you want to go into your soup. The soy latte was nicely done. Some day they serve the chocolate cake which is a must try.
Staffs are very well trained and speaks good english. I'd definitely recommend staying here for the value for money, fantastic location and good hospitality.
XXUENANEn el camino de Kadu a Chitwan, nos hemos estado contactando con el hotel a través del servicio de atención al cliente de Ctrip para que nos recoja cuando llegamos, pero el hotel no se ha puesto en contacto con el servicio al cliente. No esperaba que tan pronto como llegó el autobús, el conductor arreglado por el hotel estuviera esperando. Es fijo, debe ser que el hotel tomará la iniciativa de ir a la estación a recoger y dejar de acuerdo a la ocupación y horario del bus. El hotel es relativamente bueno en el área local. Hay hermosos jardines y villas independientes. Las habitaciones también están decoradas con características especiales. Son limpios e higiénicos. El personal es muy entusiasta. Ellos harán todo lo posible para ayudarlo si tiene algún problema. Personalmente, creo que el precio de las diversas actividades que ofrece el hotel en Chitwan es razonable, por lo que es posible y conveniente reservar en el hotel. Hay algunos aldeanos alrededor del hotel, no lejos del río. Puede visitarlo o dar un paseo en su tiempo libre. Hay un mercado bullicioso a unos tres kilómetros del hotel. Puedes tomar un taxi para comer. . Si comes en el hotel, el precio no es barato, ¡pero el sabor es realmente increíble!
UUsuario invitadoHoy es mi último día en este hotel. Mis amigos se fueron a otra ciudad a escalar montañas, dejándome solo en el hotel. Desayuné solo esta mañana, disfrutando del paisaje y charlando con el personal del hotel; todos fueron increíblemente amables y acogedores.
Lo que más quiero destacar es la ubicación y el entorno; ¡es absolutamente perfecto! Si estás planeando un viaje, no dudes en visitarlo antes de decidirte. Sin duda, volveré a elegir este hotel la próxima vez que esté en Nepal.
También miré otros hoteles en la zona, pero la ubicación y el entorno siempre son mis principales prioridades. Esta fue la mejor opción para mí. Claro que cada persona tiene sus preferencias de alojamiento, pero para mí, ¡la experiencia aquí fue realmente fantástica!
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