⭐⭐⭐⭐☆ (4/5)
Comfortable Stay and Great Location
I stayed at the Holiday Inn Taunton and had a very comfortable experience. The hotel is easy to access, just off the M5, which made it a convenient base for exploring Somerset or stopping over during a longer journey.
The room was clean and quiet, with everything I needed — a comfy bed, a good shower, and a desk area. Wi-Fi worked well, and I appreciated the tea/coffee station. While the decor is slightly dated in some areas, everything was well-maintained.
Staff were friendly, helpful, and professional from check-in to check-out. The breakfast had a good variety of hot and cold options, and the restaurant had a nice relaxed atmosphere in the evening too.
Great location, staff were fantastic and breakfast was due to finish at 9.30 and because it was busy they kept it going until everyone had a chance to eat
Well done to the team
Easy to find.
Easy and smooth check in process.
Lovely decor.
Lift to all floors.
Large rooms.
Tea and coffee facilities in the room.
Hairdryer and iron available.
Great view over looking the city.
Fab breakfast.
Lovely staff.
Only complaint was the shower wasn't as powerful as we would of liked and the floorboards were very creaky so we could hear the people above at night and also when they ran their taps.
£15 per night to park our vehicle.
Fast and effective check out.
Very knowledgeable and helpful staff.
First stay here and will definitely return. 3rd stay at a Mercure brand hotel and cannot fault any!
Bridgewater is a pleasant town with plenty of places to enjoy and pass the time. The hotel is spotlessly clean, rooms are very nice with excellent air conditioning if you need it! Comfortable beds, all mod cons including Samsung TV, USB sockets by the beds, ambient lighting, storage well thought out, small fridge, room service, fabulous bathrooms with waterfall shower and lovely extras such as decent shower wash and hair wash, make up/shaving mirror with lighting. Very secure hotel with 24 hour reception and lift only operable with key cards.
Didn't try the hotel restaurant but judging by the volume of people eating there I'd assume very good!
Nothing to fault!
Special thanks to Manager Emilia and the team at Holiday Express for making our stay wonderful. The hotel was spotless, the breakfast was excellent with plenty of choice, and the price was very reasonable. It’s a great place for families – our kids loved the swimming pool – and the bar was a nice extra for relaxing in the evening. Highly recommended and we’ll definitely return!
It was a very special reunion for a group of nurses celebrating 50 years since we started our course in May 1975. In those days this hotel was a nurse's home and we all lived here for around 18 months. We had booked lunch,the food was lovely and the service was amazing. We so enjoyed our stay, 5 of us stayed for one or two nights. So beautiful and peaceful, couldn't have been better. Benice organised things for us, highly recommend her if you are booking an event.
I stayed at the most beautiful place yesterday — it truly exceeded my expectations. Although it’s in a slightly remote location, that actually added to the charm. The surroundings were stunning and peaceful, making it the perfect escape from the city. The service was absolutely five-star; everything was spotless and thoughtfully designed. Even the bathroom had massage features, which was such a luxurious touch. Every detail made me feel completely relaxed and taken care of. If you're looking for a hidden gem that offers both beauty and comfort, this place is 100% worth the visit.
El desayuno es bueno con una variedad de opciones para combinar. Somos tres personas, elegimos una habitación familiar, una cama grande y una cama pequeña, que nos queda bien. El hotel está a la entrada del pueblo, el pueblo es muy tranquilo, hay un outlet a gran escala, puedes ir de compras si tienes tiempo.
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8.4/10
Muy bueno
UUsuario invitadoThe hotel had great location and tasty breakfast. The room was nice and good toilet. Great room service for bringing your delivered food to your room for you. However the staff needs to improve their communication skill and knowledge. I was told that I could buy breakfast prior to the day I want the breakfast and I didn’t have to book a time slot. However when I wanted to check out I was told that I was charged the price of the breakfast that is bought on the day, not the day prior. I later talked to the staff and they understood their staffs mistake. The hotel doesn’t have dinner service I was told.
LLiam and JennyAttended on Tuesday 27th Feb. Paid a little extra for room with a bath as like the couple ****** we are, we wanted a bath in Bath. My wife's first time ever visiting here. The hotel is a lovely setting, there is history here and all the staff have been wonderful. Close to the station, literally in front of it, and close to everything. Had the great pleasure of having many encounters with Tim, one of the reception staff and I believe concierges. Super pleasant and always helpful.
We had breakfast included and after having that this morning can honestly say it's bang for your buck, with hot food to order including steak and eggs, (best steak my wife has had in the UK), a breakfast grill and a selection of others plus a typical selection of baked goods and fruits. The bar is pleasant and we enjoyed drinks last night before heading up to our room. Strawberry daiquiri we have had many times but the Amaretto sour was an interesting twist with a strong lemon zest.
The only downside to the visit would be the bath/shower experience. Lukewarm bath and cold shower when we attempted it last night. This morning we got hot water for a total of ten mins to share before it went cold again. Not the worst thing all in all but a downside considering the extra pricing for a bathtub room. I was however assured that had I brought it to the desks attention I would have been assisted and I had just done the British thing of not wanting to fuss.
One last perk that made an impact to me; free luggage storage. We checked out early so we could make the best of our time exploring Bath before we ride home. We were offered free luggage storage for even after we checked out so we could come back in quick before our train at 3pm and grab our bags and go, no extra charge. Fantastically useful as the Abbey tour does not allow luggage inside and we wanted to go.
Anyway, thank you to Tim and all the staff at The Royal for making us feel welcomed and our time there special, we will definitely be coming back someday soon and will stay again. - Liam and Jenny Stephenson, Room 109.
Date of stay: February 2024
UUsuario invitadoEasy to find.
Easy and smooth check in process.
Lovely decor.
Lift to all floors.
Large rooms.
Tea and coffee facilities in the room.
Hairdryer and iron available.
Great view over looking the city.
Fab breakfast.
Lovely staff.
Only complaint was the shower wasn't as powerful as we would of liked and the floorboards were very creaky so we could hear the people above at night and also when they ran their taps.
£15 per night to park our vehicle.
Fast and effective check out.
Very knowledgeable and helpful staff.
UUsuario invitadoIt was a very special reunion for a group of nurses celebrating 50 years since we started our course in May 1975. In those days this hotel was a nurse's home and we all lived here for around 18 months. We had booked lunch,the food was lovely and the service was amazing. We so enjoyed our stay, 5 of us stayed for one or two nights. So beautiful and peaceful, couldn't have been better. Benice organised things for us, highly recommend her if you are booking an event.
KKenma⭐⭐⭐⭐☆ (4/5)
Comfortable Stay and Great Location
I stayed at the Holiday Inn Taunton and had a very comfortable experience. The hotel is easy to access, just off the M5, which made it a convenient base for exploring Somerset or stopping over during a longer journey.
The room was clean and quiet, with everything I needed — a comfy bed, a good shower, and a desk area. Wi-Fi worked well, and I appreciated the tea/coffee station. While the decor is slightly dated in some areas, everything was well-maintained.
Staff were friendly, helpful, and professional from check-in to check-out. The breakfast had a good variety of hot and cold options, and the restaurant had a nice relaxed atmosphere in the evening too.
UUsuario invitadoWe booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.
When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.
We then had some lunch in the spa cafe. Food was ok. Service was terrible.
We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.
We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.
We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.
We skipped breakfast that we paid for on the second day.
We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.
Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.
I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.
UUsuario invitadoGreat location, staff were fantastic and breakfast was due to finish at 9.30 and because it was busy they kept it going until everyone had a chance to eat
Well done to the team
KKazovnThis is a bit out of the way but OK if you are touring the area. A rather faded Edwardian large hotel that is in need of a bit of renovation and redecoration to bring it up to standard. Our room was a bit small and showing its age. The staff were friendly
UUsuario invitadoThe hotel is attractive and full of charm, with a pleasant aspect facing the church, however, the surrounding area of Bridgwater is rather run down. Staff were very efficient and checked us in quickly and efficiently. Unfortunately, we didn't get to try the restaurant as it was closed due to it being Father's Day. Our room was ok, and had a large bathroom with both shower and separate bath. There was plenty of hot water available, but aware that it was almost scalding when allowed to run without cold added. The bed was comfortable and the room well equipped with tea facilities, ironing board and iron and hair dryer. Due to the age of the building, there was a lot of noise from residents walking around in the rooms above ours, but it wasn't too obtrusive. Breakfast was very good with a choice of full English or continental and my gluten allergy was catered for. If you need to stay in Bridgwater, then I would recommend The Old Vicarage, but we would probably look in the villages further out of the town in future.
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