The definite highlight was the spa area with the outdoor bath overlooking the city. The amenities were very plenty and the staff was extremely helpful. The location is convenient but there was no direct on site parking available (but discounted parking for near public parking). Everything was great but there were security cameras in the changing rooms and spa areas which one might find a bit strange or uncomfortable.
Designed hotel i love bamboo structure. Location was in the small alley no parking at the hotel but they have partner parking that can get the discount when you stay at the hotel (600yen per night). Staff was very helpful. The amenities space is amazing, public bath on 14F and rooftop pool. Hotel has free yukata rental( it was beautiful dress)
Hotel Oita: Hotel Artístico Oita
Servicios de personal:
Actitud positiva, buena, tanto hombres como mujeres saludan a las personas con una sonrisa👍👍👍
hotel:
1. Problema de estacionamiento: Por alguna razón, no pude estacionar en el estacionamiento interno del hotel. Tuve que aparcar en el aparcamiento diagonalmente enfrente del hotel, lo que me costó 900 yenes.
2. Copa de champán o café gratis por persona, el champán es bueno👍.
3. Hay muchos restaurantes deliciosos alrededor del hotel, como Jia Niu 🐮👍👍👍
Habitación:
El aspecto general es antiguo y carece de mantenimiento;
Había pelo en el lavabo y había varios bordes negros en las paredes del baño;
La alfombra estaba muy sucia;
Había muchas manchas negras en la mesa y en las sábanas, pero por suerte tenía mis propias sábanas desechables;
Personalmente, creo que quedarse una noche es apenas aceptable, y quedarse más de una noche sería un poco incómodo.
Reviews often mention dust - this is true, unfortunately. Perhaps the reason is that the rooms are cleaned by old people, and they simply do not have time to do everything. When entering the room, we felt stuffy smell of dusty carpets. I took a rag and wiped all the carpets from dust to make it fresher.
It is also inconvenient that the dryer in the laundry room does not dry things after washing even in two drying cycles. If you load a full tank, keep this in mind. We had to hang things all over the room.
The reusable indoor slippers were torn.
Apart from this, everything is fine. The hotel is located 10 minutes walk from the station along the main street - easy to find. On the first floor you can take necessary amenities of high quality for free.
The room with two beds is small, the suitcase can only be opened close to the door.
Hoteles en Prefectura de ŌitaUn 99.6 % de los viajeros escogen esta zona
UUsuario invitado2025.08.31
경치가 좋습니다. 역에서 오는 길은 평지구요. 온천 개인 대여시간이 있어 프라이빗하게 즐기실 수 있습니다. 기본적으로 유카타를 제공해주시기 때문에 좋은 경험이 됩니다. 객실도 넓고 깔끔했습니다. 조식이 정말 맛있었어요. 다만 오후 9시부터는 주변 상점들이 대부분 닫습니다. 걸어서 왔다갔다 하시기엔 다리도 아프고 조명도 없어서 앵간하면 숙소에서 쉬시는 것을 추천드립니다. 저녁에 아쉬워서 혼술하러 나갔다가 힘들어 죽는 줄 알았습니다. 위치도 위로는 킨린호, 아래는 우나기히메 등이 있습니다. 먼저 우나기히메 신사를 찍고, 부산지로 향한 후, 킨린호와 텐소 신사를 보시면 역으로 가는 길에 번화가가 쭉 놓여집니다. 다음엔 유후인 좌측을 가볼까 싶네요. 2박3일간 많은 곳을 압축하다 보니 시간이 부족해 아쉬웠습니다. 첫 날 유후인 좌측을 보시고, 히카리노이에에서 묵은 뒤 우측을 본 후, 실키로드를 따라 벳푸로 넘어가면 제법 괜찮을 듯 합니다.
I stayed in Beppu for 4 nights, trying different onsens at different hotels.Tsuruta was my last Beppu hotel. Although the room i stayed in is rather dated and items worn out, all necessary equipment are working very well, i stayed at a newer 4.5 star hotel prior and the air-conditioner, hair dryer and toilet exhaust were noisy and faulty, while in the older Tsuruta where everything works well! This don't judge a book by its cover, older hotels is just as good! I've attached a photo of the park and harbour view from my room at Tsuruta.
Location is near Beppu station.
Car parking was next to it, controlled by lift. Meaning park and the car was lifted in a building. Charged per daily and could retrieve car anytime.
7 private Onsen rooms, need to queue to use during evening. One or 2 was empty during afternoon.
Complimentary ramen in soya sauce broth from 10-11pm, if missed it, take the house brand instant noodle cup from reception.
Remember to take the complimentary Yakult from 6-10am. Coffee and matcha machine in lobby.
Remove shoes at lobby and roll luggages over a wet mat. Bare foot or socks provided throughout hotel, even at restaurant. Didn’t try the breakfast and dinner.
Typical Japanese hard mattress and pillows.
Good for families or friends up to 4 per room.
Era un hotel muy bonito. Había dos ascensores y cada uno tenía una pantalla para que pudieras ver en qué piso estabas, lo que me pareció muy agradable. Era un hotel muy grande e impresionante. Vendré a Oita de nuevo.
I loved it, its a big room, by Japanese standard, I liked it so much that I extended my stay from 3 to 4 nights and on hind sight should have stayed 2 more nights in Oita. Quick 12 min walk to Oita train station and buses, I like Oita where its just 1- 3 stops to Beppu and its quite relaxing compared to Tokyo and Osaka. I will stay at Forza again.
Fabuloso
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9.3/10
Fabuloso
AAY AdventureStayed here for 2 nights. Great location and cosy hotel. Hot bath is nice, there's an outdoor and indoor pool. Love the free soba offered at night, is delicious. The room size is decent. Nice cafe and restaurants nearby.
CChin Yee MelvynThe Grand Mercure Beppu Bay Resort offers spacious, clean rooms and excellent service, with staff who communicate well in English. The lounge is a highlight, providing complimentary snacks and drinks, including alcohol, though seating can be limited during busy times. Breakfast was average and could be improved, especially considering the price.
The hotel’s location is a bit far from Beppu downtown, which may be inconvenient for those wanting frequent city access. Parking spaces are also limited, which can cause some difficulty if returning late at night. Despite these drawbacks, the overall stay was enjoyable, thanks to the comfortable rooms and attentive staff.
UUsuario invitadoI recently stayed at a hotel booked through Trip.com, and while the location, cleanliness, and facilities were quite nice, I had a very disappointing experience with the service provided by the hotel staff.
When I booked the hotel, the description on Trip.com (in Korean) clearly indicated that the room would have two beds and two floor beds. However, upon arrival, we found that the room only had two beds and one floor bed. When I brought this discrepancy to the attention of the hotel staff, they informed me that we would need to pay extra for an additional floor bed. They explained that the description in the itinerary merely indicated the maximum capacity of the room and that, since we had booked meals for only three people (breakfast and dinner), we could not receive an extra floor bed at no charge. I opted for the three-person meal plan because one of my family members is a five-year-old child who does not eat much, and I wanted to avoid unnecessary food waste.
I understand that interpretations of the itinerary may vary, but the attitude of the hotel staff was unacceptable. During my communication with them, I was put on hold for five minutes, only to be told that there was nothing they could do. After urging them to adhere to the terms of the itinerary, I was placed on hold again for ten minutes. Unfortunately, I had to hang up as it was time for dinner, and the hotel did not follow up with any response after I returned.
This experience significantly affected my family's mood, and what was supposed to be a pleasant stay turned into a frustrating ordeal. I hope that Trip.com can address this issue to prevent future guests from having similar experiences.
UUsuario anónimogood value for money! would definitely stay again
location: it's relatively further from the station , around a 8-10min walk. there is a 7-11 just around the corner
room: my room came without a bathroom but for the ladies are 3 cubicles shared among the 7 mix gendered guests on the floor. i did not have to wait in line at all. there was more than enough space in the room to open my suitcase wide and still feel comfortable. bed and pillow was a bit hard though, and you can hear anyone talking loudly downstairs outside the building as the room is on 2nd floor, tho that doesnt happen very often.
food: amazing balanced breakfast that changes everyday - really delicious!
onsen: the one on 2F was smaller than 1F, but very good and comfortable. clean too. you can book a private onsen room for 500yen (50mins)
staff: all of them were super friendly, helpful and made me feel welcome. there are english-proficient staff available 24H as well :)
UUsuario invitadoExperiencia sorprendente ✨ Bienvenida caliente por la Sra. West River. Durante su estancia también la saludó. Explica claramente las instalaciones del hotel en su conjunto y introduce características del hotel. Que me hizo sentir cómodo. Gracias. Definitivamente volveré de nuevo
UUsuario invitadoWhat a pleasant surprise. Rex Hotel Beppu , from entering the hotel til the end (luggage pickup) the experience we had here was beyond excellent. I will bring my family here next time. 😃
UUsuario invitadoLa ubicación es buena, y me gusta el estilo japonés, y está muy bien, a unos 5 minutos a pie de la calle principal.
La gente no puede hablar otras lenguas, pero japoneses usamos Google Translate que funcionó bien.
CchoiAs a brand the room was good, location close to the station, free breakfast … the thing I got so upset was after 10am the hotel switched off the WiFi , I expected more from Tokyo-inn !!! Atleast inform customers ahead, I deleted my offline map thinking I can resize and download a new one , the staff was only doing they job but I wasted 45min where it should have taken a min , it was a joke !!
2203989****Un hotel de aguas termales muy cerca de la estación de Beppu. El anexo es económico y la habitación es pequeña. Sin embargo, puede disfrutar de las instalaciones termales en la azotea del edificio principal. Es necesario llevar traje de baño para acceder a la piscina de la azotea, sobre las aguas termales. Si desea acceder a la piscina exterior y a la piscina termal, recuerde traer traje de baño. Las aguas termales son muy cómodas. Un hotel en el que vale la pena alojarse.
UUsuario invitadoEl hotel está a sólo 10 minutos de la estación de tren JR. Hay aparcamiento gratuito para vehículos autónomos. Se tarda unos diez minutos en caminar hasta la calle más transitada y entre 15 y 20 minutos hasta el lago Jinlin. Las habitaciones de estilo japonés del hotel son bastante amplias y cuentan con baño adjunto, pero no hay servicio de restaurante. La actitud de servicio del personal es muy buena y hay un baño grande. En general, ¡la relación precio/rendimiento es bastante buena!
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