Gracias por su excelente servicio y hospitalidad.
Solo tengo elogios para este magnífico hotel.
La ubicación, los servicios y la experiencia fueron excelentes. El personal fue muy amable y nos ayudó mucho a organizar un magnífico darshan y puja en el Templo del Señor Padmanabha Swami.
Mención especial para el gerente y el equipo de relaciones públicas. El Sr. Pramod merece una mención especial.
En general, una experiencia fantástica.
always a good place to stay...
staff are well trained with excellent services
the only thing that might to improve is their morning breakfast might be good to have more intercontinental choices instead of 90% of south kerala food... can always go to YouTube and check it out some of the good Asians and intercontinental food.
The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff were very helpful.
Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout.
Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?
I had a wonderful stay at Inda Hotel. The staff was incredibly friendly and helpful. The rooms were well-maintained, neat, and clean, and the breakfast was delicious. Highly recommend
SAJ resort is an excellent hotel right next to the airport if you wanna dive head first into the essence of Kerala.
Even though not as fancy as the Taj or the Marriot, it still provides a five star experience while being designed in such a beautiful way that you feel like you are in a quiet village and not a resort.
The rooms that wrap around the large pool is so calming and not even once during my stay was I disturbed by the airport which is right next door.
The staff are very professional and will help you in any way they can. They also take suggestions and requests at heart.
The high tea that is provided every evening from 4-5 is exceptional.
Overall, I am very happy with my stay there and would definitely be back.
Fabuloso
44 valoraciones
9,1/10
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7.5/10
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
UUsuario invitadoI was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in. They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!
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