I could say that this hotel need renovation
The location, facilities and aminities are good
But the room so old and a bit creepy
Ahha~ i found cockroaches in the room and toilet-.-
Disappointed for 5 stars hotel
The receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
The Club room is vwry huge the bath rub is awesome ...everything is perfecto
Plus the brrakfast OMG U can find all Palembang dishes here let say kue jam 8,lupis ,buhur sumsum,pempek,lontong sumthing and the International bfast also yum
Stains exists on freshly washed bed sheets. The hotel's laundry somehow couldn't get rid of such stains leading to perception of unwashed / unchanged bedsheets
Bath towels have fermented smell like they have not been sunned / dried enough after washing
Strength : reasonable price, delicious breakfast, room service also great, kindness, near from downtown or airport
Weakness : can be noisy because of other guests and music, a little messy(but bearable)
Location superb, close to main road, close to many malls and markets. Downside only room not really big compare to other hotels in palembang area. If you travel with kids can be quite hassle
Cukup nyaman dan dekat dengan pusat kota, mohon untuk tingkatkan kebersihan kamar dan fasilitas seperti handuk agar tdk menggunakan handuk yg sudah sobek tdk layak pakai .
Bueno
32 valoraciones
7.8/10
Precio desde
280 TRY
por noche
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8.9/10
Muy bueno
UUsuario invitadoNovotel Palembang is easily one of the best 5-star hotels in Palembang! Its prime central location makes it a perfect base for exploring the city, with easy access to attractions and business districts.
The spacious rooms are modern and comfortable, ensuring a relaxing stay. Food lovers will be delighted—the dining options here are delicious, offering a mix of local and international flavors.
While the price point is slightly on the higher side, the quality of service, amenities, and overall experience makes it worth every penny. Highly recommended, and I’d definitely choose Novotel again on my next trip to Palembang!
Novotel Palembang adalah salah satu hotel bintang 5 terbaik di Palembang! Lokasinya strategis di pusat kota, dekat dengan tempat wisata dan pusat bisnis.
Kamarnya luas dan nyaman, cocok untuk relaksasi. Makanannya juga lezat, dengan pilihan hidangan lokal maupun internasional.
Meski harganya sedikit premium, pelayanan dan fasilitasnya sepadan dengan kualitasnya. Sangat direkomendasikan—pasti akan menginap lagi di sini kalau ke Palembang!
RRanopThe hotel is a bit far from the city center, but I chose it because it’s conveniently located near my workplace. I was really impressed with the cleanliness, comfort, and service. Everything was excellent. The amenities were complete, the staff were attentive, and the overall experience truly felt like a genuine five-star stay.
However, I was a bit surprised to learn that a deposit of Rp500,000 per room was required upon check-in, as this information was not mentioned on Trip.com. It would be helpful if this detail were clearly stated in advance for guests’ convenience.
Even though it’s not right in the heart of the city, transportation is easy since online taxis are readily available. Getting to the city center or exploring nearby attractions was no problem at all. Overall, it was a pleasant and comfortable stay. Definitely a hotel I’d consider returning to.
RRiany MutiaraThe Club room is vwry huge the bath rub is awesome ...everything is perfecto
Plus the brrakfast OMG U can find all Palembang dishes here let say kue jam 8,lupis ,buhur sumsum,pempek,lontong sumthing and the International bfast also yum
UUsuario invitadoHarper Palembang is a solid choice for business travelers seeking comfort and convenience. The hotel offers clean, well-equipped rooms and a strategic location, making it easy to reach offices or meeting spots.
While it’s a mid-level hotel, the service is efficient, and the facilities meet essential needs—perfect for a hassle-free work stay. Would recommend for those prioritizing value, cleanliness, and location over luxury.
Harper Palembang adalah pilihan tepat untuk perjalanan bisnis. Kamarnya bersih dan nyaman, lokasinya strategis, dan aksesnya mudah ke pusat kota atau kantor.
Sebagai hotel mid-level, pelayanannya baik dengan fasilitas yang memadai. Cocok untuk yang mencari akomodasi praktis tanpa perlu kemewahan. Direkomendasikan!
WwikcantikKamarnya nyaman sih, cuma bermasalah sama pintu yg susah dibuka karena harus manggil housekeeping dan kamar mandinya agak kurang karna air disalur pembuangan lama turun jadi agak becek dan basah banget
TThrzDJLocation superb, close to main road, close to many malls and markets. Downside only room not really big compare to other hotels in palembang area. If you travel with kids can be quite hassle
TTriphollicI could say that this hotel need renovation
The location, facilities and aminities are good
But the room so old and a bit creepy
Ahha~ i found cockroaches in the room and toilet-.-
Disappointed for 5 stars hotel
UUsuario anónimoThe receptionist is professional by providing facilities information. The room is far from the escalator. I need to arrive my room with 4 turns….(Maybe my room type is located there.) The room is spacious. Some stains are spotted on the linens including bed sheet cover and duvet cover. As I just stay for one night, this won’t be a big issue to me. The pillow are too high to sleep and I use a towel instead.
LliliycBooked from Trip is cheaper than booking directly from hotel. We got problems initially but the management solved it quickly. Staff are friendly, particularly Mr Febri and few staff from the housekeeping.
Room was clean. Amenities are standard. There is no hairdryer, you need to request it.
It’s previously named Grand Zuri. However, it’s still well maintained. Even though some moulds are seen in the bathroom.
Breakfast is standard, nothing fancy. Perhaps eat local foods are cheaper and nicer.
Bought hot Americano and Cappuccino, they were good!!
PPenikmat JalananI stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.
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