Alden Suite Hotel Splügenschloss Zurich

服務很好，地點有一點偏，出去要坐車，幫我們升級到高級房間，服務不錯，照片是附近的景觀。

幫老闆預訂的，他覺得還行

還不錯，給客人訂的，比較滿意

We had a fantastic stay at the Alden Suites. We loved our suite. It had oodles of storage, a large bedroom, a very large and a small bathroom, and a separate seating area with a dining table. Internet services was fast and reliable. The rooms were clean, the beds comfortable, and the service by hotel staff was exemplary. The only issues we had with our room were: it was a little too warm at night for my wife (which is a chronic issue ... even at home), and the knob that controlled the shower temperature was a bit finicky. Tiny adjustments needed to be made to keep you from getting scalded or hit with ice cold water. We eventually figured it out, but it is a bit of a process. Older reviews will mention that there is only breakfast and that it was just OK. The Alden has re-opened their restaurant recently after being closed due to Covid. It is now under the guidance of Executive Chef Martin, who is working hard to make a name for the hotel and its food. We were not disappointed. We had made reservations at a couple of other places so we only ate dinner there once. However, after being out traveling all day, we returned late one night and just HAD to have another one of his deserts: a strawberry-rhubarb compote with vanilla ice cream. Delicious! The breakfast menu is extensive. In addition to the breakfast bar that has fresh croissants, juices, vegetables and pastries, there is a great menu to order from which provides choices from traditional Swiss muesli, to scrambled eggs, bacon, eggs benedict, eggs Florentine, and more. I have to mention the server we had for breakfast each day. Hadia comes to the job with a smile on her face, a cheerful "good morning" and a desire to provide whatever will make you happy if it's available. She was such a delight, we wanted to take her home. When we did eat dinner there, a member of our party needed to eat gluten free. After telling the dining room manager this, it wasn't long before Chef Martin was at our table, helping our friend work through the menu and describe which meals were already gluten free and which could possibly be adapted. His suggestions were greatly appreciated. The entire staff is awesome and can't do enough for you. We would go back in a heartbeat.

Excellent hotel and service. Old school, proper hotel, absolutely nothing to complain about, five stars. Room perfect, food great and staff brilliant. Bed super comfy and everything clean and immaculate, central location too. We stayed on business 4 rooms and all loved it. Good value for five star in Zurich. Highly recommend.

A perfectly adequate hotel. Not what I would call 5 stars. The hotel bar/restaurant were rarely staffed. A very small elevator would bring you to the level of your room. Barely big enough for two people. The room was huge, but mostly unused space. You can tell it’s a very old, historic building. Climate control in the room was not clear. A 55CHF HALF bottle of champagne was in the mini fridge but there was no indication of price until check out. I didn’t get the wow factor for the price and star rating.

Architecturally, speaking, a gorgeous hotel, with large spacious rooms and amenities. The staff members were extremely polite and helpful.

Staff were fabulous,upgraded to superior suite, very beautiful and spacey with nice balcony,about 15 minutes walking from old town.