York House Hotel

Staying Here on a regular basis ' Absolutely fantastic service and pleasantly greeted by the Manager Room was excellent Great location Warm and cosy. Highly recommended Thanks 'From Mark Barnett

We celebrated our fortieth birthday party yesterday at the hotel, in their upstairs function room. I was a little bit wary to begin with because I'd seen a few bad reviews on here but I asked the events manager (Layla) about this when we came to look round. She explained that someone else had been organising the events at the hotel previously, but the hotel and No Manches were taking over the events organisation and she would make sure we were pleased. She was absolutely right. From the planning and organisation to the party on the night, nothing was too much trouble for them. All dietary needs were catered for in an extremely thoughtful and caring way, which was particularly important because one of our guests has coeliac disease. The food on the night was lovely and there was loads of it. Guests commented on how nice the food was, which was great to hear. The room had been dressed beautifully when we arrived and they'd put chair covers and cloths on the tables like they would for a wedding. When we arrived and the table layout wasn't quite what we had expected, the staff were so helpful and made changes immediately with no fuss so that it was all sorted before the guests started arriving. Nothing was too much trouble and every member of staff was accommodating and friendly. One member of staff even helped us out to the car with our gifts and they were calling out "Happy birthday" to us as we were leaving. I would recommend York House Hotel for events, they were brilliant!

I'll start with the positives: the room was lovely and the bed was wonderfully soft and comfortable. The bathroom was nice too, and the location was ideal. However, my husband and I feel extremely let down by the lack of breakfast and customer service. When my husband booked the hotel through bookings.com, we did so because breakfast was included. The hotel's actual website also says breakfast is included. When we came down at the specified time, the door to the restaurant was locked. We asked the man at reception about breakfast and he just said "no". When my husband said the website needs updating, he still replied with "no". He was very dismissive and unapologetic. If we had known they weren't serving breakfast we would have booked elsewhere. As a result, our holiday was more than we budgeted for. That, plus the lack of professionalism, left a bad taste in our mouths. Why work in hospitality with that sort of attitude? We both feel very ripped off and disappointed. It's a shame as the hotel was otherwise lovely.

The room it's self was great. Super comfy bed and great location. When booking, the website said "all rooms include breakfast" no food is available on site at all let alone breakfast. When asking the receptionist about this I was simply told "no" and treated with contempt. Rude and unhelpful.

This weekend 5th August 2023. York House Hotel hosted our Daughter's Wedding. We cannot recommend them enough. From all the assistance they gave in the running up to the day to the day itself they were so helpful, friendly and professional. The food was absolutely amazing, every guest commented on the quality and size if the portions. We could not have had a better meal in a Michelin restaurant. All the staff were extremely attentive without being overbearing. Guests bedrooms were furnished with extra touched such as white roses on the bed which were most welcoming. All we can say is 5 star review all the way. Sam & Iain Williamson - August 2023

Such a beautiful room. Very friendly helpful staff. I would return as the location is perfect for Theatre Royal and Art House. The views of town and countryside a delight with spectacular sunsets. Sleeping in a four poster bed just an added bit of luxury.

If you’re coming to Wakefield and weighing up your options for accommodation, I would definitely stay here. Ok - it’s a little shabby around the edges, but it has a lovely old building character and the staff was lovely. My room was amazing! Big room, four poster bed and chandelier 😄. Was not expecting that. Comfy bed too (most important for me when stopping for work). It also had a fridge. Also nice when you want to have real milk and wine for the evening.

Stayed here for 1 night , for wifes birthday saturday.....lovely stay. Good price...room was adequote for our 1 night stay..bed was super soft slept very well.. Clean hotel., peice for 1 night stay was good . Will dwfinitly stay here again...

Where to start I went to my best friends wedding to which I was shocked at the quality of the curled up sandwiches which was for on a t stand to share around 6 people and the 4 cake slices 2 brownie squares and 4 cup cakes the hole lot looked lost although the cake looked fab Then on going to the bar in the function room to find the fosters was off and the other lager being £6 and watered down.on going to the gents to find a 6ft window open for all to see you going to the toilet. 2 of the guest booked a bed and breakfast to then be told there was no breakfast but was not given a discount to compensate the missing breakfast Another guest was accedentley charged for someone else’s room and when called up to question it he was called stupid and told tuff Shocking hotel , sorry bed no breakfast , overcharged ,gone off snap poor service and customer service stay away which is a real shame as it looks really nice place but like they say about a book cover looks nice but until you read the story you are in the unknown