GranSerena Hotel

Or on stay was amazing. Really nice Resort. Beacht - Pool - area Resort and restaurant ... you dont need to walk a lot. So it was super confortable and the kids club is also fantastic i would go again

We just had a really wonderful stay at GranSerena Hotel. We had good expectations however weren’t able to find many reviews, particularly recent ones as the hotel does not appear to attract many English speaking guests. First impressions of the hotel were great, it’s very secure when entering from the road. It was about an hour drive from Bari airport (midweek evening) and less than 30 mins from Brindisi airport (Sunday morning). Check in: was good and quite fast. The receptionist was very friendly & helpful. We do not speak Italian so she was very helpful in explaining things as best as possible in English for us. You have a wristband, colour depending on your board type (we were all inclusive) and also a ‘smart card’ that you put €10 on and scan it every time you purchase something from the bar. It was slightly confusing as you even scan it for drinks included in the all inclusive package but if there is no charge you get given a receipt with €0 on. If you do not use the €10 on the card during your stay then it’s deducted at check out. We had to pay the nightly tourist tax & fee for the sunbeds/umbrella at the beach at check in. Room: Our room was on the 5th floor with the balcony overlooking the front/side of the hotel. It was mostly quiet, a bit of road noise at times but a lot quieter than the other side overlooking the evening entertainment/ bar area. Our room was very clean & spacious & had aircon. The bathroom was also very spacious, well equipped and very clean. The little touches for our son were sweet & appreciated: changing mat, travel cot, bottle warmer, little toiletry set. Our room was refreshed daily. Resort: it’s a really big resort. We spent most of our time at the pool with the water slides or at the beach. The pool with slides was never crowded, actually very quiet at times. The lifeguards are really friendly & there was daily entertainment - music, aqua aerobics etc. There are plenty of sunbeds. You do need swimming hats for the pool which we weren’t aware of but we bought them in the hotel shop for €2.50 each. There is a bar next to this pool/ the beach. The splash park was great though a bit cold for our little one. The playground was brilliant, lots of slides/swings etc. It was a nice place for some shade too There is another pool round the front of the hotel. We didn’t swim in it (our family did & enjoyed it) but it also has a children’s pool & a lovely playground area. The beach is really lovely. You are allocated a beach umberella/ sunbed/ chair. We swam in the sea which was very clear. You can use the paddle boards etc from the beach. Beach towels were included as part of our all inclusive package. We were supposed to get a ticket in our check in envelope to show at the desk where you collect the towels, which we didn’t have but reception sorted this out for us. There’s a refundable deposit required of €10 per towel. We didn’t use the gym but plenty of other guests did & it had spin bikes, weight m

Siamo stati a settembre dello scorso anno e ci siamo trovati benissimo. La mia piscina si è innamorata di Serenella... abbiamo appena prenotato per il prossimo settembre e non vediamo l'ora di tornare. Un mega grazie a Ivan e tutto lo staff del mitico Giamba

Io vorrei tanto ritornare a giugno per fare i fanghi e lidrokinesiterapia un posto magico da favola si mangia benissimo le stanze sono pulitissime il personale eccellente, magari essendo disabile ricevevo uno sconto maggiore.

Avevamo il bisogno di staccare e prenderci del tempo per noi… non avremmo mai pensato di divertirci così e ricaricare le nostre “batterie” contemporaneamente… un grazie a Leo della piscina, allo staff di Francesco del bar, e soprattutto a Ivan e jamba per tutti gli spettacoli e il divertimento giornaliero

Ho soggiornato in questa splendida struttura la prima settimana di settembre, ero già stata ospite lo scorso anno e sono ritornata volentieri con la famiglia. Ottima accoglienza ottimo cibo, pulizia servizi, piscina mare bar tutto top. Ma un plauso speciale va all Animazione che ha saputo rendere le ns giornate piene e attive.. un posto particolare va all animatrice Sara che con la sua carica di energia ottimismo e passione mi ha coinvolto con la sua disciplina di jampyfitness. Grande professionalità e grande umanità!!! Che dire del tenerone Giuseppe che ci ha accompagnato in tutta la settimana con i tormentoni e i balli latini anche fino alla mezzanotte in ultima serata in Movida. Un altro particolare riconoscimento va alla dolce Martina che ci ha intrattenuto con le sue lezioni di Zumba e Roberta con la sua simpatia con le lezioni di acquagym.... E tutti gli altri sempre gentili e disponibili Riccardo e Ivan...davvero un team all altezza della situazione. Sono certa che ritornerò se non nella stessa località in una struttura della catena stessa. Un ringraziamento anche a tutto il personale della sala ristorante che ci hanno deliziato tutti i giorni. Il blueserena si è riconfermato al top delle mie aspettative e della mia famiglia. Ho conosciuto una compagna di corso davvero gentile e molto cara, la meravigliosa Luisa!!! L anno prossimo ci organizzeremo per ritornare insieme presso una Vs. Struttura. Bravi!!!!

Parco esterno stupendo con molti giochi per bambini , animazione baby club punto forte della struttura un plauso a Mary ( Responsabile baby club) , cibo nella media esperienza buona ideale per famiglie