MANDARIN ELEGANT HOETL

Nice people and friendly….

We are family trips. The staff were very kind and patient to explain the service to us! There is nothing inconvenient for us!

I booked it for my friend. She said the room was very clean, and she liked the hotel's location.

Location is excellent, the front desk staff from the lobby is outstanding. Above and beyond customer service. 

Rooms are spacious and clean except for some stains at the curtains The 'Alexa/Google home' in the rooms made the stay even more comfortable as everything could be voice controlled. Interestingly, the hotel provides free supper from 9pm to 11pm which makes it very convenient for guests who arrived late in the hotel to have a quick bite without having to venture out. There are washing machines & dryer available in the hotel for guests to wash their clothes. Thank goodness for it especially during winter so we could bring less clothes along. Most importantly, the service from the staff is excellent. Every one we met in the hotel treated us warmly and went the extra mile to accede to our requests. We booked 3 rooms initially then added one more room after one night. Unfortunately, there wasn't any available room on the the same floor. However, the staff actually called us the next day and informed us of an available room on the same floor and asked if we would like to change the room so the entire family could be on the same floor. We were impressed with their attention to detail and their service! Thank you one and all at Mandarin Elegant Hotel for your warmth and graciousness and for making our stay enjoyable and memorable! Looking forward to my next stay in your hotel again!

Two day stay with my parents went very well. Service by attendants was superb. Rooms were spacious and we were afforded a non smoking room as requested. Enjoyed the hotel breakfast and midnight snacks. Location is convenient to a large shopping center, will need to take taxi (inexpensive) to other Taishan locales. Thank you!

A hotel with a great service and amenities. Service from the staffs is top notch. 5 stars for sure. Has a great gym and swimming pool. Keep it up.

The staff of the hotel was very special, very attentive and friendly. It is hard to find a big hotel whose staff will escort you out to your vehicle and wave goodbye to you. The room was very spacious and comfortable. They had a well equipped large gym, although you have to go through a maze to find it (very fun to see the back rooms of a busy restaurant)! A disappointment for us about swimming pools in China is that they typically are not in service—this one was no different, even it is indoors, but it was not in service. This is something that I hope hotels will keep in mind in their advertising. Overall, it was a great stay.

Good so big