Valoraciones de Extended Stay America Suites - Los Angeles - Valencia

Friendly service

The customer service was great , maybe a clean cover for the bed , it’s kinda looked and seemed the sheets weren’t changed the bed was just remade, other then that it was great . Thank you for your business.

This location was neat, clean and conveniently located. Thanks again

房間很好，衞生很好，推薦

Muy mala esperiensa

Property was very dirty walls and floors. We booked 2 nights and canceled one because our room was filthy. The carpet was stained, the walls and doors were dirty, and the beds were very small. Don’t stay here especially if you have kids!!

The person running the front desk was amazing and kind. We had asked to switch room because our first one had the fire alarm torn out. And he gave us another room, and bigger. But the ceiling fan and ceiling was full of dust and made it hard to breath comfortably. Tried turning the air on and made it worse. There was also holes in the walls in both rooms.

Terrible facility. There were gnats not only in the reception area but also inside the rooms. The place smelled weird. The rooms have absolutely nothing other than towels and hand soap, even the one with kitchenet requires you to ask helpdesk for every single thing.

It’s a no thrills hotel but a great affordable option, clean and was perfect for a work trip.

Right off the freeway very convenient and for 3 night stay we have no complaints thank you for your kind staff as well

I checked in @8pm. Cassandra at the front desk checked me in. Very nice lady she was professional. She helped me whenever i needed something. 😌 She do not fit in with this company because the place "extended stay hoe hotel is nasty dirty and the furniture is dirty with nasty spots on the chair inside the room. The bed is to hard and loud. The phones don't work the bathroom sink was clogged up and the room was really dirty. I wonder do they have a housekeeper working there at all. #never again will i book a room from "Valencia extended stay" again!!!

Room 226 has a faulty refrigerator. If you want to have an hourly reminder that the fridge is working, this is the room for you. It scream like you are at magic mountian. Other than that great service but limitedOther than that great service but limited breakfast options. Also no ice is available on site, jusr have option for ice cube trat .

The lady at the front desk was super super friendly and very very accommodating and nice she did her best that she could. This review has nothing to do with her. I reserved two double rooms, and there was only one available. They were over booked and had to spend a lot of time trying to accommodate our need for 4 beds. They ended up being able to but when I have a large family and booked ahead of time it was very disappointing not to have the rooms available once I arrived. The hotel itself is very run down and in need of massive renovations. Not very clean and it says they have breakfast. I wish I knew ahead of time that was instant oatmeal and coffee. We will not stay at extended stay again.

It’s in a good area and the staff was lovely, but terrible breakfast (bad coffee, granola bars and oatmeal packs, that’s it) the hotel overall seams abandoned, smelly hallways, dirty walls, dirty carpets, you definitely don’t get your money’s worth, I don’t usually complain about a one night stay but this is definitely not what I imagined.