Marcella
22 de enero de 2024
The negative unfortunately outweighed the positive, but the negative can be fixed.
The positive:
* Location was great, you could walk to everything.
* L'Occitane amenities
The negative:
* The staff was not overly friendly and when you asked for something they seemed bothered.
* Our room had a view although you had to stand to see it - if you sat in the chairs you couldn't see the view so nice but not easily enjoyed.
* The bathroom toilet wouldn't flush, you had to hold it down three times to get it to flush and wait for the water to fill up inbetween
* The maid left used amenities in the bathroom - the holder for eartips was missing the eartip cleaners and was opened.
* On the Saturday night the students were hanging around the Aquarium and it was noisy until after 1am - we had to keep our windows closed which made the room hot.
* There was no plug for the hair dryer in the bathroom so I had to unplug the coffee machine and plug it in there. Problem was the closest mirror wouldn't be reached by the cord of the dryer so you couldn't see what was going on.
* First night ordered room service, was so good. On the 2nd night our food at the restaurant was horrible so I ordered the same items from room service because they were so good. They immediately came with ice for our drinks, then came back about 10 minutes later with bread, then 20 minutes later with the entree, so had to get up three times. The bacon was not cooked, was about 5 chips on my plate. Not good.
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