Hoteles con spa en Nairobi

I only stayed at JW Marriott Nairobi for one day, but it was more than enough to make a great impression. From the moment I arrived, the staff were incredibly welcoming and made everything feel easy and comfortable. The hotel itself is beautiful, modern, and very well kept. My room was spacious, cozy, and thoughtfully set up, with a lovely view of the city. It felt like the perfect place to relax, even with such a short stay. I also really enjoyed the food — everything I tried was fresh and well prepared, and the atmosphere was calm and inviting. Overall, it was a great experience, and I’d happily stay there again, even if just for a quick visit.

Service was very good. The pick up at the airport was very efficient. All staff from Front Desk to Room Cleaners were very polite and helpful. The rooms are clean and comfortable. 

We loved staying at this hotel which is absolutely steeped in history. Staying here feels like taking a step back in history and the art deco design of the bar was just gorgeous. However, it was the staff that really made our stay memorable. They made us feel special and welcome from the moment we walked into the hotel. It just happened to be my birthday and they went out of their way to make it feel so very special. In particular, Kanja and Christine, were just fantastic and made us feel very welcome. Thank you so much for going above and beyond!

We recently stayed at Swiss Lenana for two days as a family, and our experience was a mix of high-quality service and a few disappointing misses. The Highlights: Arrival & Security: From the moment we arrived, the security check was quick and professional. Front Desk: The receptionist was welcoming, resourceful, and truly professional a great first impression. Our luggage was promptly delivered to our rooms. Housekeeping: The housekeeping services were excellent; the rooms were kept in pristine condition throughout our stay. Technical Support: We had some issues with our TV late at night, and the IT team was wonderful. They came in late to fix it just to make sure our son was happy, which we truly appreciated. Amenities: The swimming pool and gym facilities were amazing and well-maintained. Areas for Improvement: Dining Service: This was our biggest disappointment. While the food is 'signature' quality, the front-of-house staff needs to upgrade their skills. Once the food is served, no one keeps an eye on the guests. This lack of attention resulted in the four of us missing breakfast on our final day. No one seemed to care about our value for money at that point, which was a frustrating end to the trip. Technology: The administration should look into upgrading the TVs to modern digital standards. In this day and age, we cannot run away from embracing technology, and the current systems feel a bit dated. Final Verdict: The individual team members (Housekeeping, IT, and Reception) are doing a great job, but the management needs to ensure the dining service matches that same level of care. We enjoyed our stay, but the final morning left us feeling overlooked.

Love the hotel so much!! Their breakfast room is spacious and clean. They provide bottled still water and the location is great with strong security!

Плюсы: Останавливались семьей на сутки. Отель советую. Круглосуточная охрана, красивый современный дизайн, гостеприимный персонал, большой и комфортный номер. Ужинали в панорамном ресторане Troy на 8 этаже, советую попробовать рыбу и ягненка. Минус: Бассейн нужно немного отреставрировать.

Check in process was smooth and fast. Hotel and restaurant staff are very friendly, kind and flexible. The location is convenient- very close to the airport and city centre. Food is brilliant - we booked half-board and enjoyed both the breakfast and dinner, with variety of food on offer. Some areas of improvement: We asked for a baby cot but what was provided was an old dirty wooden bed with adult linen/ bedding - not appealing at all and lacked that babyish touch - not given some clear thought. It appears as though the hotel isn't ready for families with babies/infants! The management should seriously think of giving facilities an uplift to ensure clients have a peaceful and memorable experience. For example the rubber lining on the refrigerator in our room (we hooked an Executive room! ) was so dirty. The landline phones are old fashioned and some not functional. Also it took too long for the phones to be answered, while in some cases never answered at all, and worse still no follow up call back. There was also this disturbing intermittent noise (sounded like a machine) around the 11th floor that disrupted our sleep at night. These issues and lack of details do not match the star rating of this hotel. A great hotel, but one whose facilities have been neglected! We may come back, just for the friendliness of the staff and the delicious food!

⭐⭐⭐⭐⭐ Exceptional Stay, Amazing Hospitality & a Beautiful Birthday Surprise! I had a wonderful stay at Iconic Hotel in Nairobi, and I must say the experience was exceptional! The food was absolutely amazing, and the breakfast spread was impressive! There was so much variety, with plenty of delicious options to choose from each morning. The room was spacious, comfortable, and well maintained, making my stay even more enjoyable. A special thank you to the hotel team for the thoughtful birthday surprise! It was such a beautiful gesture and truly made me feel special and appreciated. I would also like to personally recognize Mary from housekeeping, who was absolutely amazing! Her attention to detail, kindness, and professionalism stood out. My appreciation also goes to the wonderful front desk team especially Karen and all the other staff members who made my stay memorable. The hospitality was genuinely heartwarming. The only two things I missed were having a swimming pool and being able to watch live football matches from the comfort of my room. As a football lover, that would have made the experience even more perfect! Aside from these minor points, everything was exceptional. The service, food, comfort, and hospitality exceeded my expectations. Thank you, Iconic Hotel, for making my stay and birthday so memorable. I would happily return and highly recommend this hotel to anyone visiting Nairobi! ❤️

Es un punto de encuentro para la comunidad china, con abundante información, muy útil para viajes de negocios, lo que lo convierte en una de las mejores opciones para los chinos que visitan Kenia por primera vez. La comida también es muy auténtica, especialmente la cocina de Sichuan, que es excelente.

El medio ambiente es muy bueno, si solo se crían algunos animales salvajes. El desayuno es bueno, desayuno y cena programados, barbacoa por una noche para ver el espectáculo, cena europea por una noche. Ambos son bastante buenos. Al mediodía se resolverá junto al centro comercial. No demasiados invitados, adecuado para vacaciones.