Hoteles con spa en Nairobi

El hotel dispone de una estancia muy agradable, y los servicios ofrecidos por Bruno en el concierge antes, durante y después de nuestra estancia han sido muy bien. Ayudó a organizar el vehículo privado para visitar los diferentes lugares turísticos antes de nuestra llegada y hemos logrado maximizar nuestra estadía de 2 días en una noche visitando las tiendas de recuerdos, el parque girafa y el parque nacional inmediatamente después de la llegada y el relajado Servicios de masaje de hotel antes de la cena. También nos ayudó a reservar los 3 restaurantes y la comida fue a nuestro satisfacción. ¡Gracias de nuevo a Bruno por su servicio eficiente y atento!

very good service and environment, lot of greens around the property making the stay more relaxing and slow. breakfast is also very good, shall recommend others to experience !

We recently stayed at Swiss Lenana for two days as a family, and our experience was a mix of high-quality service and a few disappointing misses. The Highlights: Arrival & Security: From the moment we arrived, the security check was quick and professional. Front Desk: The receptionist was welcoming, resourceful, and truly professional a great first impression. Our luggage was promptly delivered to our rooms. Housekeeping: The housekeeping services were excellent; the rooms were kept in pristine condition throughout our stay. Technical Support: We had some issues with our TV late at night, and the IT team was wonderful. They came in late to fix it just to make sure our son was happy, which we truly appreciated. Amenities: The swimming pool and gym facilities were amazing and well-maintained. Areas for Improvement: Dining Service: This was our biggest disappointment. While the food is 'signature' quality, the front-of-house staff needs to upgrade their skills. Once the food is served, no one keeps an eye on the guests. This lack of attention resulted in the four of us missing breakfast on our final day. No one seemed to care about our value for money at that point, which was a frustrating end to the trip. Technology: The administration should look into upgrading the TVs to modern digital standards. In this day and age, we cannot run away from embracing technology, and the current systems feel a bit dated. Final Verdict: The individual team members (Housekeeping, IT, and Reception) are doing a great job, but the management needs to ensure the dining service matches that same level of care. We enjoyed our stay, but the final morning left us feeling overlooked.

Плюсы: Останавливались семьей на сутки. Отель советую. Круглосуточная охрана, красивый современный дизайн, гостеприимный персонал, большой и комфортный номер. Ужинали в панорамном ресторане Troy на 8 этаже, советую попробовать рыбу и ягненка. Минус: Бассейн нужно немного отреставрировать.

⭐⭐⭐⭐⭐ Exceptional Stay, Amazing Hospitality & a Beautiful Birthday Surprise! I had a wonderful stay at Iconic Hotel in Nairobi, and I must say the experience was exceptional! The food was absolutely amazing, and the breakfast spread was impressive! There was so much variety, with plenty of delicious options to choose from each morning. The room was spacious, comfortable, and well maintained, making my stay even more enjoyable. A special thank you to the hotel team for the thoughtful birthday surprise! It was such a beautiful gesture and truly made me feel special and appreciated. I would also like to personally recognize Mary from housekeeping, who was absolutely amazing! Her attention to detail, kindness, and professionalism stood out. My appreciation also goes to the wonderful front desk team especially Karen and all the other staff members who made my stay memorable. The hospitality was genuinely heartwarming. The only two things I missed were having a swimming pool and being able to watch live football matches from the comfort of my room. As a football lover, that would have made the experience even more perfect! Aside from these minor points, everything was exceptional. The service, food, comfort, and hospitality exceeded my expectations. Thank you, Iconic Hotel, for making my stay and birthday so memorable. I would happily return and highly recommend this hotel to anyone visiting Nairobi! ❤️

Aquí está el hotel, el hotel está muy bien, el hotel está muy bien, el hotel está muy bien, el hotel está muy bien, el hotel está muy

El medio ambiente es muy bueno, si solo se crían algunos animales salvajes. El desayuno es bueno, desayuno y cena programados, barbacoa por una noche para ver el espectáculo, cena europea por una noche. Ambos son bastante buenos. Al mediodía se resolverá junto al centro comercial. No demasiados invitados, adecuado para vacaciones.

Check in process was smooth and fast. Hotel and restaurant staff are very friendly, kind and flexible. The location is convenient- very close to the airport and city centre. Food is brilliant - we booked half-board and enjoyed both the breakfast and dinner, with variety of food on offer. Some areas of improvement: We asked for a baby cot but what was provided was an old dirty wooden bed with adult linen/ bedding - not appealing at all and lacked that babyish touch - not given some clear thought. It appears as though the hotel isn't ready for families with babies/infants! The management should seriously think of giving facilities an uplift to ensure clients have a peaceful and memorable experience. For example the rubber lining on the refrigerator in our room (we hooked an Executive room! ) was so dirty. The landline phones are old fashioned and some not functional. Also it took too long for the phones to be answered, while in some cases never answered at all, and worse still no follow up call back. There was also this disturbing intermittent noise (sounded like a machine) around the 11th floor that disrupted our sleep at night. These issues and lack of details do not match the star rating of this hotel. A great hotel, but one whose facilities have been neglected! We may come back, just for the friendliness of the staff and the delicious food!

Very near to airport. Less than 3 minutes drive. In terms of food in buffet, USD 35, the varieties do not justify the cost. The gym is basic. The pool is just cosmetic. Overall the bed is comfy.

Hotel histórico en CBD. Situación es buena como el servicio. El agua de ducha era un poco pequeña y los artículos de desayuno podrían haber sido mejor